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SolarWinds Serv-U

SolarWinds Serv-U

Overview

What is SolarWinds Serv-U?

SolarWinds® Serv-U® is presented by the vendor as an easy-to-use FTP or MFT server software designed to deliver security, automation, and centralized control for file transfers in an organization. Deployed within a data center, Serv-U FTP or MFT Server can…

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Recent Reviews

TrustRadius Insights

Customers have found Serv-U to be an invaluable tool for sending PDF files to print their newspapers. Its user-friendly interface allows …
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Solid Product and Performance

10 out of 10
June 04, 2020
Serv-U is being used across many departments within the organization. Both internal employee and our customers are leveraging the FTP …
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Serv-U - FTP

8 out of 10
June 04, 2020
Incentivized
Serv-U allows us to have our users, both inside and outside the organization, access business critical files. This could not be done by …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is SolarWinds Serv-U?

SolarWinds® Serv-U® is presented by the vendor as an easy-to-use FTP or MFT server software designed to deliver security, automation, and centralized control for file transfers in an organization. Deployed within a data center, Serv-U FTP or MFT Server can help users safely exchange files…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.serv-u.com/serv-u-managed…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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Product Demos

Urgent Security Notifications from SonicWall and SolarWinds Serv-U

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Product Details

What is SolarWinds Serv-U?

SolarWinds® Serv-U® is presented by the vendor as an easy-to-use FTP or MFT server software designed to deliver security, automation, and centralized control for file transfers in an organization. Deployed within a data center, Serv-U FTP or MFT Server can help users safely exchange files within your organization and with your business partners. Do not risk file transfer data getting exposed in the cloud and compromise security. Serv-U software is built to be an effective self-hosted solution for an organization's security and compliance needs.

The vendor states that Serv-U helps users:
  • Safely transfer sensitive business files over IPv4 and IPv6 networks
  • Centralize and manage file transfers remotely from the web
  • Automate file transfer operations, which can save time and resources
  • Simplify file upload and download from web client and mobile devices
  • Transfer large files (>3GB) easily with drag-and-drop UI
  • Demonstrate compliance requirements and security policies
  • Deploy MFT Server software in your own data center
  • Avoid data at rest in a DMZ network

SolarWinds Serv-U Features

  • Supported: Easy file transfers from the web and mobile devices
  • Supported: Transfer multiple and large files
  • Supported: Simple file transfer administration and management
  • Supported: Ad hoc file sharing to easily send and request files
  • Supported: Centralized file transfer management and automation
  • Supported: Supports FIPS 140-2 validated cryptography
  • Supported: Helps you meet compliance standards
  • Supported: Centralized file transfer management and automation

SolarWinds Serv-U Screenshots

Screenshot of Easily manage file transfer settings and permissionsScreenshot of Enhance security and control over file transfers in and outside your organization with Serv-U MFTScreenshot of Send large files easily from the Web Client

SolarWinds Serv-U Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationNo

Frequently Asked Questions

Titan Distributed Graph Database, Wing FTP Server, and Fortra's GoAnywhere MFT are common alternatives for SolarWinds Serv-U.

Reviewers rate Support Rating highest, with a score of 7.4.

The most common users of SolarWinds Serv-U are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(12)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Customers have found Serv-U to be an invaluable tool for sending PDF files to print their newspapers. Its user-friendly interface allows for seamless file transfers, ensuring that the printing process is smooth and efficient. Additionally, the product serves as a platform for disseminating useful information and 'tips and tricks' to all customers, enhancing their overall experience with the service. Serv-U's robust FTP solution is not limited to just customers, but also facilitates the interchange of data between the company's personnel and their clients, enabling large file transfers securely and effortlessly. The product has been widely adopted across multiple departments within the organization, serving as a go-to solution for both internal and external file sharing needs. It has even replaced a previous FTP server that required constant attention from the IT staff. Furthermore, SolarWinds Serv-U's remote administration capabilities provide convenience without compromising on security compliance, allowing administrators to manage the network remotely. Another key use case of Serv-U is its ability to enable users, both within and outside the organization, to access business-critical files that exceed email size limits, ensuring that essential information can be shared securely and efficiently. Additionally, Serv-U offers a secure way for companies to transfer large files to vendors, providing peace of mind knowing that sensitive data is protected throughout the process.

Wizard Feature: Many users have found the Wizard feature to be extremely helpful in creating new user accounts easily and quickly. It has been particularly useful for those without a formal IT department, allowing them to perform tasks that would normally require technical expertise.

Web Client Ease of Use: The Web Client has been praised by users for its simplicity and ease of use. It makes it easy to set up and instruct customers on accessing the server from any device. Users appreciate that it requires minimal effort and is suitable for users with varying levels of computer knowledge, including non-experts.

Low System Resource Consumption: Users have expressed satisfaction with the newer version of Serv-U as it does not consume excessive system resources. This results in fast computer performance and eliminates the need for a high-end computer to run the software smoothly.

Tiny User Interface on Large Screens: Some users have mentioned that the user interface becomes extremely small and nearly unreadable on large screens, requiring the use of Windows Magnifier to read the content.

Difficult Active Directory Integration: Several users have found the Active Directory integration to be either missing or not straightforward, making it challenging to integrate their existing directory services with the software.

Non-Intuitive Settings and Configuration: Users have expressed that they sometimes find the settings and configuration options of the software to be confusing and not intuitive, which can make it difficult for them to customize their experience according to their needs.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 10 out of 10
Vetted Review
Verified User
We print about 180 Newspapers for Customers in more than one State. The Dedicated FTP server is running Serv-U, currently with one domain and 212 users. This is primarily used for our customers to send in their PDF files for us to use in printing their newspapers. We also use it to disseminate useful information and "tips and tricks" using a virtual path that all customers can access.
  • The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
  • Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
  • The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.
  • To be honest, as a regular user and not an IT professional, I can't think of anything else I need Serv-U to do for me.
For anyone who needs to receive/send files between themselves and others, in an organized fashion, I would strongly recommend Serv-U as a great tool at a sensible cost. In our line of work, we can get several customers signed in at once, each sending in hundreds of Megabytes of data simultaneously. Serv-U has never struggled with this. We don't use the Quota set up for sending/receiving data but I can see it is useful where an exchange of information is the point.
  • Prior to Serv-U installation, customers either emailed files which was very messy (large numbers of rejected transmissions due to file sizes being over the limit) or drove in and dropped off files on "disk" of some sort. Newspapers were sent to us with a single page PDF attached to each of multiple emails (up to 36 pages for some). Serv-U reduced our workload by at least 80% in terms of the time spent gathering the customer's pages for our PrePress system to work on.
Serv-U was the first FTP Management software we have installed and used. It is the only one we have used.
I have had so few problems with Serv-U that it is hard to rate this any more accurately. The support I have had has been excellent.
3
One is the Operations Manager (myself), the other two are Pre-Press Technicians who take the incoming file and process it into printing plates so our newspaper press can print the newspapers.
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