TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/MP/Ta/APU0843H7Q0J.JPEGSparkrockDynamics CRM Helps Connect our Dots2016-03-23T19:17:23.840ZAltus Dynamics CRM is the centralized CRM system used by the Big Brothers Big Sisters offices across Canada. The user base is made up of our front line mentoring coordinators, as well as agency executives to garner data about the current state of operations from a service delivery perspective. The system manages basic information about constituents, and helps keep staff on track of their day-to-day tasks.,Data collection - the system is robust and we can tailor it to collect the information we need.
Easily configurable - the system is easy to configure to meet our specific business needs.
Reporting and data extraction - the system allows for easy access to information that helps inform business decisions.,Learning curve can be a challenge for some, but by having dedicated support channels to help users find the answers to questions they need, users can adapt to the processes quickly.
While reporting is a positive, the sheer robustness of the system can be overwhelming for some. Understanding how to extract the exact data they want can be challenging at times.
The system is huge. There is so much to learn that getting users to focus on the basics first can be a challenge. That said, we'd rather have a system that includes many areas of functionality that we can grow into than feel limited by lack of system potential.,9,In some cases the system has helped bring efficiencies to our world. The workflow capabilities of Dynamics CRM are extremely functional and helpful.
The learning curve can be challenging for some. Those that are overwhelmed by technology in general can struggle with understanding how the system works and where to find what they need.,,,1Malcolm McAuleyThe Solution of the Future!2016-05-25T15:46:14.373ZNavision is currently being used by our Finance, Purchasing, Human Resources and Payroll departments within our organization. We are also using the WebApps (formerly known as Altus Employee Portal) as a self-service tool for employees to view payroll information and access pay stubs; to submit purchase requisitions as well as p-card and expense reports. In addition, we also implemented Kwiktag to compliment our work towards a "paperless" environment.Through our implementation of Navision we have been able to reduce the administrative burdens that we were experiencing as a result of our previous system. In addition, having all modules connected and under one "umbrella" has allowed for more detailed analysis and reporting to be conducted. With the implementation of Kwiktag all documents are tagged in Navision which has eliminated hours of manual filing and searching for files when conducting analysis.,Altus Dynamics is very customer focused! Altus Alliance is just one example!
Offers an integrated product which meets the needs of the users!
Continuously invests in the product to make each release better than the last!,Building in additional training support for end users as part of an implementation or upgrade.
Sharing of best practices amongst like minded organizations and creating system and or reporting standardizations where possible.
It would be great to see a "cashless schools" module as part of the product which integrates into the financial system!,10,With using Kwiktag as part of our solution we are now able to provide our auditors with a computer and read-only access to our solution which has saved both parties considerable amount of manual labour in digging through files. Everything is available electronically at our fingertips.
We have also saved extensive hours of filing. We use to file invoices for example, by vendor and now through the integration of Kwiktag we are able to file by batch.
The solution has helped to transform the roles within our organization from being data input in nature to being more analytical in nature. This is a result of now having "real-time" data available at our fingertips.,Alecia LantzAltus Dynamics is dynamic!2016-01-15T17:27:08.493ZAltus Dynamics ERP is being used in finance, HR, and payroll and is accessed by all employees through the SharePoint Employee Web App. This ERP has made it possible to connect all financial information, including payroll directly to the GL and allows reports to be accessed by budget unit heads giving them information that is up-to-date at all times. The connection to SharePoint for employees allowed us to decentralize our purchasing functions and made the purchase order process faster and easier for all departments. The ERP solution has made our finance department more efficient and has allowed members of the department to focus more energy on analysis and review.,Integrates finance with payroll. Many solutions still run these as separate functions and this was one of the deciding factors for King's when purchasing Microsoft NAV in 2005.
Altus has added an employee web app that seamlessly connects the outside 'users' to the information they require.
HR position management has taken the many details of an employee in this environment and allowed each position to be tracked individually.,Many of the improvements are being met with each upgrade. Altus Dynamics has an idea portal that customers can add ideas to and vote on other customer ideas. This means that most issues that come up are resolved with each new upgrade.,9,There has been no increase in finance staffing over the last 5 years.
Purchasing is more effective and employees in other departments are able to take control of their own purchase orders.
Employees can check pay stubs, update personal information and submit expenses. This not only empowers others it allows finance to focus on other areas.,,OneDrive, Microsoft Access, Microsoft Exchange,18,2,Reporting
HR position management with payroll
Web App,Time sheet entry and hiring functions
Allows others to see what finance sees and make corrections that may not have been found otherwise
Tracking courses taught,T4 - on the portal
Contracts,10Phyllis FidlerGreat Support2016-03-17T21:38:31.227ZOur finance department uses the Altus Dynamics ERP product for all financial tracking. This includes accounts payable, general ledger and capital tracking.,Dimension combinations allow us to report on expenses in various ways.
The support from Altus Dynamics is superb. They truly understand our business processes and help mold the software solution around that.
The migration to the Altus Dynamics ERP is one of the smoothest deployments of my career.,Custom development/reports are difficult to do on our own, however Altus Dynamics is open to assisting with that.,10,As a technician it's hard for me to say what effect the ROI has had on our organization, however our finance team seems satisfied on it. We look forward to deploying the staff dashboards for better financial tracking throughout our whole organization.,Shaun SindenAwesome (Altus) Dynamics2016-04-19T15:01:15.088ZWe use Altus Dynamics CRM for our non-profit charity to do our accounting related activities. Altus is only used by our department. The business problem Altus solves for us is the customization and ease of use component. We have found Altus Dynamics to be very useful and it is a highly recommended product.,Customization
Ease of use
Great customer service,10,Increased Employee Efficiency,Microsoft Dynamics 10.0,Microsoft Dynamics CRMDuke Ganeshalingam
Windows
Sparkrock
13 Ratings
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