Overview
What is Solutionreach?
Solutionreach is patient relationship management and appointment system dentists office, with reputation management, marketing features, and a patient portal. Solutionreach is headquartered in Lehi, Utah.
Reach for another solution - avoid Solutionreach!
Solutionreach has very poor support
Solutionreach A+
Best decision we made
Solutionreach is a valuable tool
High five and Two thumbs up for Solutionreach
The best of the best!
A text a day keeps the no-shows away!
A truly innovative patient management and communication platform!
Reach for Solutionreach!
Greatest PRM Ever
Seeeee my Review :)
Solutionreach at your reach
Pediatric Dental Office Saving Time and Teeth with Solutionreach!
We LOVE Solutionreach!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Product Details
- About
- Tech Details
What is Solutionreach?
Solutionreach Video
Solutionreach Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Comparisons
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Reviews and Ratings
(23)Community Insights
- Business Problems Solved
- Recommendations
Solutionreach has had a significant impact on office efficiency and time management, resulting in cost savings and streamlined recall and notification processes. Users have reported that the software is highly customizable and easy to use, allowing for effortless appointment confirmation without phone calls. This feature has not only reduced no-show rates but also increased office visits. The ability to customize reminders in Spanish and edit message content has been particularly valuable. In addition, Solutionreach provides a range of features such as online scheduling, two-way texting, webinars, blogs, and an education center to keep users informed and educated.
Dental and healthcare organizations have found Solutionreach to be a valuable tool in solving time management issues. The software's text and call notifications have proven to be particularly useful in improving patient visit retention, communication efficiency, and overall organization. By automating appointment reminders, material notifications, and facilitating easy patient communication, Solutionreach saves a significant amount of time and effort for users. It also offers valuable services and products that benefit medical offices in terms of patient engagement, appointment management, marketing strategies, and patient satisfaction.
While the product has received positive feedback for the value it brings to dental practices by keeping schedules full and confirmed, reducing no-shows and cancellations, engaging with patients, and streamlining operations to save time. Some users have expressed frustration with the lack of support from the company. Despite this drawback, Solutionreach is still highly valued by staff members and considered an invaluable tool in their daily clinic operations. Overall, Solutionreach offers an effective solution for improving office efficiency, enhancing patient engagement, and optimizing time management for dental practices and healthcare organizations alike.
Users frequently recommend utilizing Solutionreach's patient communication features fully, such as two-way texting, reminders, and recall. They also suggest taking advantage of the training videos and services like Conversations. Additionally, users recommend reaching out to Solutionreach's help desk for assistance and issue resolution. Overall, Solutionreach is highly recommended for its helpful features, ease of use, and excellent customer service. Many users highlight Solutionreach's great customer service as a key recommendation that sets it apart from other options in the market.
Attribute Ratings
Reviews
(1-19 of 19)Reach for another solution - avoid Solutionreach!
- Our ROI was positive for the first several years of working with them. Over the past couple years they have failed to deliver on basic customer service and we have lost revenue because of their incompetence and lack of interest in solving their client's problems.
Solutionreach has very poor support
- Negative impact. Often has created additional work for our front desk.
Solutionreach A+
- More free time has meant more time with patients
Best decision we made
- Greatly reduced downtime on phones
Solutionreach is a valuable tool
- ROI was quick
- No negatives
High five and Two thumbs up for Solutionreach
- We've had extreme success
The best of the best!
- As previously stated, not having to pay someone money to take time out of your business day to go through and call patients to remind them about appointments or to call them about scheduling their yearly exam saves us so much time and money. Think of how much postage costs!
A text a day keeps the no-shows away!
- We have had a significant cut in the number of same-day cancellations and no-shows.
- We have been able to fill an empty schedule with high production as a result of a text letting people know we had an opening.
- Solutionreach has had a positive effect on our bottom line, by appointment reminders, recalls, and referrals.
Reach for Solutionreach!
- We have seen our bottom line increase tremendously since using SR. We have more than made our money back, by far!
Greatest PRM Ever
- The ROI has definitely been positive. We have had patients come in that were 3 and 4 years overdue for their exams because they were able to schedule through their phones without having to call.
Seeeee my Review :)
- They had a positive impact on the ROI.
Solutionreach at your reach
- Solutionreach has helped us to maintain/update our web page more often. We are always wanting to stay up to date and with the different features they are always developing it helps to push us to keep up.
- $101,616.64 - Appointment Reminder Estimated Value (Jan-Mar)
- $19,914.14 - Recall Estimated Value
We LOVE Solutionreach!
- SR has improved our web presence through review generation
- SR has improved our recall appt value by sending out reminders when patients haven't been in in a while
- SR has improved our patient retention by sending out appt reminders
Solutionreach Texting Services
- Lower no shows
- New patients
- Good market analysis
We Love Solutionreach!
- I don't have specific statistics, but I know for a fact that it has helped our office tremendously!
Want an innovative and cutting edge company to enhance your medical office? Solutionreach is the best!
- Increased revenue from appointments that may have been missed had they not received a confirmation or reminder call about an appointment. Able to fill that spot with someone else...
- Keeps our physicians in the forefront of the patients minds when thinking about healthcare for their child.
- We take pride in being a part of a family in assisting them with the care of their children. So birthday reminders and fun flyers or newsletters allow us to stay connected.
Multi-Functional Advanced PRM Software
- It has saved me hours of my time on the phone so I can focus on what is going on in the office.
- $165,819.41 Appointment Reminder Estimated Value (Jan-Mar)
- $59,309.00 Recall Estimated Value