Splashtop is a great RMM.
I use it remotely to access windows PCs. It's better than anything I've used in the past. Its remote support module is also quite robust. …
Splashtop
Top Rated
Splashtop
Starting at $5 per month
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Awards
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Top Rated
2022
Best of
2022
Best of
2022
Best of
2022
Popular Features
View all 12 features- Screen sharing (37)9.494%
- Over-the-Internet remote session (42)9.494%
- File transfer (39)8.787%
- Multi-platform remote control (33)8.181%
Reviewer Pros & Cons
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Pricing
View all pricingBusiness Access
$5.00
Cloud
per month
SOS
$17.00
Cloud
per month
SOS+10
$19.00
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.splashtop.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Product Demos
Splashtop SOS Demo
12:18
Features Scorecard
Remote Administration
8.0
80%
Product Details
What is Splashtop?
Splashtop is a remote support software solution for IT, support teams, and help desks that enables users to securely connect on-demand to users’ computers and mobile devices with a simple session code or with unattended anytime access.
There are four packages to choose from – Splashtop Business Access, Splashtop SOS, Splashtop Remote Support, and Splashtop Enterprise.
Splashtop Enterprise features include
- On-demand support access to Windows, Mac, iOS, and Android
- Unattended anytime access to Windows, Mac, and Linux computers in SOS+10 and Unlimited
- Screen sharing for collaboration
- Remotely view iOS screens in real-time
- File transfer
- Remote reboot and reconnect
- Chat
- User management
- Custom branding
- Integration with PSA tools
- Licensed per technician
Splashtop Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Multi-platform remote control
Splashtop Screenshots
Splashtop Video
Splashtop SOS Demo
Splashtop Integrations
- Freshdesk
- Freshservice
- Jira Service Management (Jira Service Desk)
- Bitdefender GravityZone
- Autotask
- Servicenow
- Zendesk
Splashtop Competitors
Splashtop Technical Details
| Deployment Types | On-premise, SaaS |
|---|---|
| Operating Systems | Windows, Linux, Mac, Chrome OS |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English, Spanish, German, Japanese, French, Portuguese, Italian, Chinese (Simplified) |
Frequently Asked Questions
Reviewers rate Remote management of servers & workstations highest, with a score of 9.5.
The most common users of Splashtop are from Small Businesses (1-50 employees) and the Information Technology & Services industry.
Comparisons
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Reviews and Ratings
(552)
Reviews
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August 03, 2022
Splashtop is a great RMM.
I don't use high-security features since my devices are physically secure. However, I do use 2FA for logins, and I haven't seen an incident where a device was compromised.
August 02, 2022
Splashtop is a game changer for remote access and support
Very secure, especially with 2FA. Quick and painless process for end users to create their accounts and sign into Splashtop, so they're usually up and running within 15 minutes of placing an order for a license.
July 29, 2022
Easy to use, no second guesses here!
They offer two-factor authentication via the authenticator of your choice. They also go a long way to ensure each device is set up properly (via MAC address) to ensure account security.
July 28, 2022
Splashtop
We use it integrated with Atera. It looks secure to me.
July 22, 2022
Make a splash with Splashtop Remote Support
All connections are protected with TLS and 256-bit AES encryption. Splashtop also comes with top security features including device authentication and two-factor authentication.
July 18, 2022
The Best all around Remote Access Tool
They have multiple options available. Auto launch for complete unattended access, sound settings for the privacy of the user, options to require Windows Login or a special security code that the user can define. You can set a user's computer to always ask for permission before allowing a remote session even when there is a password. There are options to lock the computer at the end of a session, black the screen while in session, and lock the keyboard and mouse while in session. It's very versatile.
July 18, 2022
Splashtop FTW!
Security is paramount in our organization. Splashtop has 256 AES encryption as well as 2FA. Those were big selling points to the CIO.
July 11, 2022
Glad I found it
It's pretty secure using customized packages, and the friendly customizable caption helps build confidence for the end-user.
I think Splashtop uses secure and state-of-the-art protocols primarily for accessing the administration panel. Each new access from new unknown stations or with new accounts is communicated via email, with a link inside to click to authorize access. The connection to client PCs also takes place in secure mode, with single-use SOS codes and the possibility of authentication with user and password. Access to unattended workstations with user and password or additional security code
July 04, 2022
Splashtop - #1 Remote Support Software
See previous comments.
July 01, 2022
Splashtop, the best remote solution
It is working with HTTPS, so it's secured. Two-factor authentification is very secure with the second authentication on the mobile application. Very easy to use, it is not restrictive compared to other sites that send a code by SMS that you have to enter on the website to be able to connect, for example.
June 28, 2022
The best software for multiple screen remote desktop
I am not a security expert. I had no security issues to report.
June 28, 2022
Splashtop - remote connections for SMB and more
Excellent solution - have not found any problems with it
June 27, 2022
Splashtop review
Helps a lot.
I think Splashtop is by far the best product of its type on the market. It has good security and reliability, and it very easily allows me to remotely access the computers that I need to so I can resolve the users' issues. Great product! I will never use any other remote support tool as long as I have Splashtop.
June 27, 2022
Affordable & High Performing Remote Desktop Software
Splashtop offers all of the security needed, including the security settings in the apps, two-factor authentication, etc.
Security is top-notch! I have not had any issues at all.
June 27, 2022
Splashtop Works Like A Dream!
Splashtop meets my needs by providing secure remote access. The security features are fine and I have not had any issues with breaches of security.
June 27, 2022
Great for remote employees
I am not qualified to answer this question.
June 24, 2022
Thank you for making my life easier!
I am very comfortable with the security of the software. I also like that I am able to work remotely and "block" my screens so that someone in the store is not able to view the confidential data displayed on my monitors when working remotely.
I don't notive any verification or two factor issues. I prefer to not have that. I prefer to log in and go.
June 14, 2022
Daily Splashtop User
I cannot really answer this question. I mainly transfer files between locations.
June 14, 2022
Simple, Easy, Fast.
In my opinion, security is the most important point in the Splashtop application. You cannot protect your system, which you open to the outside world, with just a password. For this reason, the best method is to use two-factor authentication. Each time a connection is established, additional processing is required, but this is important. Also, doing this from a different platform increases the security one more level. Nothing about privacy.
I used to use the UltraVNC help tool, but it was a bother to setup and deploy, required open ports on each support tech's machine, whic was a security risk. Splashtop is more robust security wise as it doe not require open ports.
It absolutely meets my needs, although I do not use 2-factor authentication.