Splashtop Security
Splashtop's security features are well in alignment with industry best practices, and I have no complaints about this. I trust them much more than... other remote access software vendors which I will not name here.
Starting at $5 per month per user, billed annually
View Pricing Overview
What is Splashtop?
Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases.…
Learn from top reviewers
Splashtop for Local Government
Rating: 10 out of 10
August 20, 2024We (local government entity) are utilizing Splashtop for remote access for several departments, allowing department heads to work remotely from a Town-issued laptop and remote...
Verified user
Administrator
1 year of experienceSplashtop will make your life so much easier. Hassle free and great customer service!
Rating: 10 out of 10
May 16, 2024I work in an office with 4 other people and during Covid since we had to work from home, I had to access everyone's computers for it issues. Splashtop made that task VERY easy...
Verified user
Employee
4 years of experienceSplashtop Is A Great Product, Great Value, Flexible
Rating: 10 out of 10
April 30, 2024Great product. We use Splashtop as a remote support tool (SOS) and also as a work from home tool remote controlling pc's in the office. This product offers great flexibility f...
Great tool
Rating: 9 out of 10
April 24, 2024Splashtop allow me to connect my ipad or my vision pro with my work desktop to extend the monitor and at the same time I can log in and work from other areas while abroad.
Verified user
Employee
1 year of experienceEasy to use and implement, doesn't exactly what it says on the tin
Rating: 10 out of 10
April 19, 2024Splashtop helps us to help our Users by providing remote screensharing support for training, consultancy, installing software and general day-to-day queries. It is used across...
Stephen Siggs
Director - Professional Services
CEO
Hilltops IT Consultancy Services Ltd
1 year of experienceRemote PC management made simple
Rating: 10 out of 10
April 9, 2024We purchased Splashtop for remote support and management of of our users remotely. We are very satisfied with the performance and security Splashtop provides. Highly recommend...
Splashtop Recommendation
Rating: 10 out of 10
April 9, 2024Our business needed a seamless, fast and safe platform for employees to use for accessing office network computers, business files and printers while working remote. We switch...
Verified user
Executive
1 year of experienceEasy to Use and Great Results!
Rating: 10 out of 10
April 8, 2024We use Splashtop to access remote computers of our staff to upgrade and install software. Also, we use this as a tool to diagnose and repair malfunctioning computers.
The prod...
Verified user
Executive
6 years of experienceConsultant review
Rating: 10 out of 10
April 8, 2024I started using Splashtop when I opened my computer consulting business. It has been a terrific experience for me when helping users thought out the country.
I have clients he...
Use Splashtop to easily deploy, scale and manage remote access/support.
Rating: 9 out of 10
April 2, 2024I have used Splashtop for seven years as a solution to provide helpdesk technical support and as a way for remote users to access their office resources.
Damian Gillies
Executive - Information Technology
President
Syncom Consulting Inc.
7 years of experienceSplashtop
Rating: 10 out of 10
March 30, 2024Makes our office and staff more productive. Very easy to use.
Perfectly reliable.
Rating: 10 out of 10
March 29, 2024Having several remote sites and several remote employees, Splashtop has been a godsend. The system has been faultless, and our employees have grown to trust their uninterrupte...
Splashtop Rocks!
Rating: 10 out of 10
March 28, 2024I found Splashtop when looking for a good AND affordable way to remote in and work from home and it was exactly what I was looking for. Works great for me.
Great product! Even Better Value!
Rating: 9 out of 10
March 20, 2024We are a small non-profit with about 15 machines. We primarily use Splashtop for support and remote access when users cannot take their laptops home or need to access fixed wo...
Verified user
Consultant
6 years of experienceSplashtop review
Rating: 9 out of 10
March 13, 2024Splashtop Business Access Legacy - 3 Users with 2 SOS w/ Mobile addon to support our customers directly. We use Splashtop Remote Support Plus - 250 Computers that we resell to...
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How Splashtop Differs From Its Competitors
Awards
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Reviewer Pros & Cons
Pricing
Splashtop Business Access Solo
$5.00
Cloud
per month per user, billed annually
Splashtop Business Access Pro
$8.25
Cloud
per month per user, billed annually
Splashtop Business Access Performance
$13.00
Cloud
per month per user, billed annually
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.splashtop.com/pricing?utm_s…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Splashtop?
Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant.
Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally manage users remote access.
Key features include: File transfer, remote print, access from any device, remote reboot and wake, multi-to-multi monitor viewing.
Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally manage users remote access.
Key features include: File transfer, remote print, access from any device, remote reboot and wake, multi-to-multi monitor viewing.
Splashtop SOS is a remote support software solution for IT, support teams, and help desks. Securely connect on-demand to your users’ computers and mobile devices with a simple session code or with unattended anytime access.
Key features include: Integration with PSA, custom branding, file transfer, share my desktop, chat, user management.
Splashtop Remote Support is a remote support solution for IT and MSPs, designed to allow users to provide clients with remote access and remotely support clients’ computers.
Key features include: Flexible monthly subscription plans, unlimited technicians, unlimited concurrent sessions, unattended support.
Splashtop Enterprise is a solution that enables organizations to allow employees' to remotely access their workstations, and provide their IT teams a solution to remotely support employees when they need it the most.
Key features include: Grouping capabilities and granular permissions, centralized management console, anytime/unattended support to computers, helpdesk support to employees, integrate on-demand remote access with ticketing and PSA systems.
Splashtop Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Multi-platform remote control
Splashtop Screenshots
Splashtop Videos
Splashtop Business Access for individuals and small teams (Remote access)
Splashtop SOS for IT teams (Remote support)
Splashtop Enterprise for large organizations (Remote access and remote support)
Splashtop Remote Support for MSPs (Remote support)
Splashtop Integrations
Splashtop Competitors
Splashtop Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac, Chrome OS |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English, Spanish, German, Japanese, French, Portuguese, Italian, Chinese (Simplified) |
Splashtop Downloadables
Frequently Asked Questions
Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 9.3.
The most common users of Splashtop are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(684)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Efficient Loading Time: Users have consistently praised Splashtop for its quick loading time, enhancing their remote access experience.
Reliable Remote Access: Many users have highlighted the reliability and efficiency of Splashtop's remote access feature for managing multiple computers across different platforms.
Easy Implementation and Connection: Reviewers appreciate the ease of implementation and connection for both internal use and end users. Additionally, users value the user-friendly interface, quick setup for remote printing, technical superiority compared to other products, great customer experience with immediate issue resolution, secure data transportation features, and easy access to multiple applications from a single platform as positive aspects of Splashtop.
Latency and Disconnect Issues: Some users have experienced latency and disconnect problems while using Splashtop, impacting their overall experience with the software. These issues can lead to frustration and hinder productivity for users relying on a stable remote access solution.
Complex Setup Process on Apple Devices: Users have mentioned that setting up Splashtop on Apple devices could be simpler from a customer's perspective. Simplifying the setup process for iOS devices would streamline user adoption and improve overall satisfaction with the service.
Limited User-Friendliness and Support: Several reviewers have highlighted issues with user-friendliness, such as difficulty setting up multiple monitors and navigating the program. Improving these aspects would enhance the usability of Splashtop for all users. Additionally, there are calls for better support for Server OSs to address technical challenges faced by some customers.
Reviews
(1-25 of 473)Companies can't remove reviews or game the system. Here's why
Splashtop for Local Government
Rating: 10 out of 10
August 20, 2024
Verified User
Vetted Review
Verified User
1 year of experience
- I am as of yet unable to provide hard numbers, since our implementation of Splashtop is still in its infancy. I will say that Splashtop has allowed my users to work from home, which has been extremely helpful and timely during a recent tropical storm. Our Town cannot shut down, so allowing department heads to work securely from the safety of their homes was critical in keeping the Town in operation.
Splashtop will make your life so much easier. Hassle free and great customer service!
Rating: 10 out of 10
May 16, 2024
Verified User
Vetted Review
Verified User
4 years of experience
- saves time and trace for the it team
- assists coworkers
- can access anytime day or night
Splashtop Is A Great Product, Great Value, Flexible
Rating: 10 out of 10
April 30, 2024
Verified User
Vetted Review
Verified User
- Nothing as yet
Great tool
Rating: 9 out of 10
April 24, 2024
Verified User
Vetted Review
Verified User
1 year of experience
- Improve productivity
- No firewall issues
Easy to use and implement, doesn't exactly what it says on the tin
Rating: 10 out of 10
April 19, 2024
SS
Vetted Review
Verified User
1 year of experience
- It's cost less than half the price of a the competitive solution we previously used
- Instead of sharing licenses, we now all have a license to provide immediate support to customers when required
Remote PC management made simple
Rating: 10 out of 10
April 09, 2024
JS
Vetted Review
Verified User
1 year of experience
- The ability to resolve issues remotely without having to go onsite
Splashtop Recommendation
Rating: 10 out of 10
April 09, 2024
Verified User
Vetted Review
Verified User
1 year of experience
- Splashtop is much less expensive than competitors
- Provides a much less frustrating remote work experience
Easy to Use and Great Results!
Rating: 10 out of 10
April 08, 2024
Verified User
Vetted Review
Verified User
6 years of experience
- Well worth the money expended.
Consultant review
Rating: 10 out of 10
April 08, 2024
GK
Vetted Review
Verified User
1 year of experience
- It has helped me to get customers that I would not be able to - since they are in a different state
- I have been able to make more money using Splashtop without leaving my home office
Use Splashtop to easily deploy, scale and manage remote access/support.
Rating: 9 out of 10
April 02, 2024
DG
Vetted Review
7 years of experience
- Low cost remote solution that is easy to scale
- Does not require a lot of training or support
Splashtop
Rating: 10 out of 10
March 30, 2024
KK
Vetted Review
Verified User
10 years of experience
- Not having to pay our accountant and their staff to for an onsite visit. A big saving here.
Perfectly reliable.
Rating: 10 out of 10
March 29, 2024
BA
Vetted Review
Verified User
10 years of experience
- Investment is necessary in our case.
- We could work without Splashtop but it would cost a lot.
- Our employees are comfortable that the majority of IT problems can be resolved not only remotely, but immediately.
- Too many questions here!
Splashtop Rocks!
Rating: 10 out of 10
March 28, 2024
BB
Vetted Review
Verified User
2 years of experience
- I can't put a number on it, but having the ability to remote in when I need to take care of something instead of commuting to work is a great benefit for me.
- Having something reliable is big also, it has always worked well for me.
Great product! Even Better Value!
Rating: 9 out of 10
March 20, 2024
Verified User
Vetted Review
Verified User
6 years of experience
- Pricing is good compared to competitors with same or less capability.
- Price has increased a good amount over the last few years.
Splashtop review
Rating: 9 out of 10
March 13, 2024
RG
Vetted Review
5 years of experience
- reselling Splashtop Remote Support Plus make me $2500/yr
Efficient easy to use remote access
Rating: 10 out of 10
March 13, 2024
JC
Vetted Review
Verified User
2 years of experience
- Reduced security applications cost and numbers of applications
- Reduced time for remote staff and contractor staff which has reduced cost
- Easy tracking of licenses and solid prediction of cost
Affordable and user friendly
Rating: 10 out of 10
March 12, 2024
Verified User
Vetted Review
Verified User
2 years of experience
- It’s extremely low cost and it has definitely saved us plenty of overtime generating callbacks
Splashtop Review
Rating: 10 out of 10
March 12, 2024
Verified User
Vetted Review
Verified User
2 years of experience
- Splashtop has made a positive impact on my work as a volunteer bookkeeper/treasurer
Splashtop - a valuable tool for our company
Rating: 10 out of 10
March 11, 2024
JM
Vetted Review
Verified User
3 years of experience
- It's a useful tool in our arsenal...I can't put a value on it.
Splashtop is the best remote desktop app available today
Rating: 10 out of 10
March 05, 2024
Verified User
Vetted Review
Verified User
8 years of experience
- I was a long-time LogMeIn user and when they increased their prices 10-fold I was happy to find Splashtop
- Splashtop isn't interested in gouging their customers and they truly want to provide an excellent, affordable remote desktop solution
- The subscription tiers above "Splashtop Business" are rather costly so I'm sticking with legacy "Splashtop Business" for the foreseeable future
Splashtop Remote Access for IT Support organizations
Rating: 10 out of 10
March 05, 2024
AW
Vetted Review
Verified User
3 years of experience
- For an extremely reasonable cost, it allows us to provide remote support with one-time customers, because the number of installs and uses of Splashtop SOS on target workstations is unlimited.
Bar none Splashtop is hands down the best.
Rating: 10 out of 10
March 05, 2024
BS
Vetted Review
Verified User
1 year of experience
- We can invoice and collect payment at the track or our remote locations
- No negatives
Very happy with Splashtop
Rating: 10 out of 10
March 05, 2024
Verified User
Vetted Review
Verified User
3 years of experience
- Facilitates a very secure hybrid workforce model without purchasing extra hardware, allowing for office downsizing.
- The TCO is very reasonable. Management costs are trivial.
I love Splashtop!
Rating: 10 out of 10
March 05, 2024
ES
Vetted Review
Verified User
2 years of experience
- Consistently being able to control, our remote sites is critical, and using Splashtop we know it will work each and every time and will provide a quality connection.
We love Splashtop at my work! Can't do my job without it.
Rating: 10 out of 10
March 05, 2024
Verified User
Vetted Review
Verified User
23 years of experience
- Great value. Much cheaper than other similar software packages