Name: Spectoos
Price: 5 USD
Author: Spectoos

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Enhanced 911 (E911)

Environmental Health and Safety (EHS)

Manufacturing Execution

Project Portfolio Management

Workflow

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Referral

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Application Lifecycle Management (ALM)

Cloud Storage

Continuous Delivery

Converged Infrastructure

Custom Software Development Services

Data Catalog

Data Center Virtualization

Data Fabric

Fraud Detection

Function as a Service (FaaS)

IT Asset Disposal

IT Asset Management

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Managed Hosting

Mobile Device Management (MDM)

Network Behavior Analysis

Network Performance Monitoring

Network Traffic Analysis (NTA)

Security Analytics

Software Composition Analysis (SCA)

Threat Intelligence

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

App Store Optimization (ASO)

Audience Engagement

Audio Editing

Blogging

Contact Management

Content Management

Creative Collaboration

Email Marketing

Marketing Automation

Social Media Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Professional Services

Call Recording

Customer Relationship Management (CRM)

Sales

Cloud Infrastructure Entitlement Management

Data-Centric Audit Protection (DCAP)

Security

Chiropractic

Revenue Cycle Management (RCM)

Simulation

Vertical-Specific

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Spectoos is a platform designed to streamline the process of collecting, managing, and displaying customer testimonials. According to the vendor, Spectoos aims to help website owners build trust, increase conversions, and generate more business. It is suitable for businesses of all sizes, from small startups to large enterprises. Spectoos caters to various professions and industries, including e-commerce businesses, SaaS companies, marketing agencies, professional services firms, and non-profit organizations.

## Key Features

**Dashboard**: According to the vendor, Spectoos provides a dashboard that offers users information to optimize their customer testimonials. The dashboard allows for quick and easy navigation to manage testimonials effectively. Users can access performance stats such as total views, click-through rates, and conversion rates.

**Request Form Page**: Spectoos offers a request form page that allows users to easily collect authenticated testimonials from their customers. According to the vendor, users can share the request form page URL with their customers to simplify the testimonial collection process and ensure authenticity.

**Workflow Automation**: Spectoos provides tagging features that automate the workflow of collecting and displaying testimonials. According to the vendor, users can tag their widgets to enjoy the benefits of automated workflow. Multiple widgets can be used to display different groups of testimonials automatically.

**Mini Site**: Spectoos automatically creates a public page for each user's account with their testimonials. According to the vendor, the mini site is SEO optimized, helping to rank the user's brand high in search engine result pages. It provides a centralized location for all testimonials, making it easy to share.

**Full Customization**: Spectoos allows users to fully customize their testimonial widgets and pages to match their brand. According to the vendor, users can customize the fonts, colors, and sizes of their testimonial widgets to seamlessly integrate with their website design, ensuring a consistent and branded look.

**Use Spectoos to Display Customer Testimonials in No Time**: Spectoos enables users to collect customer testimonials and build visually compelling widgets that can be easily embedded on any page. According to the vendor, each testimonial is linked to a credible and verified social profile, aiming to build trust with the audience and increase website conversions.

**LinkedIn Recommendations**: Spectoos allows users to copy their existing testimonials from various sources, including LinkedIn Recommendations, Yelp, TripAdvisor, and more. According to the vendor, users can consolidate their testimonials in one place and display them using Spectoos' widgets, saving time and effort.

**Performance Stats**: Spectoos provides performance statistics to help users analyze the effectiveness of their testimonial widgets. According to the vendor, users can track metrics such as visitor time on site and conversion rate to understand the impact of testimonials and make informed decisions.

**Widget Customization**: Spectoos offers extensive customization options for testimonial widgets. According to the vendor, users can customize the colors, fonts, and sizes of their widgets to match their website design seamlessly.

**Lead Capturing**: Spectoos allows users to capture leads directly from their testimonial widgets. According to the vendor, users can hook these leads into their CRM system for further nurturing and conversion, helping to turn testimonials into actionable leads.

Basic

OvationCXM is a Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver  customer experiences with complete visibility and precise control.

Reactive

Asissted

Automated

Proactive

CXMEngine by OvationCXM

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Spectoos

Customer Experience Management (CX, or CXM, or alternately CEM) is an approach to guiding the customer experience with an emphasis on personalization, customer journey, feedback, knowledge, and self-teaching. CXM platforms present a centralized place to oversee and manage the customer experience through integrations with a web content management system, a CRM, and other sources of data to improve customer engagement and enhance the online user experience.

Customer Experience Management

Customer experience management

Features that allow businesses to track customer sentiment and feedback, analyze and optimize the customer journey, and personalize content and website experiences for users.

Multi-channel customer feedback collection

The ability to collect qualitative and quantitative feedback from customers across a range of inputs. These could include in-app polls and surveys, email surveys, comments made on social platforms, SMS / messaging comments, NPS score, customer contributed videos, and focus group interviews.

Product usage analytics

The ability to see how, where, and when users are using your platform (e.g. how long users spend on a page, which actions they take, etc.)

Customer experience profiles

Profiles that correspond to individual customers or accounts and display a record of interactions your brand has had with that customer.

Customer experience dashboard

A dashboard that shows an aggregated view of things like customer sentiment, churn risk, qualitative and quantitative feedback, etc.

Customer journey mapping

The ability to map out the journey your customers take by persona.

Churn risk scoring

A score or metric that predicts how likely a given customer or account is to churn. This may be more relevant for B2B companies.

AI-powered recommendations

Customer experience optimization recommendations that are driven by AI-recommendations.

Website A/B testing

The ability to A/B test your website and optimize parts of the customer experience with your product.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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What is Spectoos?