Splash Event Marketing Platform

Splash Event Marketing Platform Reviews

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Ratings and Reviews
(1-4 of 4)

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Caitlin Teed | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We love working with our account manager and priority support to answer questions efficiently and speedily. Our account manager works with us on larger and bigger picture initiatives for our instance, where the priority support is always there when you're stuck with a feature or setup, it's been great to share this resource with our global network of hosts internal and external to the company.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Splash's ProSupport team (available via phone or email) is fabulous. Their responses are very quick and thorough. They usually provide links to help articles or discussions and sometimes screen recordings to show the steps to create something for our assets. And they always follow up to be sure our question got answered. We also have a customer success manager to help us with more strategic issues who is very attentive. We've had 2 different people at Splash in this role and they were both great.
Score 10 out of 10
Vetted Review
Verified User
Review Source
The implementation team is very organized and efficient as soon as you kick off with them. Once you have your custom templates built with the implementation team you are handed off to an account manger. The Splash customer support team is always very responsive or you have a dedicated account manager.
Amber Callan | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
So Splash only has email support, which is okay, but when events are time-based, sometimes you need quicker support than a 24+ hour wait via email. A live chat or phone number would definitely help here!

I simply give Splash a 1 out of 10 for support because my experience has been horrible thus far. As explained earlier in this review, I'd been struggling with getting email replies to my Splash emails routed back to me which is a major issue in my opinion.

After two weeks of going back and forth, testing this issue, this was the response I received on Sept 4th:
"I wanted to circle back and let you know that at this moment, we have not yet determined the root of the issue. Our development is still investigating the cause and working on a solution for events going forward. I'm going to keep this ticket open until we ship a fix. :)"

It's now October 7th and no fix has come my way. We've been forced back into using our Hubspot email marketing, simply because we can't trust Splash's and we need to be able to send emails that our customers can reply to and get in contact with us.

Splash Event Marketing Platform Scorecard Summary

What is Splash Event Marketing Platform?

Splash aims to get event programs in front of the right people by helping users create engaging, branded experiences and optimize conversions at each stage of the event lifecycle. Leverage accurate, visible data for seamless follow-ups and reporting. Empower teams to execute events that bring in more leads, shorten the sales cycle, drive new business, and strengthen customer relationships.

Splash is an event marketing platform that helps teams do all of this by building and hosting virtual, in-person, and hybrid events. By marrying data and design, Splash helps users market, measure, and scale event programs.

From simplifying event page and email creation to capturing audience insights and measuring event ROI, Splash aims to help everyone in an organization build their own branded, connected, and compliant programs in minutes or hours, not days or weeks.

Splash Event Marketing Platform Features

  • Supported: Event website builder (CMS)
  • Supported: Email sender
  • Supported: Email marketing & promotion management
  • Supported: Survey creation
  • Supported: Event ROI analytics
  • Supported: Onsite check-in technology
  • Supported: Integrations
  • Supported: Guest list management
  • Supported: Ticketing
  • Supported: Manage event campaigns and reporting
  • Supported: Virtual events
  • Supported: Event data compliance

Splash Event Marketing Platform Screenshots

Fully customized, beautiful, and on-brand event websites and emails (plus automatic event invites, reminders, and follow up email sequences).Use Splash's free app to run the door like a pro. Fast search and one-click check-in keeps the traffic flowing, which frees you up to quickly capture info from walk-ins all while syncing your list across devices and to your CRM in real-time.Send smarter, more targeted invites with advanced tag management & list building and bi-directional sync with Salesforce.Close the loop on your in-person programs and automate your workflow with Oracle Eloqua, Salesforce, Slack, Marketo, Hubspot, Mailchimp, Greenhouse, Zapier, and more.Real-time data visualizations let you quickly assess event performance and evaluate progress toward your goals.

Splash Event Marketing Platform Video

Splash Product Tour | Event Marketing Platform

Splash Event Marketing Platform Integrations

Splash Event Marketing Platform Competitors

Splash Event Marketing Platform Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Free: For Personal Use and Occasional Small Business Events$0.00
Basic: For Individuals and Small Teams$12,500.00per year
Pro: For More Design and Access Control$19,500.00per year
Enterprise: For Solutions and Workflows at ScaleLet's Talk

Splash Event Marketing Platform Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

What is Splash Event Marketing Platform's best feature?

Reviewers rate Support Rating highest, with a score of 8.6.

Who uses Splash Event Marketing Platform?

The most common users of Splash Event Marketing Platform are from Enterprises and the Internet industry.