TrustRadius Insights
Spiro has been a valuable tool for Marketing Managers, small businesses, and sales teams looking to streamline their customer relationship …
Overview
What is Spiro.ai?
Spiro Technologies in Boston offers the Spiro.ai virtual sales assistant, providing a proactive relationship management technology.
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What is Spiro.ai?
Spiro Technologies in Boston offers the Spiro.ai virtual sales assistant, providing a proactive relationship management technology.
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Product Details
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What is Spiro.ai?
Spiro.ai Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Spiro has been a valuable tool for Marketing Managers, small businesses, and sales teams looking to streamline their customer relationship management processes. The software has helped users with a variety of tasks such as saving email templates for salespeople to use, pulling reports for e-blasts, consolidating leads, calculating pipeline and sales values, providing pipeline visualization, basic automation for sales nurturing, generating reports and analyzing data to provide a clear picture of all customer complaints.
Additionally, Spiro has helped users stay organized and focused on top priority leads - eliminating the need for sticky notes and streamlining the onboarding process for dealers. The software also helps track pipeline and user activity and provides meaningful reminders and notes for deal execution making the system more proactive and effective. Overall, users have praised Spiro's ease of use and customization options, as well as its ability to integrate with email software to provide visibility into recent communication and set next-step reminders. Ultimately, Spiro solves inefficiencies in the pipeline, helping make and close more sales while providing an intuitive CRM to track contacts and progress for easier follow-up.
Intuitive User Interface: Many reviewers have praised Spiro's intuitive and simple user interface, which allows them to easily navigate the software and complete tasks without spending too much time figuring out how to do things. This feature has been highlighted by a significant number of users, who appreciate the ease of use of Spiro's program.
AI Assistant: The AI Assistant feature was well-received by many users as it helped them stay on task daily and remember important items down the road. Several reviewers have appreciated this feature for its ability to save their time and keep their schedules organized.
Customization Options: Users have appreciated Spiro's customization options that allow them to quickly create a CRM that meets their unique business needs. Many reviewers noted that this functionality is highly valuable as it provides flexibility in using the software according to one's preferences.
Glitches: Some users have experienced glitches and found the software unreliable. The software's bugs related to reviewing lists of opportunities can sometimes be frustrating.
Campaigns Feature: A few users have also reported difficulties with the campaigns feature, making it hard to adjust campaigns and change dates, requiring re-adding of the campaign email template. Additionally, some users found it lacking in comprehensiveness.
Mobile App: Some users have reported issues with the mobile app such as difficulty checking texts and voicemails, spotty phone connections, and a need for full bar LTE or 5G to perform any task.
Users have made several recommendations for Spiro based on their experiences with the CRM tool. The most common recommendations include asking for help from Spiro's customer support team, taking advantage of Spiro's integration capabilities (particularly with Zapier), and doing a trial of Spiro while asking lots of questions. These recommendations highlight the importance of seeking assistance from customer support, utilizing integration capabilities, and taking the time to learn and explore Spiro through trials and inquiries.