Spark Hire always gets back to us quickly and is usually able to solve any problems with a minimum amount of time needed. This is especially important because we are dealing with deadlines to provide candidate materials to our clients and we don't have a lot of time for someone to troubleshoot a problem.
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I have not used the support that much with Spark Hire but it seems that there are a lot of features available for support and different resources that are provided on Spark Hire's website. For the most part, the system is very user-friendly and it's easy to navigate and figure out things on your own.
Spark Hire has been very responsive when I've had questions or issues using the product. They are helpful in understanding which level/package we should be using and very helpful in assisting us with the JazzHR integration.
Spark Hire is a video interviewing platform. Some key features include: One-Way Interview, Live Interview, Collaboration and Shared Interview.