Easy to use and implement, doesn't exactly what it says on the tin
Splashtop helps us to help our Users by providing remote screensharing support for training, consultancy, installing software and general …
Starting at $5 per month per user, billed annually
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What is Splashtop?
Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases.…
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How Splashtop Differs From Its Competitors
Awards
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Popular Features
- Screen sharing (37)9.393%
- Over-the-Internet remote session (42)9.393%
- File transfer (39)9.090%
- Multi-platform remote control (33)8.787%
Reviewer Pros & Cons
Pricing
Splashtop Business Access Solo
$5.00
Cloud
per month per user, billed annually
Splashtop Business Access Pro
$8.25
Cloud
per month per user, billed annually
Splashtop Business Access Performance
$13.00
Cloud
per month per user, billed annually
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.splashtop.com/pricing?utm_s…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Splashtop?
Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant.
Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally manage users remote access.
Key features include: File transfer, remote print, access from any device, remote reboot and wake, multi-to-multi monitor viewing.
Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally manage users remote access.
Key features include: File transfer, remote print, access from any device, remote reboot and wake, multi-to-multi monitor viewing.
Splashtop SOS is a remote support software solution for IT, support teams, and help desks. Securely connect on-demand to your users’ computers and mobile devices with a simple session code or with unattended anytime access.
Key features include: Integration with PSA, custom branding, file transfer, share my desktop, chat, user management.
Splashtop Remote Support is a remote support solution for IT and MSPs, designed to allow users to provide clients with remote access and remotely support clients’ computers.
Key features include: Flexible monthly subscription plans, unlimited technicians, unlimited concurrent sessions, unattended support.
Splashtop Enterprise is a solution that enables organizations to allow employees' to remotely access their workstations, and provide their IT teams a solution to remotely support employees when they need it the most.
Key features include: Grouping capabilities and granular permissions, centralized management console, anytime/unattended support to computers, helpdesk support to employees, integrate on-demand remote access with ticketing and PSA systems.
Splashtop Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Multi-platform remote control
Splashtop Screenshots
Splashtop Videos
Splashtop Business Access for individuals and small teams (Remote access)
Splashtop SOS for IT teams (Remote support)
Splashtop Enterprise for large organizations (Remote access and remote support)
Splashtop Remote Support for MSPs (Remote support)
Splashtop Integrations
Splashtop Competitors
Splashtop Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac, Chrome OS |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English, Spanish, German, Japanese, French, Portuguese, Italian, Chinese (Simplified) |
Splashtop Downloadables
Frequently Asked Questions
Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 9.3.
The most common users of Splashtop are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(678)Attribute Ratings
Reviews
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July 25, 2023
Perfect for remote teams!
All of the staff work remotely and Splashtop allows us to access the server. All the departments use it for different purposes. We store big files on a server in California, and before uploading them to the cloud, we have access through Spalshtop.
- Fast connection.
- Doesn't lag
- Easy set up.
- I haven't had any issues using it. It's pretty straight forward. You just click "connect and" that's it.
- I don't know.
I think Splashtop's security features are good. Our operation's team takes great care when it comes to security, so if they decided this is good, then it must be. It sends you a verification code when it's been a while since you last logged in or you're trying to access from another device.
The setting up process was very fast. We were provided with a login, we created our password and that's it. Didn't have any issues with it. It was super fast and was logged in a matter of minutes, if not seconds. Didn't have any issues login into my account and creating a password.
Yes
We wanted to find another product because the previous one was too expensive. We used to use GoToMyPC. We encounter that the money wasn't the only benefit. It's speed and issue-free was a great advantage. The previous tool would lag sometimes, and we haven't had that issue with Splashtop. It's been great.
4
Project manager and logger.
1
You need to know how to move around a computer and keep in mind you're working remotely, but that's about it.
- Storage
- Remote access
- It's easier to use than the previous one we were using.
- Not sure.
- Ease of Use
The most important factor was the ease of use. The previous one wasn't as easy as this one.
I wouldn't change anything.
- Implemented in-house
No
- Nothing. Was super easy to use from the start.
- No Training
Yes, it's very easy to use, very intuitive. We didn't need any training.
I wasn't the one setting up, but the rest of it is very straight forward, I'd imagine the setting up would be the same.
No - there is no facility to customize the interface
No - we have not done any custom code
Nothing comes to mind.
No, I didn't purchase premium support.
No
Never needed support!
- Connecting remotely to another computer.
- None
- Box.com
- digital pigeon
- Goodle drive
I just use these tools when I access the remote server via Splashtop
Nothing comes to mind but if we do, I'm sure we won't have any issues.
- File import/export
None.
We use Splashtop to remotely support customers with their IT support needs. It gives us a reliable platform that is easy to use and is great value for money. Our technician uses it to support businesses worldwide.
- It's easy for remote customers to install the software
- It's reliable
- After restarting remote systems it's easy to reconnect
- Maybe make it easier to rename saved computer connections?
- When new devices are added to the list it would be easier if there was a 'date added' field.
- It's helped me support some customers that are on a limited budget. My costs are less and I can pass that on.
We've had no concerns with security and trust encryption is the very best
Yes it's well designed and easy to use for both parties. Once the customer has received the link (through email) even the most tech-weary still manage install Splashtop easily. That is a big plus!
Yes
TeamViewer. It was too expensive for a small business like ours. We only need to support customers occasionally so did not want to spend too much on software.
1
Support remote customers
1
Windows 2019
- Tech support
- N/A
- N/K
- Price
We wouldn't change.
- Implemented in-house
No
Change management was minimal
- None
- no training
Yes
Only Naming conventions mentioned earlier
No - we have not done any customization to the interface
No - we have not done any custom code
No
Not needed
No
No
- There are not many 'handshakes' to do between customers and support
- Renaming computers
- Finding newly added PCs