Splashtop is hands down the best remote access solution!
May 16, 2022
Splashtop Enterprise is used for remote access and remote support of our company's computers. It works extremely well for both Mac and PC …
Splashtop
Top Rated
Splashtop
Starting at $5 per month
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Recent Reviews
Reviewer Sentiment
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Awards
Popular Features
View all 12 featuresScreen sharing (37)
9.4
94%
Over-the-Internet remote session (42)
9.4
94%
File transfer (39)
8.7
87%
Multi-platform remote control (33)
8.1
81%
Reviewer Pros & Cons
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Pricing
View all pricingBusiness Access
$5.00
Cloud
per month
SOS
$17.00
Cloud
per month
SOS+10
$19.00
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.splashtop.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Features Scorecard
Remote Administration
8.1
81%
Product Details
What is Splashtop?
Splashtop is a remote support software solution for IT, support teams, and help desks that enables users to securely connect on-demand to users’ computers and mobile devices with a simple session code or with unattended anytime access.
There are four packages to choose from – Splashtop Business Access, Splashtop SOS, Splashtop Remote Support, and Splashtop Enterprise.
Splashtop Enterprise features include
- On-demand support access to Windows, Mac, iOS, and Android
- Unattended anytime access to Windows, Mac, and Linux computers in SOS+10 and Unlimited
- Screen sharing for collaboration
- Remotely view iOS screens in real-time
- File transfer
- Remote reboot and reconnect
- Chat
- User management
- Custom branding
- Integration with PSA tools
- Licensed per technician
Splashtop Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Multi-platform remote control
Splashtop Screenshots
Splashtop Video
Splashtop SOS Demo
Splashtop Integrations
- Freshdesk
- Freshservice
- Jira Service Management (Jira Service Desk)
- Bitdefender GravityZone
- Autotask
- Servicenow
- Zendesk
Splashtop Competitors
Splashtop Technical Details
| Deployment Types | On-premise, SaaS |
|---|---|
| Operating Systems | Windows, Linux, Mac, Chrome OS |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English, Spanish, German, Japanese, French, Portuguese, Italian, Chinese (Simplified) |
Comparisons
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Frequently Asked Questions
What are Splashtop's top competitors?
What is Splashtop's best feature?
Reviewers rate Remote management of servers & workstations highest, with a score of 9.6.
Who uses Splashtop?
The most common users of Splashtop are from Small Businesses (1-50 employees) and the Information Technology & Services industry.
Reviews and Ratings
(492)
Reviews
(1-25 of 366)- Popular Filters
Companies can't remove reviews or game the system. Here's why
- Users are able to work remotely which saves time and travel costs.
- Splashtop is inexpensive, especially compared to the competition. Having employees with remote access anywhere is worth the investment.
- Remote SOS support has saved many headaches by getting to systems instantly and having a set of eyeballs on them for troubleshooting rather than guiding the (often less technically skilled) worker on the other end.
May 12, 2022
Great product!
- Work from anywhere
- Access to computer from anywhere
May 10, 2022
It just works, unlike its competition
- Improved response times to our support tickets.
- Faster problem resolution because we do not have to physically visit the device.
- No time lost due to the tool not working properly.
April 28, 2022
Splashtop FTW!
- We saved time and money by being able to help remote workers get back to work and reach out to branches without having to drive there.
April 28, 2022
Great product, lots of features, AWFUL support
- Billing for remote service will likely go faster and be more accurate
- We have better Mac remote access support than we used to
- Android remote service helps us too.
April 27, 2022
Splashtop - Secure, Fast, and just Works
- neutral
April 26, 2022
A worthwhile investment
- Continued remote access at reasonable cost
April 24, 2022
Splashtop: a game changer in promoting remote work
- Cost vs quality ratio unbeatable
- Reliability almost perfect
- Easy solution for multiscreen users of remote PCs
- User-friendly administrator platform
- Simple, satisfying and reliable product
April 21, 2022
Burger King prefers Splashtop
- Positive Impact would be it is easier to assign single locations from a group to a user instead of having to give the user access to the entire group.
- Negative, need some type of meeting platform, screen share is not that friendly and if you want to give someone access to your screen you cannot with Screen Share.
- Positive, Splashtop Enterprise works on Android as well as iOS.
April 21, 2022
Splashtop is the Remote Access support leader
- Saved many clients businesses during Covid lock down
- Allows me to work from home 99% of the time
- Clients appreciate the fast resolution to problems
April 11, 2022
Always ready when you need it.
- Being able to access my computer from anywhere at any time for a reasonable price is critical for us. Splashtop Enterprise does that.
April 08, 2022
Get connected fast and inexpensively.
- Being able to work remotely without interruption
- Being so easy to connect makes you work more when you don't have to
- Logging in when your home shows your committed to your work
- It's helped me support some customers that are on a limited budget. My costs are less and I can pass that on.
March 29, 2022
Satisfied
- It has had nothing but a positive impact.
- It is a time saver
- It is a money saver - less trips to the office, therefore using less gas, driving less and wasting time less.
March 25, 2022
Splashtop Remote Desktop Solution
- ROI
- Remote Work
- Remote Spectating of Employees
- ROI of course, due to reliable solution and easy-to-use oriented
- User-friendly interface does not scare It allergic users
- Really easy adapted solution for a small business company
March 22, 2022
Splashtop for Non-Profits!!
- Instant support.
- Less driving and diagnosing machines onsite.
- Remote patching and updating.
March 18, 2022
Splashtop Enterprise Remote access
- I do not have these answers.
March 18, 2022
Splashtop Enterprise is great!
- Huge ROI! Not having access would cost us money!
March 18, 2022
Splashtop made a good remote access tool.
- Save time save money
- Instant response
- reliable solution
March 18, 2022
Splashtop Delivers
- Increased ROI by allowing work from home
March 17, 2022
Splashtop is a great tool for bookkeepers to be virtual!
- We secured 2 new clients based on signing with Splashtop that we would have had to turn away if they didn't choose virtual or offsite accounting software. This resulted in an additional $5000 in sales
March 17, 2022
Turnkey Remote Support
- Achieving remote support in a quick way and reaching uptime goal.
- Cost-benefit on software how simple the plan is with support users.
- Improve proformance with in tech on support other users.
March 16, 2022
Splash Happy!
- WE have used other remote accesses in the past and like the responsive ness of this produce.
- also is much more reasonable than some others (ie. Team Viewer or Log Me In).
- It's more professional and more stable than Team Viewer. Switching has helped us be a more reliable company for our clients.