Name: Spherexx ILoveLeasing
Price: 30 USD
Author: Spherexx.com

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Integration Platform as a Service (iPaaS)

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Spherexx ILoveLeasing is a lead management and leasing automation software designed specifically for the multifamily housing industry. According to the vendor, ILoveLeasing aims to streamline the lead management process and enhance the leasing experience for both prospects and property management teams. It is targeted at multifamily property management professionals, marketing experts in the real estate industry, leasing agents and property managers, sales and operations teams in the multifamily sector, as well as finance professionals in the real estate industry.

## Key Features

**AI+ Drip Automation Digital Agent**: According to the vendor, ILoveLeasing offers an AI Digital Agent that engages prospects through text, email, and transcribed voice mail. It provides a personalized leasing experience for each prospect and automates scheduling tours based on preferences and availability. The software also integrates with popular property management software and website plug-ins for self-scheduling tours, as well as provides robust tracking of leasing teams, ad source performance, and email/text broadcasting.

**Mobile App**: The ILoveLeasing mobile app allows users to manage leads and respond to questions in real-time. The vendor claims that the app speeds up the data entry process with a voice control feature and enables easy creation of guest cards using the driver's license scan. It provides on-the-go access to the status of every opportunity.

**Lead Attribution & DNI**: ILoveLeasing identifies primary and secondary lease sources through lead attribution and Dynamic Number Insert (DNI) tracking. It can track multiple lead sources and consolidate them into a single network.

**400+ Lead Sources**: The software integrates advertising with popular Internet Listing Services and other advertising sources. According to the vendor, it channels leads and contact information into a centralized dashboard, expediting follow-up, budget analysis, and feasibility assessments. Additionally, ILoveLeasing can incorporate additional sources not currently in place.

**ILoveLeasing CRM+**: ILoveLeasing CRM+ tracks and manages leads through every step of the journey. The vendor states that it is empowered with large language model artificial intelligence Chat CPT, allowing it to engage prospects with human-like conversation through text, email, and transcribed voice mail. The software automates lead conversion and provides personalized leasing suggestions. It also integrates with Microsoft Outlook, Gmail, and other appointment systems.

**Website ADA Accessibility**: ILoveLeasing provides website accessibility solutions to comply with ADA regulations. It enables accessibility mode and skip-to-main content features, ensuring a superior web experience for all users.

**Capture Your Audience with a Superior Web Experience**: According to the vendor, ILoveLeasing offers a creative and CMS platform for websites, providing a visually appealing and user-friendly web experience. It aims to help capture and engage the audience effectively.

**Email & Text Broadcasting + Drip Campaigns**: ILoveLeasing automates email and text broadcasting, sending personalized messages based on recipient actions. The vendor claims that it allows for pre-scheduling optimal launch times and conducts A/B testing to optimize campaign performance.

**Inspect**: ILoveLeasing allows for digital due diligence and property inspections. It integrates advertising source responses into the CRM+ dashboard, identifies effective advertising venues, and prioritizes leads. The software also provides customized brochures and sets follow-up alerts.

**Website Plug-in for Self-Scheduling Tours**: ILoveLeasing offers a website plug-in that enables prospects to schedule tours directly from the website. The vendor states that it provides a convenient and user-friendly self-scheduling feature, enhancing the prospect's experience and streamlining the tour booking process.


Easy Navigation: Many users have found the dashboard of Spherexx ILoveLeasing super easy to navigate, allowing them to effortlessly access various features and functionalities. 

Customization Options: Users appreciate the ability to change the colors of the background and preset email responses, as it allows for customization and personalization of the software according to their preferences.

Efficient Lead Management: Several reviewers have praised ILoveLeasing for its ability to compile rental leads from various sources and make them easily accessible in one place. This feature enhances lead management efficiency, saving time and streamlining processes.

Inaccurate call recording: Some users have reported that the software doesn't always record calls accurately. 

Data duplication and manual entry: Several reviewers have mentioned that new leads imported from Yardi don't attach all the related information, requiring them to type out the information twice. Additionally, users express frustration with the new update where they can only input the name when a call lead is received, and notes don't transfer over to Yardi as they used to.

Limited functionality and integration: Users have noted that there are some limitations in terms of functionality and integration with other software programs. Some reviewers feel that competitors offer more options and features, while others mention that the software does not fully sync with Rent Manager or integrate well with Yieldstar.

Users of Spherexx ILoveLeasing have found that the software significantly improves the lead entry process. With just a few buttons, entering and managing leads becomes much easier and more efficient. This streamlined approach allows users to save time and focus on more important tasks. Additionally, the ability to listen to recorded calls has greatly enhanced customer service. By reviewing these calls, users can identify areas for improvement and provide better assistance to customers. This feature not only benefits the customers but also helps the team enhance their communication skills and provide a higher level of service.

Another key use case of Spherexx ILoveLeasing is its role in tracking the on-site team's performance. The software allows users to monitor their team's activities and ensure they are meeting company standards. This feature promotes consistency and quality across multiple properties, helping maintain high levels of customer satisfaction. By having real-time visibility into their team's performance, users can identify any gaps or areas for improvement and take immediate action.

Users appreciate the robust reporting capabilities offered by this software. The reports provided by Spherexx ILoveLeasing allow users to assess how effectively they are managing their leads and make data-driven decisions. These reports offer valuable insights into various aspects of lead management, such as conversion rates, follow-up response times, and overall lead performance. Armed with this information, users can make informed decisions about refining their leasing strategies and improving overall efficiency.

Furthermore, the reporting and follow-up capabilities of Spherexx ILoveLeasing have proven to be beneficial for users in maintaining effective communication with prospects. The software enables users to stay on top of leads by providing comprehensive reports on each lead's status and progress through the leasing process. This feature ensures that no leads slip through the cracks, allowing users to maintain consistent communication and nurture relationships with potential renters. Effective follow-up is crucial in converting leads into loyal residents, and Spherexx ILoveLeasing provides the necessary tools to achieve this.

Overall, Spherexx ILoveLeasing proves to be a valuable tool for property management professionals. From streamlining lead entry and improving customer service to tracking team performance and providing insightful reports, this software helps users optimize their leasing processes and make data-driven decisions. By leveraging the capabilities of Spherexx ILoveLeasing, property managers can enhance their productivity, efficiency, and overall leasing performance.

Basic

Norada Solve360

Copper is a customer relationship management (CRM) built as an integration into Google Apps.

Basic - Paid Annually

Professional - Paid Annually

Business - Paid Annually

Starter - Paid Annually

Copper

Spherexx ILoveLeasing

Customer Relationship Management applications are used to manage a company’s interactions with customers, clients, and sales prospects. 

It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

Spherexx.com

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

Customer data management / contact management

The software acts as a single source for all customer data and enables users to access that data efficiently.

Workflow management

The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.

Territory management

Users can defines salesperson territories based on customer or market characteristics.

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

Contract management

Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.

Quote & order management

Users can create, process and fulfill price quotations and sales transactions.

Interaction tracking

Users can log and track all customer interactions through any channel, including social, email, phone and in-person.

Channel / partner relationship management

The software allows for sales, territory, lead, order and account management for partners or OEM relationships.

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

Case management

This includes incident/ticket creation, routing, escalation, and resolution.

Call center management

This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.

Help desk management

This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

Lead management

This includes lead generation, scoring, qualification, routing, and nurturing.

Email marketing

This involves the ability to send mass email to groups of people based on particular qualifications.

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

Task management

This includes the ability to plan, track, collaborate and report on tasks.

Billing and invoicing management

This includes automated invoice creation and billing.

Reporting

Software provides a broad range of standard and the ability to build custom reports.

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

Forecasting

The software helps users accurately forecast sales based on volume and conversion metrics.

Pipeline visualization

Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.

Customizable reports

Users can create reports and dashboards unique to their needs.

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

Custom fields

Users can create custom fields to store additional information on standard and custom objects.

Custom objects

Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.

Scripting environment

Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.

API for custom integration

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

Social data

The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.

Social engagement

The software can facilitate and track engagement with customers via social channels.

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

Marketing automation

The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.

Compensation management

The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.

Platform

Mobile access

Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.

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Spherexx ILoveLeasing

Overview

What is Spherexx ILoveLeasing?