Overview
What is Splashtop?
Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases.…
Remote PC management made simple
Splashtop Recommendation
Easy to Use and Great Results!
Consultant review
Use Splashtop to easily deploy, scale and manage remote access/support.
Splashtop
Perfectly reliable.
Splashtop Rocks!
Great product! Even Better Value!
Splashtop review
Efficient easy to use remote access
Affordable and user friendly
Splashtop Review
Splashtop - a valuable tool for our company
How Splashtop Differs From Its Competitors
Splashtop Security
Splashtop Security
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Splashtop Security
Splashtop Security
Onboarding with Splashtop
I was able to get a free trial and that was wonderful so I could compare it to other apps (like Teamviewer).
Splashtop Security
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Splashtop Security
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Splashtop Security
Onboarding with Splashtop
Onboarding was a real pleasant surprise and Splashtop staff were excellent with knowledge …
Splashtop Security
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Splashtop Security
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Splashtop Security
Splashtop provides more than sufficient security options to provide us with comfort that the solutions is well protected.
Onboarding with Splashtop
Splashtop Security
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Onboarding with Splashtop
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Screen sharing (37)9.393%
- Over-the-Internet remote session (42)9.393%
- File transfer (39)9.090%
- Multi-platform remote control (33)8.787%
Reviewer Pros & Cons
Pricing
Splashtop Business Access Solo
$5.00
Splashtop Business Access Pro
$8.25
Splashtop Business Access Performance
$13.00
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Remote Administration
Remote administration software is used to control a computer from a remote location.
- 9.3Screen sharing(37) Ratings
Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.
- 9File transfer(39) Ratings
Securely exchange files with remote computer without having to use email or FTP.
- 7.9Instant message(30) Ratings
Ability for administrator to communicate via instant message with remote user.
- 3Access to sleeping/powered-off computers(13) Ratings
Remote access and troubleshooting of out-of-band computers.
- 9.3Over-the-Internet remote session(42) Ratings
Establish secure remote connection with computers outside the network firewall.
- 7.7Initiate remote control from mobile(26) Ratings
Mobile application for remote controlling computers from mobile device (iOS, Android)
- 9Remote management of servers & workstations(7) Ratings
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
- 7.1Centralized management dashboard(32) Ratings
Dashboard to facilitate management of users, permissions, licenses etc.
- 7.2Session record(19) Ratings
Ability to record session for training purposes.
- 9Annotations(2) Ratings
Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.
- 6Monitoring and Alerts(5) Ratings
Monitor CPU usage, memory utilization to proactively address issues. Receive alerts indicating attention needed.
- 8.7Multi-platform remote control(33) Ratings
Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Splashtop?
Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally manage users remote access.
Key features include: File transfer, remote print, access from any device, remote reboot and wake, multi-to-multi monitor viewing.
Splashtop SOS is a remote support software solution for IT, support teams, and help desks. Securely connect on-demand to your users’ computers and mobile devices with a simple session code or with unattended anytime access.
Key features include: Integration with PSA, custom branding, file transfer, share my desktop, chat, user management.
Splashtop Remote Support is a remote support solution for IT and MSPs, designed to allow users to provide clients with remote access and remotely support clients’ computers.
Key features include: Flexible monthly subscription plans, unlimited technicians, unlimited concurrent sessions, unattended support.
Splashtop Enterprise is a solution that enables organizations to allow employees' to remotely access their workstations, and provide their IT teams a solution to remotely support employees when they need it the most.
Key features include: Grouping capabilities and granular permissions, centralized management console, anytime/unattended support to computers, helpdesk support to employees, integrate on-demand remote access with ticketing and PSA systems.
Splashtop Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Multi-platform remote control
Splashtop Screenshots
Splashtop Videos
Splashtop Integrations
Splashtop Competitors
Splashtop Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Linux, Mac, Chrome OS |
Mobile Application | Apple iOS, Android |
Supported Countries | Global |
Supported Languages | English, Spanish, German, Japanese, French, Portuguese, Italian, Chinese (Simplified) |
Splashtop Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(678)Attribute Ratings
- 10Likelihood to Renew34 ratings
- 9.4Availability5 ratings
- 9.5Performance5 ratings
- 9.6Usability24 ratings
- 8.7Support Rating430 ratings
- 9.5Implementation Rating15 ratings
- 5Configurability2 ratings
- 9.5Product Scalability5 ratings
- 10Ease of integration2 ratings
- 5.8Vendor pre-sale3 ratings
- 9.8Vendor post-sale3 ratings
- 10Professional Services2 ratings
- 9.1Contract Terms and Pricing Model1 rating
Reviews
(1-5 of 5)Perfect for remote teams!
- Fast connection.
- Doesn't lag
- Easy set up.
- I haven't had any issues using it. It's pretty straight forward. You just click "connect and" that's it.
- I don't know.
- Storage
- Remote access
- It's easier to use than the previous one we were using.
- Not sure.
- Ease of Use
- Implemented in-house
- Nothing. Was super easy to use from the start.
- No Training
- Connecting remotely to another computer.
- None
- Box.com
- digital pigeon
- Goodle drive
- File import/export
Splashtop rocks our boat
- Splashtop Enterprise is easy for the customer to connect.
- Splashtop Enterprise requires a minimum of bandwidth, when in use.
- Splashtop Enterprise is well-priced compared to competing products.
- Setting the privacy and security preferences on a Mac is a bit clunky, but with Apple security requirements there may not be a way to avoid this.
- Splashtop Enterprise enhances our image as a professional and efficient support team.
- Splashtop Enterprise makes our support work more efficient.
- Our use of Splashtop Enterprise results in more knowledgeable customers.
- A customer is not able to sign into his/her account
- A customer's method of payment is not appearing or not being accepted
- A customer is unclear on how to perform functions in his/her account
- Bringing Splashtop into our company brought an added and improved level of customer support and care to our customer relationships
- Splashtop offers the opportunity to provide computer assistance to employees working remotely
- Ease of Use
- Other
Affordable & High Performing Remote Desktop Software
- Remote desktop usage
- File transfer
- Monitoring current usage of remote PC prior to log-in via unattended access
- Decrease lag when connections are slower
- Reduce costs associated with multiple software licenses by sharing PCs
- Satisfy employees who prefer remote work
- Reduce tech support costs and time
- Remote login to use software on the computers
- Local login to use software on the computers without switching desks
- Remote login to support users and troubleshoot technical problems
- Local login from other computers to avoid switching desks
- Local login from other computers to save the costs of additional software licenses
- None that I can think of
- Price
- Product Features
- Implemented in-house
- None
- No Training
- Logging in to computers
- Installing the software
- Nothing
- None that were noticeable
- None. Everything works well.
- It's easy for remote customers to install the software
- It's reliable
- After restarting remote systems it's easy to reconnect
- Maybe make it easier to rename saved computer connections?
- When new devices are added to the list it would be easier if there was a 'date added' field.
- It's helped me support some customers that are on a limited budget. My costs are less and I can pass that on.
- Tech support
- N/A
- N/K
- Price
- Implemented in-house
- None
- no training
- There are not many 'handshakes' to do between customers and support
- Renaming computers
- Finding newly added PCs
Splashtop SOS just works!
- Low cost.
- Secure.
- Easy to use.
- None.
- Screen sharing
- 100%10.0
- File transfer
- 80%8.0
- Instant message
- 80%8.0
- Over-the-Internet remote session
- 100%10.0
- Initiate remote control from mobile
- 100%10.0
- Centralized management dashboard
- 70%7.0
- Multi-platform remote control
- 90%9.0
- We reduced our remote support software cost substantially.
- We are able to provide better remote support to our end-users.
- SOTI MobiControl, SOTI Assist and TeamViewer
- Remote support
- Android support
- ease of use
- remote support for android devices
- Continue remote support for android devices
- Price
- Product Usability
- Implemented in-house
- We needed to enable the "screen capture" via the MDM for the Android tablets.
- no training
- ease of use for remote clients
- easy to access client as technician
- none
- Android
- no
- AppExchange or similar marketplace
- n/a
- n/a