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SpiderOak One Backup

SpiderOak One Backup

Overview

What is SpiderOak One Backup?

SpiderOak is a file sync and cloud storage / backup solution, emphasizing privacy.

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Recent Reviews

TrustRadius Insights

Users have found the product to be extremely helpful in managing their customer relationships and keeping track of interactions. Customer …
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Pricing

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150 GB

$6

Cloud
per month per user

400 GB

$11

Cloud
per month per user

2 TB

$14

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://crossclave.com/one

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $6 per month per user
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Product Demos

SpiderOak - Zero Trust Lab Demo

YouTube
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Product Details

What is SpiderOak One Backup?

SpiderOak One Backup Video

Demo of SpiderOak

SpiderOak One Backup Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(4)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found the product to be extremely helpful in managing their customer relationships and keeping track of interactions. Customer feedback has consistently praised the product for its ease of use and intuitive interface, making it accessible to users of all levels of tech savvy. Reviewers have mentioned that the product has greatly improved their team collaboration and communication, allowing for seamless coordination and efficient workflows. Users have reported that the product's robust features have increased their productivity and efficiency in managing tasks and projects, streamlining their workflows and saving them valuable time. Additionally, customers have highlighted the product's powerful reporting and analytics capabilities that provide valuable insights for their businesses, helping them make informed decisions. The product's highly customizable options allow users to tailor it to their specific needs, giving them flexibility and control over how they use it. Moreover, users have found the product's integration capabilities with other software to be seamless and convenient, allowing them to easily connect it with their existing tools. The prompt and helpful customer support provided by the company has been greatly appreciated by customers, ensuring a smooth user experience. Users also praise the availability of a mobile app that allows them to access and use the product on the go. Finally, customers value the product's top-notch security features, which provide peace of mind knowing that their data is protected. Overall, this product has proven to be a valuable tool in various industries for managing customer relationships, improving collaboration, increasing productivity, providing insightful analytics, offering customization options, supporting integrations with other software, providing excellent customer support, offering mobile accessibility, and ensuring data security.

Attribute Ratings

Reviews

(1-1 of 1)
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Dave King | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SpiderOak across the company to have a backup of all company data on computer and servers. We use it as an archive backup solution. We backup local files, Server files and our document management files as well. The main issue this addresses is to have a safe encrypted off-site backup of data.
  • Versions Files meaning it makes multiple copies of the same files as it is updated
  • Zero Knowledge meaning our storage is complete secure and private
  • The Software Client sometimes fails and the only resolution is to uninstall/reinstall
  • Support meanig there is no number to call, you do everything over email
SpiderOak is well suited for local backups of the computer the client resides on. It is well suited for local area storage backups. It is less suited for remote backups, over a VPN or wide area where the data is continually changing. For data that continually changes, like in our document management system, the client needs to be on the same network as the data.
File Sharing & Management (7)
88.57142857142858%
8.9
Versioning
100%
10.0
Video files
90%
9.0
Audio files
90%
9.0
Document collaboration
80%
8.0
Access control
100%
10.0
File search
70%
7.0
Device sync
90%
9.0
Cloud Storage Security & Administration (3)
90%
9.0
User and role management
100%
10.0
File organization
80%
8.0
Device management
90%
9.0
Cloud Storage Platform (3)
83.33333333333334%
8.3
Performance
80%
8.0
Reliability
90%
9.0
Storage Reports
80%
8.0
  • ROI is positive when you consider unlimited data for the annual cost.
  • Versioning when you consider backing up documents that continually change and need to restore a previous version.
In regards to overall performance SpiderOak is not as customizable as Unitrends, but based on the annual cost for SpiderOak and how we use the product, for a "Backup" to our primary backup solution, it is a welcomed option to our backup strategy when you consider the versioning, zero knowledge, share features and unlimited data.
While I gave them a 7, it is in regards to the access to support. This is a business application and not being able to call them can sometimes be a problem especially when you need immediate support. They still tend to manage their support on a consumer line model and not a business grade model.

With that said, I will say they are very knowledgeable of the product and how to resolve most any issue when I contact them.
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