Guardian by Spectrum Labs

Guardian by Spectrum Labs is a content moderation and user behavior analysis tool that is designed to meet the needs of small to large companies. According to the vendor, this solution is utilized by a wide range of professionals and industries, including trust and safety teams, product teams, marketers, engineers, gaming and dating industries, marketplaces, and social media platforms. Guardian aims to help businesses maintain a safe and positive online environment while effectively addressing harmful conduct.

Key Features

Contextual AI: According to the vendor, Guardian goes beyond keyword analysis by analyzing metadata, enabling accurate detection of patterns and behaviors that other solutions may miss. It can be customized to meet specific needs, allowing proactive prevention of harmful conduct.

Multi-Language Capability: The vendor claims that Guardian supports multiple languages, including Arabic, French, Hindi, Korean, and more. It can also add moderation capabilities for any language and is configured to adhere to local social norms and country-specific regulations.

User-Level Moderation: According to the vendor, Guardian leverages user reputation scores to identify and penalize bad actors faster, enabling moderators to take action against users generating a disproportionate volume of harmful content. It also helps identify users at risk for self-harm or grooming.

Healthy Behaviors AI: The vendor states that Guardian offers the first-ever positive user behavior detection, analytics, and actioning capability. It aims to help analyze and improve moderation efforts, fostering a healthier online community. It provides a comprehensive view of all user behaviors, including good behaviors.

Custom Configured Actioning: According to the vendor, Guardian allows customization of actions against toxic behavior based on platform policies. It can trigger real-time redaction, automated moderation, referral for human moderation, and more. It also enables actions against users, such as displaying warnings, shadow-banning, and suspending accounts.

Guardian for Voice: The vendor claims that Guardian provides industry-leading voice content moderation solutions, helping to identify and control disruptive user behaviors in voice and audio content. It supports moderation in voice channels, in-game audio chat, interactive podcasts, and more.

Content Moderation Actioning UI: Guardian provides a moderation queue for efficient case management and decision-making, according to the vendor. It allows configuration of nuanced automated actions to moderate at scale and offers an analytics dashboard for measuring behavior prevalence and moderation impact.

Easy API, Decisioning, and Webhooks: According to the vendor, Guardian offers a well-documented API for easy implementation, a real-time decision framework for configuring business rules and actions, and an event-based action framework for complex workflows.