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Splashtop

Splashtop

Overview

What is Splashtop?

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases.…

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Learn from top reviewers

Great remote support tool.

Rating: 10 out of 10
April 30, 2025
IncentivizedVetted ReviewVerified User
Splashtop gives us reliable and easy access to remote into any machine we have multiple sites without having to mess with building VPNs and being able to see what the user is ...
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Edwin Harrison
C-Level Executive - Information Technology
CTO
CareFirst Medical Management
Splashtop2 years of experience

Splashtop Consulting Review

Rating: 8 out of 10
April 29, 2025
IncentivizedVetted ReviewVerified User
I used Sphlashtop as an end user. I am a consultant for a non-profit and handle some of their budgeting and accounting functions. Splashtop allows me to login into my clients ...
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J Rio Fultz
Consultant - Information Technology
CEO
RIO3 Consulting
Splashtop2 years of experience

Muskoka Information Radio.

Rating: 10 out of 10
April 17, 2025
IncentivizedVetted ReviewVerified User
I am an owner-operator of a small radio station in Bracebridge, Ontario. I live 4 hours away from the station and work remotely on a daily basis. Splashtop is essential to the...
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Tim Hern
Program Manager - Other
CEO and President- Muskoka Information Radio Inc.
CIIG 98.3 FM
Splashtop4 years of experience

Remote access management software

Rating: 5 out of 10
April 17, 2025
IncentivizedVetted ReviewVerified User
We use it for remote management for all of our systems needing to be monitored with unattended access. We have Splashtop integrated with Datto. We have moved from TeamViewer t...
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Tony Higgins
Consultant - Information Technology
System operations
DP Wagner
Splashtop14 years of experience

Splashtop saved me when I was stuck out of the country.

Rating: 10 out of 10
April 8, 2025
IncentivizedVetted ReviewVerified User
I have about 500 clients that use my software (POS) across the USA. I do support for the software by remotely connecting (Splashtop SOS) to the Clients PC and do training, mai...
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Tom Fitzgerald
Executive - Information Technology
CIO
POS International, Inc
Splashtop1 year of experience
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How Splashtop Differs From Its Competitors

Splashtop Security

This does a fabulous job security wise and security is highly important to us as we are a medical industry support and have to be sure we are conforming to HIPAA compliance and not having any access available that others can get into we’ve never had a issue with anybody who is unauthorized even …
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Onboarding with Splashtop

Splashed up was extremely easy to deploy, and we have not had to redeploy anywhere. It stays in place and functions when needed. Most users are unaware of its existence unless we need to provide support. It would be nice to have a ghost mode that allows a person to connect without notifying the …
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Splashtop Security

The platform works very well in general in regards to remote access in a secure manner. I like the file transfer functionality from machine to machine. Overall, I believe that Splashtop is a secure platform that uses multiple security features to keep clients data secure and compliant across …
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Onboarding with Splashtop

As an end user, the onboarding experience was pretty straight forward. I was able to select the appropriate operating system, download the client on my machine, and was up and running in minutes. I have also used Splashtop as an admin for a client. Both user experience was clear and concise.
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Splashtop Security

It is very secure, and it meets my needs perfectly at a reasonable cost. Other similar services were at least twice the price and offered features that I had no need for. I have just signed on with two factor verification and that is an extra step of security. Great ideas.
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Onboarding with Splashtop

It took less than 15 minutes to install on the remote computer. Our techs have made updates, and they have been seamless. Also very little downtime, which is important for a radio station. We were up and running the same day. It does require a reboot of the streamer once every few weeks.
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Splashtop Security

Product is really good, and we have little to no problems with it. Splashtop seems to be both the right price, right license structure, and the SOS unlimited seems like it would hit right on the money with devices and features. Great tool for remote management software for all our systems.
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Onboarding with Splashtop

The implementation process went pretty smooth. It works for our needs, simple and has the features we need. For essentially IT work and tasks it works well and seems to be real time responses. I wouldn't recommend for engineers to use for remoting into their system though. User friendly, even with …
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Splashtop Security

I used to use the UltraVNC help tool, but it was a bother to setup and deploy, required open ports on each support tech's machine, whic was a security risk. Splashtop is more robust security wise as it doe not require open ports.
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Onboarding with Splashtop

It was very easy to set up the management console on our machines and get the first client machines registered and accessible. We recently needed to roll out both the console and runner app to other machines, and that actually went faster than I expected and without any problems. I do think it was …
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Splashtop Security

We’ve never had a problem with security breaches or any vulnerabilities using this product every single day. We appreciate the efforts Splashtop takes to make our computers secure since we are dealing with patient confidentiality. The installation process was simple yet secure. We feel confident …
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Onboarding with Splashtop

We were able to get access to our computers immediately. The program was easy to install. The dashboard is simple to understand. The banner shows you when a computer has logged on, but doesn’t stay up front to get in the way of the screen. The dashboard gives you an icon letting you know when …
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Splashtop Security

I do not feel qualified to address the security features of Splashtop. I trust that they are staying on top of it. So far, I'm glad that I don't have to jump through too many hoops to get on or add a new remote computer.
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Splashtop Security

I think it meets and exceeds my needs in terms of providing a safe and secure connection between me and my clients. The device verification and 2FA are industry standard methods of practice, so I'm confident that the connection is secure, and this also makes my clients (particularly business …
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Splashtop Security

Security is honestly not my forte, so as far as I know, it's great! I never have any weird issues or question if the connection is secure. I had to setup the access to my boss's computer one time and ever since it works seamlessly with no issues.
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Onboarding with Splashtop

As mentioned in my previous comment, we had to do the initial setup and ever since everything has been quick and seamless to use. It's been a couple years, but it probably only took 5, maybe 10 minutes at most for us to both download the software we needed, authenticate, and then once I was in …
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Splashtop Security

The reason i chose Splashtop was for the security. I had been using Remote Desktop and one of my clients got hacked (via the RD interface). I feel confident in the Splashtop security and love that there are several layers that can be implemented to allow even greater security and peace of mind.
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Onboarding with Splashtop

The download and installation of this product is very easy. Once the account is setup, you can easily add/remove sites via the online portal. I would rank Spashtop in my top 10 apps that are easy to install/manage/update.
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Splashtop Security

Splashtop provides a strong and reliable remote access solution with robust security features such as device verification, two-factor authentication, and AES 256-bit encryption. These safeguards ensure secure connections, protect against unauthorized access, and maintain data confidentiality. Its …
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Onboarding with Splashtop

We were able to staff up and running very quickly and effectively. The platform offered simple way for deployment and installation. Even if all endpoints weren't installed, the SOS feature helped for the as needed assistance.
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Splashtop Security

Splashtop security is more than ample, requiring multiple levels of login to the account itself, plus additional password to the endpoint, if required.
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Splashtop Security

Splashtop's security features are well in alignment with industry best practices, and I have no complaints about this. I trust them much more than... other remote access software vendors which I will not name here.
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Onboarding with Splashtop

It was extremely easy to set up and configure Splashtop for my users, despite having never done this before. I installed Splashtop Business on their laptops, Splashtop Streamer on their desktop PCs, and provisioned them the correct access in the admin center, and just like that, they were able to …
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Onboarding with Splashtop

The solution was easy to implement and the software was an easy to download. Setting up the technicians was quick and training was only about 30 minutes for everyone to get up to speed and for me to answer questions.
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Splashtop Security

I do not have any hesitation in stating that Splashtop is using the best security platform possible or they would be out of business very quickly. I appreciate two-factor authentication in most circumstances. Splashtop meets or exceeds my current needs for remote access to my companies computers …
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Onboarding with Splashtop

I was up and running in very little time. As I said in a previous comment, time was of the utmost essence due to the Covid-19 shutdown and we needed access to computers from our homes. This made working possible and keeping the companies doors open. We had not used a remote service prior to …
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Splashtop Security

I find Splashtop security is understandable and allows fairly easy use from my perspective. I don't use 2-factor verification anywhere I don't have to. The ability to remotely boot a computer and reconnect automatically saves a lot of time in my configuring of remote computers. I don't get too …
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Onboarding with Splashtop

I had previously used log me in and another remote desktop program. I was familiar with the terms and the method to get access to what I wanted. Again, my onboarding was self-driven without any support. The topics and FAQ selection seem to cover everything I have ever needed to set up. There are …
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Splashtop Security

Splashtop completely satisfies our requirements for remote access with tight security, and provides scalability. We are completely satisfied and confident we only have authorized users accessing our network resources. We frequently shut down servers and PC’s for a variety of reasons and Splashtop …
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Onboarding with Splashtop

Splashtop on boarding was excellent and the efficiency of the support staff was perfect, Splashtop’s on boarding process should be a standard that all software providers should adopt as a high level process.
Onboarding was a real pleasant surprise and Splashtop staff were excellent with knowledge …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

View all pricing

Splashtop Remote Access Pro

$8.25

Cloud
per month per user, billed annually

Splashtop Remote Access Performance

$13.00

Cloud
per month per user, billed annually

Splashtop Autonomous Endpoint Management(AEM) Add-on

$259.00

Cloud
per year per concurrent technician, billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.splashtop.com/pricing?utm_s…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $99 per year per user
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Product Demos

Splashtop Autonomous Endpoint Management: Product Demo

YouTube

Splashtop for Remote Support: Product Demo

YouTube

Splashtop for Remote Access: Product Demo

YouTube
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

7.8
Avg 8.0
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Product Details

What is Splashtop?

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant.

Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get access to files and applications, while enabling IT administrators to centrally deploy and control permissions, supporting efficiency and security.

Splashtop Remote Support is a solution for helpdesk and IT teams combining remote support, endpoint management and security. It offers multi-platform attended and unattended access, troubleshooting tools and automated endpoint management capabilities.

Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads. With real-time OS and third-party software patching, cross-platform support, dashboards, inventory reporting and quick remediation tools, AEM can be used by IT teams to stay secure, compliant, and efficient.

Splashtop Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Remote Active Directory® management
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Annotations
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

Splashtop Screenshots

Screenshot of Splashtop Streamer: Used to connect to and remote into computers. Splashtop Business App: Used to connect from and remotely access other computers.Screenshot of Splashtop SOS - Accessed with a 9-digit session code, it can be customized with a brand, logo and text.Screenshot of a view of computer sessions.Screenshot of where users can transfer files and folders from local and remote computers during a session.Screenshot of Splashtop Remote Support Enterprise : On-demand support with service desk capabilities.Screenshot of a dashboard - This offers key insights on endpoint status, security metrics, and scheduled tasks.Screenshot of 1-to-many actions: Used to instantly execute or schedule tasks to multiple endpoints simultaneously.

Splashtop Videos

Splashtop Remote Access for individuals and small teams.
Splashtop Remote Support for IT teams
Splashtop Enterprise (Remote access and remote support)

Splashtop Integrations

Splashtop Competitors

Splashtop Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, Chrome OS
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, German, Japanese, French, Portuguese, Italian, Chinese (Traditional), Chinese (Simplified), Korean

Splashtop Downloadables

Frequently Asked Questions

Splashtop starts at $99.

TeamViewer, BeyondTrust Remote Support, and LogMeIn Resolve are common alternatives for Splashtop.

Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 9.3.

The most common users of Splashtop are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 490)

Great remote support tool.

Rating: 10 out of 10
Incentivized
April 30, 2025
EH
Edwin Harrison
CTO
CareFirst Medical Management (Hospital & Health Care, 201-500 employees)
Vetted Review
Verified User
Splashtop
2 years of experience
View profile
Pros
  • Remote support for users at all sires.
  • The ability to transfer files without interrupting the users.
  • The ability to provide remote support without needing a VPN is especially useful for those working from home.
Cons
  • Adding a remote powershell.
  • Multiple monitor display.
  • File transfer between to different splashtop connected machines.

Splashtop Consulting Review

Rating: 8 out of 10
Incentivized
April 29, 2025
JR
J Rio Fultz
CEO
RIO3 Consulting (Non-profit Organization Management, 1-10 employees)
Vetted Review
Verified User
Splashtop
2 years of experience
View profile
Pros
  • typically a seemless browser like login to the remote computer
  • The error ticketing system works well
  • Quick access to systems with low latency is my general experience
Cons
  • Splashtop had a functionality issue with a Mac OS upgrade recently that prevented remote access for about two weeks. I had to request tickets directly and they had known about the impending issue without a collaborative solution between them and Apple.
  • Better Beta testing for version upgrades is always needed. Software is constantly changing so these types of platforms need to be at the forefront of resolving interoperability issues with Mac, Windows, Linux, etc.
  • The tech support for the issue I experience could have been more proactive. I was providing my client's IT provider and Splashtop with updates on the bug issue, where it should have been the other way around.

Muskoka Information Radio.

Rating: 10 out of 10
Incentivized
April 17, 2025
TH
Tim Hern
CEO and President- Muskoka Information Radio Inc.
CIIG 98.3 FM (Broadcast Media, 1-10 employees)
Vetted Review
Verified User
Splashtop
4 years of experience
View profile
Pros
  • Ease of use for even those with a non tech background.
  • Takes up little space, and most of all very little memory.
  • Quick response on resolving any issues (we can't be down).
Cons
  • Ease of file transfers. It sometimes does not work for me.
  • Ability to customise features.

Remote access management software

Rating: 5 out of 10
Incentivized
April 17, 2025
TH
Tony Higgins
System operations
DP Wagner (Logistics & Supply Chain, 11-50 employees)
Vetted Review
Verified User
Splashtop
14 years of experience
Pros
  • Performance is good able to stream many things at once.
  • Android remote access works pretty well and the view only apple version is pretty good too .
  • Up time is good and they have been adding a lot of features recently.
Cons
  • Improvement to included AR with the license.
  • Improve performance with tools like photoshop and AutoCAD.
  • Time it takes to reconnect to a workstation after disconnecting.

Splashtop saved me when I was stuck out of the country.

Rating: 10 out of 10
Incentivized
April 08, 2025
TF
Tom Fitzgerald
CIO
POS International, Inc (Computer Software, 1-10 employees)
Vetted Review
Verified User
Splashtop
1 year of experience
View profile
Pros
  • Great Remote support (SOS)
  • Secure unattended access tool, I don't worry about open RDP ports
  • Ability to customize the sos client tool.
Cons
  • The SOS client customization is a little backward, I think, because it asks the customer if they trust me, the guy who customized the tool. My client knows and trusts me, they never heard of Splashtop, so the question confuses them.
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