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Spike

Spike

Overview

What is Spike?

Spike, from the company of the same name in Herzelia, bring communication -- emails, chats, calls, team collaborations, tasks, voice notes -- to one place. presented as a productivity and messaging app, but easier, from an inbox.

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Recent Reviews

TrustRadius Insights

Spike is a versatile email management software that has garnered positive reviews for its ability to address various user needs. One key …
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Spike review

9 out of 10
May 31, 2022
Incentivized
What's special about Spike is being able to use with any email that i already have,also it was more visible, it's better to …
Continue reading
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Pricing

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What is Spike?

Spike, from the company of the same name in Herzelia, bring communication -- emails, chats, calls, team collaborations, tasks, voice notes -- to one place. presented as a productivity and messaging app, but easier, from an inbox.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Self-uprighting & line-following, balancing LEGO Robots: SPIKE Prime & Mindstorms Robot Inventor

YouTube

Cold Steel Tanto Spike (2013) , 53NCT Knife Demo by BladeOps

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SPIKE SR Missile weapon system demo

YouTube

Railroad Spike Hatchet / Tomahawk Demo

YouTube
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Product Details

What is Spike?

Spike Video

New to Spike? Learn how to get started with Spike with this short video. These are some of the main functions that Spike offers but there’s so much more! Visit our Help Center https://spikenow.com/help/ for more info on Spike’s superpowers. Feel free to Spike us a message at ...
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Spike Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(6)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Spike is a versatile email management software that has garnered positive reviews for its ability to address various user needs. One key use case is its excellent customer support, with timely and helpful responses. Users have found Spike to be a valuable tool for managing their own emails and client emails simultaneously, improving their email organization and reducing the risk of missing important messages. By accurately separating important emails from lower priority ones, Spike allows users to address urgent matters first. The software's clear email chains make it easier for users to track updates and know who sent what.

Spike enhances business email communication by turning emails into chats within the interface, making conversations faster and more intuitive. It streamlines both personal and business emails by consolidating them in one place, along with notes, files, and tasks in real-time. This consolidation helps users save time by focusing on emails that require attention and setting proper reminders for action items. Additionally, Spike has been widely embraced for remote work as it provides efficient email communication and prevents users from falling behind on a large volume of emails.

Users have also praised Spike for its ability to simplify complex email threads into cohesive communications. With its unique user interface that offers a fresh take on the conventional email client, Spike makes email conversations feel like chatting. The software's conversational format ensures that users can reply to emails quickly and view entire conversations at once. Managing multiple email accounts and aliases in one dashboard has been a key use case for many users, as it increases productivity and eliminates the need for app hopping or switching between email accounts.

Spike's impact extends beyond individual users to teams and organizations. It has been integrated into various industries such as online classes, government institutions, project management between agencies, and customer service departments. By facilitating team collaboration and communication through message broadcasts or internal chats, Spike fosters efficient collaboration within organizations. Furthermore, Spike's cost-effectiveness in supporting multiple mailboxes makes it an attractive option for teams and businesses, providing a unified space for collaboration.

Overall, Spike has proven to be a valuable email management tool, with key use cases ranging from individual productivity enhancement to team collaboration and communication. Its features such as excellent customer support, email organization, prioritization of important messages, clear email chains, streamlined conversations, and consolidation of emails in one place have earned praise from users across different industries.

Intuitive User Interface: Users find Spike's user interface intuitive and easy to navigate, with many reviewers expressing their appreciation for its design. The chat-like layout of the interface makes it feel more like a conversation rather than a traditional email client, as mentioned by several users. This feature is highly valued, allowing users to easily locate and engage with specific threads of communication.

Efficient Email Management: Many users appreciate Spike's features that help achieve inbox zero effortlessly. The mass archive and trash options, as well as the built-in unsubscribe and blocking options, are highly appreciated for saving time and removing unnecessary parts of emails. Additionally, the contact display feature showing the name, photo, and previous emails of the sender is found helpful for easy reference and organization.

Seamless Team Collaboration: Reviewers commend Spike as a complete solution for team collaboration. They value how it integrates emails, calendar events, and team collaborations in one platform. The ability to access Spike remotely while someone is presenting and share meeting recordings within the chat are highly praised for their helpfulness and time-saving benefits. Users find this comprehensive integration valuable for both personal and business tasks

Limitations in Search Functionality: Some users have expressed frustration with the search functionality of Spike. They have found it to be limited and not as robust as they would like, making it difficult to find specific emails or information within their inbox.

Confusing User Interface: Several reviewers have mentioned that the user interface of Spike is confusing and not very user-friendly. This has made tasks more challenging and navigation within the application cumbersome for some users.

Slow Syncing and Glitches: There have been reports from users about slow syncing and occasional glitches in Spike. These issues have caused inconvenience and interruptions in their email management workflow, leading to a less satisfactory experience overall.

From the user reviews, we can gather the following recommendations for Spike:

  1. Spike provides exceptional customer care, earning praise from users for its support and assistance.

  2. Many users recommend Spike as a top solution for audio and video conferencing during work-from-home situations. It offers reliable and efficient communication tools.

  3. Users find Spike to be a smart text app for emails, making it easy to manage email conversations. It is also recommended for instant messaging purposes.

  4. Another recommendation is to use Spike for managing multiple mailboxes and making email conversations collaborative.

  5. Spike is highly recommended by users with multiple email accounts from different providers.

  6. Users suggest giving Spike a week to decide if it meets your needs.

  7. Companies in need of a better job application and improved email experience are advised to try Spike.

  8. If you're still using the Gmail web app, consider trying Spike for a better experience.

  9. Take time to explore the powerful features of Spike after giving it a try.

  10. Those who have multiple email accounts are encouraged to try Spike.

  11. Once a desktop version is available, giving Spike a try is recommended.

From the user reviews about Hop:

  1. Users recommend giving Hop a try for a simpler email experience, especially once a desktop version is available.

  2. Hop is recommended if you want a simpler email experience and are willing to embrace new UI concepts.

  3. Taking at least a month to try Hop is suggested by users.

  4. Hop is recommended for people who rely on emails and team collaboration.

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Spike was put through its paces to see whether it may serve as a useful tool for our team's collaboration. For casual communication, we rely heavily on Telegram. When it came to email, I looked at solutions that would allow for a more fluid experience. Yes, Spike's was the right choice. A UI for this kind of experience was provided by its user interface.
  • There is an uniform experience because it consolidates email accounts.
  • Spike's chat-like interface is its main selling feature.
  • Files may be easily shared by connecting to cloud services.
  • Adding a little extra room to the UI will make it even better.
  • Pixel blocking would be excellent.
  • There is some work to be done on the widget that they give, despite its promising potential.
In terms of email handling, Spike is a strong tool for mobile devices. It's well-suited for corporate use cases because of its level of refinement and stability. As more email clients provide note-taking capabilities such to those found in Microsoft Outlook, this feature is especially appreciated. The last email groups function is also handy.
  • App combines notes, tasks, events, and email.
  • I enjoy the new client so far. If you want a CLEAN email client, go no further.
  • Email improves service quality. Mail-order administration was enhanced.
Project Management (7)
90%
9.0
Task Management
100%
10.0
Gantt Charts
80%
8.0
Scheduling
100%
10.0
Workflow Automation
90%
9.0
Mobile Access
80%
8.0
Search
90%
9.0
Visual planning tools
90%
9.0
Communication (8)
86.25%
8.6
Chat
100%
10.0
Notifications
100%
10.0
Discussions
70%
7.0
Surveys
80%
8.0
Internal knowledgebase
90%
9.0
Integrates with GoToMeeting
70%
7.0
Integrates with Gmail and Google Hangouts
90%
9.0
Integrates with Outlook
90%
9.0
File Sharing & Management (8)
86.25%
8.6
Versioning
90%
9.0
Video files
70%
7.0
Audio files
80%
8.0
Document collaboration
80%
8.0
Access control
90%
9.0
Advanced security features
100%
10.0
Integrates with Google Drive
90%
9.0
Device sync
90%
9.0
  • However, the app is too tiny to accurately quantify its return on investment (ROI).
  • Multiple times, I've gotten to zero emails in my inbox.
  • It was easy to communicate without exchanging long texts.
Improved user experience. Unified email experience across several platforms and excellent client service. Spike is only an email client without the ability to set reminders or do other complex task management functions. Others have done so.
May 31, 2022

Spike review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
What's special about Spike is being able to use with any email that i already have,also it was more visible, it's better to visualize emails in such a nice interface like conversations with multiple features like people mode where everything is organized by contacts which is a helpful key in a professional environment (inside the company with clients) also you can select messages who are more important to you .i love that it's easy to delete those messages<br>
  • Make boring emails into conversations
  • Easy to delete messages
  • Priority :in messages
  • The possibility to see if someone is online or not
  • I honestly don't see any functionality to add
I think spike us well suited when you are busy and you want to send a message to the group chat of your department,and you want to check if the team manager is online or not,also it's a great way to take notes and share them with your supervisor or for example a plan for an incoming project.
  • Conversations in real time
  • Group chat
  • Priority of the emails
Project Management (7)
82.85714285714286%
8.3
Task Management
80%
8.0
Gantt Charts
100%
10.0
Scheduling
70%
7.0
Workflow Automation
100%
10.0
Mobile Access
60%
6.0
Search
70%
7.0
Visual planning tools
100%
10.0
Communication (8)
80%
8.0
Chat
100%
10.0
Notifications
100%
10.0
Discussions
70%
7.0
Surveys
70%
7.0
Internal knowledgebase
80%
8.0
Integrates with GoToMeeting
60%
6.0
Integrates with Gmail and Google Hangouts
80%
8.0
Integrates with Outlook
80%
8.0
File Sharing & Management (8)
82.5%
8.3
Versioning
90%
9.0
Video files
90%
9.0
Audio files
100%
10.0
Document collaboration
90%
9.0
Access control
90%
9.0
Advanced security features
70%
7.0
Integrates with Google Drive
70%
7.0
Device sync
60%
6.0
  • No more wasting of tome
The first one to use after google calendar is spike, after all the features that I've already mentioned,like the possibility to send a voice message, videos,photos etc... And the possibility to chat in real time and a good organization and planification and the priority feature is my favorite
Meraz Hussain | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
One of our European clients was trying to get a reliable, efficient, and user-friendly email client alternative to Microsoft suite as they warranted budget-based to try out a few use cases and sent RFP to a few vendors. Spike was one of the considerations. Cut to 2 months later, they onboarded Spike as their daily driver email and messaging client and were very happy with the decision. We as consultants helped them make that informed decision. Spike is my favorite conferencing or cloud meeting software since we can access the system remotely when someone is speaking. The most beneficial function is sharing the meeting tape through chat. Otherwise, we'll require cloud storage. It has Excel and Word. It cleaned out the inbox automatically, merged linked discussion threads, and, most importantly, turned each email thread into a chat-like dialogue, which is simply so much more convenient. I really really like the function that allows us to take notes, as well as the automated prioritization of emails into "priority" and "other" categories; it is also quite accurate. You may also check to see whether anybody has seen your email; this is a significant step forward.
  • Spike groups similar emails so I don't have to hunt. I can pin critical emails and eliminate spam emails with a few clicks.
  • Emails (multiple accounts), calendar events, and team interactions are all integrated. The super search tool is fantastic; it searches all emails, including attachments, all events, and all team communication. The cloud integration is fantastic. Chat and phone calls are integrated (video and audio).
  • Simple and powerful UI. It's easy to use and includes many valuable options for keeping your life and tasks organized.
  • I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open.
  • The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP.
  • Email Signature in HTML is still not taught as the capability, which I'd love to see.
Spike makes it simple to remain in touch with your peers and teams. It is simple, and searching for team members in the search tab is quick. Moreover, this tool makes screen sharing easier for presentations. The software is incredibly user-friendly and simple to use. Spike's versatility is enhanced via instant texting through this app. The visual and audio call quality is outstanding. Except for cloud storage, Spike does not connect with other applications. While there is a solid rationale for this, since everything - calendar, notes, tasks, team communication - can be made in the app, it loses some value if you prefer, for example, Microsoft To-Do and OneNote or Google Projects and Keep to organize your tasks and notes. I'd like to see a less costly email, calendar, and contacts-only subscription for solitary users.
  • Notes, tasks, events, and email are all combined into a one app
  • We just began using the client, but I like it thus far. If you want a CLEAN email client to manage the clutter of other interfaces, look no further
  • Email communication is good and increases professional service quality. We've improved mail-order management
Project Management (7)
67.14285714285714%
6.7
Task Management
90%
9.0
Gantt Charts
90%
9.0
Scheduling
100%
10.0
Workflow Automation
N/A
N/A
Mobile Access
90%
9.0
Search
100%
10.0
Visual planning tools
N/A
N/A
Communication (8)
48.75%
4.9
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
Surveys
N/A
N/A
Internal knowledgebase
N/A
N/A
Integrates with GoToMeeting
N/A
N/A
Integrates with Gmail and Google Hangouts
N/A
N/A
Integrates with Outlook
90%
9.0
File Sharing & Management (8)
66.25%
6.6
Versioning
80%
8.0
Video files
90%
9.0
Audio files
90%
9.0
Document collaboration
90%
9.0
Access control
N/A
N/A
Advanced security features
90%
9.0
Integrates with Google Drive
N/A
N/A
Device sync
90%
9.0
  • Our client was able to leverage the app features to efficiently manage inbox and save on time as well resources.
  • It also helped them track the responses from their vendors (4th party for us) and were able to use the same in board meetings to amend strategy per requirement.
  • It gave them an ability to have single platform used as IM, email management as well as Instant Collaboration.
Better and clean UI. Amazing and responsive customer support and acts as a Unified email experience on various platforms.
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