Splashtop

Splashtop

Customer Verified
Top Rated
About TrustRadius Scoring
Score 9.5 out of 100
Top Rated
Splashtop

Overview

Recent Reviews

Great product!

10
May 12, 2022
I use Splashtop in two ways. One is to help troubleshoot my employee's computers. The second is what I use it for most, and that is to …
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It just works, unlike its competition

9
May 10, 2022
Splashtop Remote Support is used by our small IT department to support and remotely access computers across our institution. We use it in …
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Splashtop FTW!

10
April 28, 2022
We use Splashtop to support a growing hybrid (remote and in-person) workforce. The IT departments are the users and managers of Splashtop. …
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A worthwhile investment

10
April 26, 2022
I am an attorney practicing by myself. I utilize Splashtop to access my office system from my home office as well as from my …

Burger King prefers Splashtop

10
April 21, 2022
We use Splashtop's Remote Access capabilities throughout our entire company, from Office, District Managers, IT Department all the …

Satisfied

9
March 29, 2022
For home/ remote use during sick time, evenings & weekends. We have 3 people that use it within our company. The owner, our graphic …
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Splashtop Remote Desktop Solution

10
March 25, 2022
Splashtop Enterprise is intuitive and the best product I have used so far! I've used many other remote desktop applications and they are …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022

Popular Features

View all 12 features

Screen sharing (37)

9.4
94%

Over-the-Internet remote session (42)

9.4
94%

File transfer (39)

8.7
87%

Multi-platform remote control (33)

8.1
81%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Business Access

$5.00

Cloud
per month

SOS

$17.00

Cloud
per month

SOS+10

$19.00

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.splashtop.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Remote Administration

8.1
81%

Product Details

What is Splashtop?

Splashtop is a remote support software solution for IT, support teams, and help desks that enables users to securely connect on-demand to users’ computers and mobile devices with a simple session code or with unattended anytime access.

There are four packages to choose from – Splashtop Business Access, Splashtop SOS, Splashtop Remote Support, and Splashtop Enterprise.

Splashtop Enterprise features include

- On-demand support access to Windows, Mac, iOS, and Android

- Unattended anytime access to Windows, Mac, and Linux computers in SOS+10 and Unlimited

- Screen sharing for collaboration

- Remotely view iOS screens in real-time

- File transfer

- Remote reboot and reconnect

- Chat

- User management

- Custom branding

- Integration with PSA tools

- Licensed per technician

Splashtop Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Multi-platform remote control

Splashtop Screenshots

Customer downloads and runs the SOS app and gives the one-time access code to the technicianTechnician enters the code to access the customer's computer to live view and control their screen

Splashtop Video

Splashtop SOS Demo

Splashtop Integrations

Splashtop Competitors

Splashtop Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac, Chrome OS
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, German, Japanese, French, Portuguese, Italian, Chinese (Simplified)

Comparisons

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Frequently Asked Questions

What is Splashtop's best feature?

Reviewers rate Remote management of servers & workstations highest, with a score of 9.6.

Who uses Splashtop?

The most common users of Splashtop are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Reviews

(1-15 of 15)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
Compared to other tools, I have found Splashtop to be a product that I do not have to worry about once it is installed. More often than not, remote support tools are mission-critical in emergencies and unlike others, Splashtop has not let me down in emergencies. It's easy to use, and I can use it from whatever device I have in hand when there is an emergency.
Rick Camp | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It has a clean and simple interface. Extremely easy and fast to start a remote session with a PC or Mac. It is mostly intuitive if you are used to working with PCs. The remote sessions for phones are more complicated and take longer to set up. I don't use them very often though.
Score 10 out of 10
Vetted Review
Verified User
Review Source
It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way.