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Solutionreach

Solutionreach

Overview

What is Solutionreach?

Solutionreach is patient relationship management and appointment system dentists office, with reputation management, marketing features, and a patient portal. Solutionreach is headquartered in Lehi, Utah.

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Recent Reviews

TrustRadius Insights

Solutionreach has had a significant impact on office efficiency and time management, resulting in cost savings and streamlined recall and …
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Solutionreach A+

10 out of 10
May 01, 2018
Incentivized
We use Solutionreach mostly for automated outreach. It sends reminders and confirms appointments for our dental practice and has saved us …
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Greatest PRM Ever

10 out of 10
April 25, 2018
We are absolutely thrilled with Solutionreach (SR); from SR Schedule, SR Conversations, and the recall feature, the newsletters. You name …
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Seeeee my Review :)

10 out of 10
April 25, 2018
We use it here at our dental office. We are a private practice and so its only being used here in the office. A big thing is it frees up …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Product Details

What is Solutionreach?

Solutionreach Video

As a savvy office manager, you can leverage reminders that are personal, targeted, and automated to keep your schedule full and your patients healthy. Save time and generate revenue, with automated recall from Solutionreach!

Solutionreach Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(23)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Solutionreach has had a significant impact on office efficiency and time management, resulting in cost savings and streamlined recall and notification processes. Users have reported that the software is highly customizable and easy to use, allowing for effortless appointment confirmation without phone calls. This feature has not only reduced no-show rates but also increased office visits. The ability to customize reminders in Spanish and edit message content has been particularly valuable. In addition, Solutionreach provides a range of features such as online scheduling, two-way texting, webinars, blogs, and an education center to keep users informed and educated.

Dental and healthcare organizations have found Solutionreach to be a valuable tool in solving time management issues. The software's text and call notifications have proven to be particularly useful in improving patient visit retention, communication efficiency, and overall organization. By automating appointment reminders, material notifications, and facilitating easy patient communication, Solutionreach saves a significant amount of time and effort for users. It also offers valuable services and products that benefit medical offices in terms of patient engagement, appointment management, marketing strategies, and patient satisfaction.

While the product has received positive feedback for the value it brings to dental practices by keeping schedules full and confirmed, reducing no-shows and cancellations, engaging with patients, and streamlining operations to save time. Some users have expressed frustration with the lack of support from the company. Despite this drawback, Solutionreach is still highly valued by staff members and considered an invaluable tool in their daily clinic operations. Overall, Solutionreach offers an effective solution for improving office efficiency, enhancing patient engagement, and optimizing time management for dental practices and healthcare organizations alike.

Users frequently recommend utilizing Solutionreach's patient communication features fully, such as two-way texting, reminders, and recall. They also suggest taking advantage of the training videos and services like Conversations. Additionally, users recommend reaching out to Solutionreach's help desk for assistance and issue resolution. Overall, Solutionreach is highly recommended for its helpful features, ease of use, and excellent customer service. Many users highlight Solutionreach's great customer service as a key recommendation that sets it apart from other options in the market.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
April 25, 2018

Seeeee my Review :)

Score 10 out of 10
Vetted Review
Verified User
We use it here at our dental office. We are a private practice and so its only being used here in the office. A big thing is it frees up our time since Solutionreach does a lot of the confirmations for us; we are able to reach patients through the newsletters and much more.
  • The customer service is just phenomenal. They are always bubbly and ready to help.
  • They keep updating and upgrading their products. Constantly coming out with new stuff.
  • Can't thing of anything.
They are just an overall great company. Their employees are amazing, the customer service is phenomenal. There isn't anything bad I have to say about them. They just keep improving day by day and releasing amazing products and new software. I am super happy to have found this company and have them be a part of our practice.
  • They had a positive impact on the ROI.
Well Solutionreach was way better. The price was right, they offered more products, the customer service is better.
No
Its free!
Because I am all about customer service and they are right on it!
Yes
Oh ya!
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