Name: Spencer
Author: Spencer

Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Development

Attendance Tracking

Career Center

Education

Association Management

Business Intelligence (BI)

Case Management

Collaboration

File Sharing

File Sync

Objectives and Key Results (OKR)

Office Suites

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

Online Trading

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Performance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Asset Tokenization

Business Internet Service Providers (ISPs)

Cloud Storage

Container Management

Debugging

Disaster Recovery as a Service (DRaaS)

Dynamic Application Security Testing (DAST)

Fraud Detection

In-Memory Databases

Incident Response

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Intranet

Managed Private Cloud

Managed Security Service

Modular Storage Area Network (SAN)

Network Function Virtualization (NFV)

Network Performance Monitoring

Runtime Application Self-Protection

SSL Certificate

Secure Web Gateway

Threat Hunting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Marketing Automation

Personalization Engines

Product Management

Sales and Marketing Automation

Social Media Management

Survey & Forms Building

Technology Review

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Forecasting

Sales Pipeline

Sales

Microsegmentation

Security Information and Event Management (SIEM)

Security

Automotive

Building Information Modeling (BIM)

Catering

Law Practice Management

Legal Research

Tour Operator

Vertical-Specific

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Spencer is an employee communication platform designed to help organizations effectively engage their entire workforce through relevant and captivating content. According to the vendor, Spencer aims to enhance internal communication and connect employees regardless of their location or role. It caters to companies of all sizes and is widely used across industries such as Human Resources, Internal Communications, Marketing, Operations, and Healthcare.

## Key Features

**Employee Communication Platform**: According to the vendor, Spencer is an employee communication platform that enables organizations to reach and engage their entire workforce. It facilitates the delivery of relevant and captivating content to employees, whether they are working remotely or in the office.

**Mobile-first Design**: Spencer has been designed with a mobile-first approach, as stated by the vendor. This allows employees to easily download the app on mobile, desktop, or any device running on a mobile operating system. The app can be accessed without the need for a company email address, ensuring convenience for all employees.

**AI-driven Internal Communication**: According to the vendor, Spencer utilizes artificial intelligence to provide guidance on effective communication with different employee groups. The AI-driven internal communication feature assists organizations in tailoring their messages to resonate best with their audience.

**Content Recommendations**: According to the vendor, Spencer offers content recommendations based on employees' responses. These recommendations include various content types such as video messages, images, or plain text, helping organizations select the most impactful content.

**Message Score Prediction**: Before publishing a message, Spencer assigns a score that predicts its chances of success, as claimed by the vendor. This feature instills confidence in organizations, ensuring effective communication by providing insights into the potential impact of each message.

**Interaction Analytics**: According to the vendor, Spencer's analytics feature provides valuable insights into the best performing content and demographic information about employees. This helps organizations understand the effectiveness of their content and determine the optimal timing for publishing based on employees' reactions and activity.

**Personalized News Feed**: According to the vendor, Spencer's news feed displays items and topics that are relevant to each individual employee. This personalized approach allows organizations to reach employees whether they are in the office or on the go, ensuring effective and tailored communication.

**Contextual Communication**: According to the vendor, Spencer adapts its communication approach based on the context, enabling organizations to promptly deliver urgent messages to the appropriate audience.

**Pulse Surveys**: According to the vendor, Spencer enables organizations to conduct polls and surveys to stay informed about the pulse of their workforce. This feature helps organizations stay up to date with the latest happenings within the company.

**Colleague Search**: According to the vendor, Spencer provides a search function that allows employees to find colleagues by name and skillset. This feature simplifies the process of finding the right coworker when specific expertise is needed.

Facebook at Work allows users to interact with co-workers through the Facebook interface.

Workplace Core

Enterprise Live

Enhanced Admin & Support

Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

Basic

Business

Business Plus

Add-On - Zoom Whiteboard

Add-On - Large Meetings

Add-On - Cloud Storage

Add-On Zoom Translated Captions

Add-On Audio Conferencing

Add-On Zoom Phone Power Pack

Add-On - Conference Room Connector

Add-On - Zoom IQ for Sales

Add-On - Quality of Service Subscription

Zoom Workplace

Spencer

Internal Communications

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What is Spencer?