Sophos Secure Web Gateway Reviews

8 Ratings
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Score 9.1 out of 100

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Reviews (1-2 of 2)

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June 03, 2019
Robert Paul | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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We currently use Sophos Web Gateway as our proxy server at our enterprise. Every user's internet traffic goes through the gateway. This allows us to control what kinds of sites employees may visit, making sure they're business appropriate, review this data, and adjust as necessary. In addition, it acts as another defense against malware, since it scans sites and downloads for anything malicious.
  • Web filtering: This is the primary purpose of Web Gateway, and it does it very well. It uses Sophos' external database to check URLs against the type of content on a website, and then based on the rules we've set up in the admin portal, allows or blocks it. It alerts IT when a user attempts to view blocked content. And, just in case, it also lets us override specific sets, either explicitly, or by re-categorizing.
  • SSL Checking: Web Gateway works on encrypted traffic as well, so even HTTPS sites are filtered appropriately. It verifies certificate authorities too.
  • Groups: Web Gateway can tie into Active Directory, so you can set specific groups to behave differently. For example, our public information department requires access to social media whereas we block that for most users. But with the group settings, PIO has a separate rule that allows them to post and respond to social media.
  • Administrator Permissions: There's not enough granularity on the administrative side. We ran into an issue where we wanted to restrict junior admins from being able to see traffic per user. But in doing so, it also prevented them from adusting some other settings they had to have access to, like setting exceptions for sites.
  • CA Database: I occasionally run into issues where the list of certificate authorities in the appliance is not up to date, and I have to manually add a CA. These aren't rare, never-heard-of authorities, either, but they are usually subsidiaries of one of the major ones.
  • Feedback: Sometimes it takes some good detective skills to track down why a legitimate site isn't working. It's often because of content hosted elsewhere (images, for example), but the reports aren't always clear as to what actually gets blocked. It takes some trial and error sometimes to unblock something that should be okay for our business.
Sophos Secure Web Gateway is great for almost any business that needs an easily-manageable proxy server. We're a medium-sized enterprise, but the product would work great for much larger companies as well. The only real limitations would be hardware resources, but it isn't that intensive. The administration of it is very intuitive, and it was quick to set up.

Where it might not make sense is across multiple sites, unless all internet traffic is funneled through one place. It would be a bit complicated to maintain multiple setups.
Read Robert Paul's full review
January 15, 2019
Juan Carlos Sanchez Pignalosa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source
Sophos Web Security Gateway seamlessly integrates with an organization's needs creating an impenetrable barrier for inside users to correctly use the Internet. There are hundreds and hundreds of categories for IT and Admins to register and control. Also, the physical or virtual implementation helps IT Admins to lower costs when needed and deploy the software easily.
  • When IT Admins need to deploy virtually.
  • When IT Admins want to have high availability without an extra cost (via the Virtual Appliance Deployment).
  • When IT Admins want to control and give the internet fair use within the organization.
  • The registration process with Sophos sometimes has issues with the installation key.
  • The registration key can't be changed after installation. They should allow for placing a new one.
  • When renewing the system it's almost impossible for the end-user to place a new key. You need a high-level engineer to do this.
Sophos Secure Web Gateway works perfectly for any SMB/Enterprise environment where the IT Admin wants to control the internet. With that said, I can not think of an organization that doesn't need to control or audit the usage of their internet.
Read Juan Carlos Sanchez Pignalosa's full review

Sophos Secure Web Gateway Scorecard Summary

What is Sophos Secure Web Gateway?

Sophos offers Secure Web Gateway, a web security gateway.
Categories:  Secure Web Gateway

Sophos Secure Web Gateway Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Sophos Secure Web Gateway?

Sophos offers Secure Web Gateway, a web security gateway.

Who uses Sophos Secure Web Gateway?

The most common users of Sophos Secure Web Gateway are from Mid-size Companies and the Telecommunications industry.