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SpaceIQ

Score9.6 out of 10

9 Reviews and Ratings

What is SpaceIQ?

SiQ by iOFFICE + SpaceIQ is an IWMS / CAFD solution supplying facilities managers with space planning and move management support, as well as real estate forecasting. SpaceIQ was acquired by the We Company (WeWork) in summer 2019, then acquired by Archibus + Serraview, and since 2021 has merged with iOFFICE.

Have Loved Our Experience With SpaceIQ

Pros

  • SpaceIQ has greatly simplified and improved the process of executing internal moves and reorgs at our many locations.
  • SpaceIQ has helped us organize our locations when it comes to where our people sit and are located in each building so that we can easily find them. This allows our IT team to deliver items or get to our employee's desks to assist them with any issues. It also allows our secretaries to deliver packages faster and is just a great employee tool to find out where coworkers sit.
  • We have been able to organize our building maps with SpaceIQ. From fire extinguishers to camera locations. It has helped our team organize our building maps greatly and be able to pull a map up and know immediately where anything and everything is located in our many buildings.

Cons

  • They can improve a bit on the response time of their customer service.
  • The conversation feature can sometimes take a while to receive a response back on.

Return on Investment

  • Every objective we had for Space IQ to help us with has been met and then some.
  • We feel that SpaceIQ has been a great investment and is worth every penny.
  • We are still finding new features and ways top use SpaceIQ each day that are confirming our good choice in investment.

Alternatives Considered

iOffice IWMS, Teem and Robin

Other Software Used

Slack, Workday Business Process Framework, Samanage

Great Functionality and Support

Pros

  • Flexibility for growth. The ability to add new spaces and locations is easy.
  • SAML support is really easy to set up and very nice to use to get into the application quickly to find where someone is located.
  • Customer Support is quick to respond and always makes sure that your issues and questions have been fully resolved.

Cons

  • User provisioning is a little confusing and difficult to use.
  • Being able to edit a user’s information is limited.

Return on Investment

  • Employee frustration of being able to locate another employee or conference room is pretty much gone.
  • The time savings alone from not wandering down hallways and cubicle farms recoups the cost pretty quickly.

Other Software Used

Okta Adaptive Multi-Factor Authentication (MFA), JIRA Software

SpaceIQ solves problems that we didn't even know we had!

Pros

  • New Hires and onboarding processes are accelerated greatly.
  • It saves time and confusion and keeps the office running smoothly on all fronts.
  • Sharing space is much easier when you know who is where and when they will be there (etc).

Cons

  • It can be difficult to get your bearings at first, but overall was a great user experience.

Return on Investment

  • Time savings is a huge ROI. Decrease in needed escalation and unnecessary communication is wonderful.

Other Software Used

Lucidchart, Salesforce Lightning

Great platform

Pros

  • The map editor and floor map, in general, are extremely user friendly.
  • The site has a great look and feel to it.

Cons

  • I haven't found anything I dislike so far.

Return on Investment

  • It has made keeping track of employee seating a breeze.

Vital for start ups in hyper growth mode

Pros

  • Integrates with Okta
  • Easy to search for people/rooms
  • Color coding helps to navigate fast

Cons

  • Color coding can be confusing
  • UI could be a little more polished
  • No other negatives.

Return on Investment

  • Increases collaboration
  • Saves time
  • Creates order from chaos

Alternatives Considered

SpaceIQ

Other Software Used

Outreach, BambooHR, Salesforce App Cloud