Splashtop is a great RMM.
I use it remotely to access windows PCs. It's better than anything I've used in the past. Its remote support module is also quite robust. …
Splashtop
Top Rated
Splashtop
Starting at $5 per month
View PricingOverview
Recent Reviews
Awards
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Top Rated
2022
Best of
2022
Best of
2022
Best of
2022
Popular Features
View all 12 features- Screen sharing (37)9.494%
- Over-the-Internet remote session (42)9.494%
- File transfer (39)8.787%
- Multi-platform remote control (33)8.181%
Reviewer Pros & Cons
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Pricing
View all pricingBusiness Access
$5.00
Cloud
per month
SOS
$17.00
Cloud
per month
SOS+10
$19.00
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.splashtop.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Features Scorecard
Remote Administration
8.0
80%
Product Details
What is Splashtop?
Splashtop is a remote support software solution for IT, support teams, and help desks that enables users to securely connect on-demand to users’ computers and mobile devices with a simple session code or with unattended anytime access.
There are four packages to choose from – Splashtop Business Access, Splashtop SOS, Splashtop Remote Support, and Splashtop Enterprise.
Splashtop Enterprise features include
- On-demand support access to Windows, Mac, iOS, and Android
- Unattended anytime access to Windows, Mac, and Linux computers in SOS+10 and Unlimited
- Screen sharing for collaboration
- Remotely view iOS screens in real-time
- File transfer
- Remote reboot and reconnect
- Chat
- User management
- Custom branding
- Integration with PSA tools
- Licensed per technician
Splashtop Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Multi-platform remote control
Splashtop Screenshots
Splashtop Video
Splashtop SOS Demo
Splashtop Integrations
- Freshdesk
- Freshservice
- Jira Service Management (Jira Service Desk)
- Bitdefender GravityZone
- Autotask
- Servicenow
- Zendesk
Splashtop Competitors
Splashtop Technical Details
| Deployment Types | On-premise, SaaS |
|---|---|
| Operating Systems | Windows, Linux, Mac, Chrome OS |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English, Spanish, German, Japanese, French, Portuguese, Italian, Chinese (Simplified) |
Frequently Asked Questions
Reviewers rate Remote management of servers & workstations highest, with a score of 9.6.
The most common users of Splashtop are from Small Businesses (1-50 employees) and the Information Technology & Services industry.
Comparisons
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Reviews and Ratings
(552)
Reviews
(1-25 of 355)- Popular Filters
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August 03, 2022
Splashtop is a great RMM.
August 02, 2022
Splashtop is a game changer for remote access and support
Yes
Teamviewer, Logmein, GoToMyPC, and several open source solutions.
July 29, 2022
Easy to use, no second guesses here!
July 28, 2022
Splashtop
Yes
It replaced what consultants were using. Kasea I think
July 22, 2022
Make a splash with Splashtop Remote Support
Yes
We replace GoToAssist and went to Splashtop. GoToAssist did not have all the functions and features we had with Splashtop. It was a much better system and seemed to be easier to manage. Overall Splashtop has many more functions.
July 18, 2022
The Best all around Remote Access Tool
Yes
When LogMeIn jacked their prices from free to 300 USD per year I paid. When the price when up the following year, with no communication on behalf of LogMeIn, to 800 USD per year, I canceled the payment and moved over to Splashtop. I asked them if their pricing would change in the way that LogMeIn changed. Their answer was priceless: "Don't worry. We won't pull a LogMeIn on you!" True to their word, I've been paying them 60 USD per year for many years now.
July 18, 2022
Splashtop FTW!
Yes
We replaced the outdated and feature-lacking MSRA.
July 11, 2022
Glad I found it
Yes
LogMeIn was replaced for performance and costs. Splashtop has replaced the LogMeIn support system, a comparable solution in terms of functionality and the possibility of manned and unattended remote access. LogMeIn was constantly increasing in price, even very important, from year to year. The initial reason for the change was therefore the annual cost.
July 04, 2022
Splashtop - #1 Remote Support Software
Yes
I had previously used LogMeIn. I replaced it because of the cost and the features of Splashtop,
July 01, 2022
Splashtop, the best remote solution
Yes
Splashtop replaced our LogMeIn subscription that we had been using for several years. Indeed, three years ago, LogMeIn's business strategy changed radically, and so did the prices. The system no longer fit our way of working, and the cost became exorbitant. So I looked for a tool with equivalent or even better features and found Splashtop. After a few tests of its functioning, I was largely convinced. It even exceeds my expectations.
June 28, 2022
The best software for multiple screen remote desktop
Yes
Google desktop was replaced because it is tremendously slow. Impossible to work a full day, it is good for mobile but not for desktop. Anydesk was also replaced because it is more expensive.
June 28, 2022
Splashtop - remote connections for SMB and more
Yes
anydesk - did not have android and iOS solutions
Teamviewer - does everything, but very expensive
Remote desktop - Required firewall holes, not secure enough
Teamviewer - does everything, but very expensive
Remote desktop - Required firewall holes, not secure enough
June 27, 2022
Splashtop review
Yes
We have previously used Logmein and Teamviewer, and both have been replaced completely by Splashtop. I found it to work so much better, easier, and more reliably, and it costs much less than either of the others. We saved money and got a much better product! I tell everyone in the business that Splashtop is the best there is.
June 27, 2022
Affordable & High Performing Remote Desktop Software
Yes
Logmein was replaced as that product is overpriced, and the huge year-to-year price increases make them an untrustworthy partner. Splashtop is stable and affordable.
Yes
TeamViewer, I did not like how it started up with my computer and made me acknowledge its existence before I could complete any other tasks. It is now gone! Also, Goto My PC was replaced since Splashtop does everything and more! I can run multiple monitors on multiple monitors if available. I love this. It speeds up the time it takes to accomplish tasks and leaves more free time to do other things!
June 27, 2022
Splashtop Works Like A Dream!
Yes
I had been using Remote Desktop but was running into some issues. Someone suggested Splashtop and it's been a breeze since then.
June 27, 2022
Great for remote employees
June 24, 2022
Thank you for making my life easier!
Not Sure
June 14, 2022
Daily Splashtop User
Yes
It's been a while, so I have forgotten the name of the previous software.
June 14, 2022
Simple, Easy, Fast.
Yes
They had high costs in terms of wages.
Yes
I used to use the UltraVNC help tool, but it was a bother to setup and deploy, required open ports on each support tech's machine, whic was a security risk. Splashtop is more robust security wise as it doe not require open ports.
Yes
Team Viewer is a too expensive remote desktop in Chrome. It worked well but was a bit laborious.