Q: What are Sparkcentral (discontinued)'s top competitors?

Verint Messaging , Khoros Service , and Salesforce Marketing Cloud Social Studio (retiring) are common alternatives for Sparkcentral (discontinued).

Question 1

What is Sparkcentral (discontinued)?

Accepted Answer

Sparkcentral was a social customer care solution and cloud-based customer engagement platform that catered specifically to customer care teams within large enterprises, enabling them to deliver real-time social customer service.  Sparkcentral was acquired by Hootsuite in January 2021. The product has since been discontinued.

Question 2

What are Sparkcentral (discontinued)'s top competitors?

Accepted Answer

Verint Messaging, Khoros Service, and Salesforce Marketing Cloud Social Studio (retiring) are common alternatives for Sparkcentral (discontinued).

Question 3

What is Sparkcentral (discontinued)'s best feature?

Accepted Answer

Reviewers rate Support Rating highest, with a score of 10.

Question 4

Who uses Sparkcentral (discontinued)?

Accepted Answer

The most common users of Sparkcentral (discontinued) are from Enterprises (1,001+ employees).