Splashtop

Splashtop

Customer Verified
Top Rated
About TrustRadius Scoring
Score 9.5 out of 100
Top Rated
Splashtop

Overview

Recent Reviews

Great product!

10
May 12, 2022
I use Splashtop in two ways. One is to help troubleshoot my employee's computers. The second is what I use it for most, and that is to …
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It just works, unlike its competition

9
May 10, 2022
Splashtop Remote Support is used by our small IT department to support and remotely access computers across our institution. We use it in …
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Splashtop FTW!

10
April 28, 2022
We use Splashtop to support a growing hybrid (remote and in-person) workforce. The IT departments are the users and managers of Splashtop. …
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A worthwhile investment

10
April 26, 2022
I am an attorney practicing by myself. I utilize Splashtop to access my office system from my home office as well as from my …

Burger King prefers Splashtop

10
April 21, 2022
We use Splashtop's Remote Access capabilities throughout our entire company, from Office, District Managers, IT Department all the …

Satisfied

9
March 29, 2022
For home/ remote use during sick time, evenings & weekends. We have 3 people that use it within our company. The owner, our graphic …
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Splashtop Remote Desktop Solution

10
March 25, 2022
Splashtop Enterprise is intuitive and the best product I have used so far! I've used many other remote desktop applications and they are …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022

Popular Features

View all 12 features

Screen sharing (37)

9.4
94%

Over-the-Internet remote session (42)

9.4
94%

File transfer (39)

8.7
87%

Multi-platform remote control (33)

8.1
81%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Business Access

$5.00

Cloud
per month

SOS

$17.00

Cloud
per month

SOS+10

$19.00

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.splashtop.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Remote Administration

8.1
81%

Product Details

What is Splashtop?

Splashtop is a remote support software solution for IT, support teams, and help desks that enables users to securely connect on-demand to users’ computers and mobile devices with a simple session code or with unattended anytime access.

There are four packages to choose from – Splashtop Business Access, Splashtop SOS, Splashtop Remote Support, and Splashtop Enterprise.

Splashtop Enterprise features include

- On-demand support access to Windows, Mac, iOS, and Android

- Unattended anytime access to Windows, Mac, and Linux computers in SOS+10 and Unlimited

- Screen sharing for collaboration

- Remotely view iOS screens in real-time

- File transfer

- Remote reboot and reconnect

- Chat

- User management

- Custom branding

- Integration with PSA tools

- Licensed per technician

Splashtop Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Multi-platform remote control

Splashtop Screenshots

Customer downloads and runs the SOS app and gives the one-time access code to the technicianTechnician enters the code to access the customer's computer to live view and control their screen

Splashtop Video

Splashtop SOS Demo

Splashtop Integrations

Splashtop Competitors

Splashtop Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac, Chrome OS
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, German, Japanese, French, Portuguese, Italian, Chinese (Simplified)

Comparisons

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Frequently Asked Questions

What is Splashtop's best feature?

Reviewers rate Remote management of servers & workstations highest, with a score of 9.6.

Who uses Splashtop?

The most common users of Splashtop are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Reviews

(1-25 of 366)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Users are able to work remotely which saves time and travel costs.
  • Splashtop is inexpensive, especially compared to the competition. Having employees with remote access anywhere is worth the investment.
  • Remote SOS support has saved many headaches by getting to systems instantly and having a set of eyeballs on them for troubleshooting rather than guiding the (often less technically skilled) worker on the other end.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Positive Impact would be it is easier to assign single locations from a group to a user instead of having to give the user access to the entire group.
  • Negative, need some type of meeting platform, screen share is not that friendly and if you want to give someone access to your screen you cannot with Screen Share.
  • Positive, Splashtop Enterprise works on Android as well as iOS.
March 29, 2022

Satisfied

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It has had nothing but a positive impact.
  • It is a time saver
  • It is a money saver - less trips to the office, therefore using less gas, driving less and wasting time less.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • We secured 2 new clients based on signing with Splashtop that we would have had to turn away if they didn't choose virtual or offsite accounting software. This resulted in an additional $5000 in sales
March 16, 2022

Splash Happy!

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • WE have used other remote accesses in the past and like the responsive ness of this produce.
  • also is much more reasonable than some others (ie. Team Viewer or Log Me In).