Splashtop

Splashtop

Customer Verified
Top Rated
About TrustRadius Scoring
Score 9.3 out of 100
Top Rated
Splashtop

Overview

Recent Reviews

Splashtop is a great RMM.

10 out of 10
August 03, 2022
I use it remotely to access windows PCs. It's better than anything I've used in the past. Its remote support module is also quite robust. …
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Splashtop FTW!

9 out of 10
July 18, 2022
We use Splashtop to support a growing hybrid (remote and in-person) workforce. The IT departments are the users and managers of Splashtop. …
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Glad I found it

10 out of 10
July 11, 2022
We use it mainly in IT and production departments. Apart from the most obvious use cases for IT, Splashtop allowed us to configure user's …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 12 features
  • Screen sharing (37)
    9.4
    94%
  • Over-the-Internet remote session (42)
    9.4
    94%
  • File transfer (39)
    8.7
    87%
  • Multi-platform remote control (33)
    8.1
    81%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Business Access

$5.00

Cloud
per month

SOS

$17.00

Cloud
per month

SOS+10

$19.00

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.splashtop.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Remote Administration

8.0
80%

Product Details

What is Splashtop?

Splashtop is a remote support software solution for IT, support teams, and help desks that enables users to securely connect on-demand to users’ computers and mobile devices with a simple session code or with unattended anytime access.

There are four packages to choose from – Splashtop Business Access, Splashtop SOS, Splashtop Remote Support, and Splashtop Enterprise.

Splashtop Enterprise features include

- On-demand support access to Windows, Mac, iOS, and Android

- Unattended anytime access to Windows, Mac, and Linux computers in SOS+10 and Unlimited

- Screen sharing for collaboration

- Remotely view iOS screens in real-time

- File transfer

- Remote reboot and reconnect

- Chat

- User management

- Custom branding

- Integration with PSA tools

- Licensed per technician

Splashtop Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Multi-platform remote control

Splashtop Screenshots

Screenshot of Customer downloads and runs the SOS app and gives the one-time access code to the technicianScreenshot of Technician enters the code to access the customer's computer to live view and control their screen

Splashtop Video

Splashtop SOS Demo

Splashtop Integrations

Splashtop Competitors

Splashtop Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac, Chrome OS
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, German, Japanese, French, Portuguese, Italian, Chinese (Simplified)

Frequently Asked Questions

Rescue, GoToAssist, and TeamViewer are common alternatives for Splashtop.

Reviewers rate Remote management of servers & workstations highest, with a score of 9.6.

The most common users of Splashtop are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Comparisons

View all alternatives

Reviews

(1-25 of 353)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
The onboarding was a quick and easy process. All we needed was the online console set up and branded for the college. Once this was set Splashtop give access to create custom installs and we deployed the software to all of the campus machines with a deployment solution. Once that was complete I added the technicians to the Splashtop console and set their permissions. I think it took less than a week to be fully deployed and functional.
Ezra Shapiro | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It takes about 2 minutes to install the Splashtop streamer on a machine. Since the installation is specific to an account using a distribution package with pre-set settings that I set, there's no further setup other than installing the package. Very easy for the end user to install.
July 18, 2022

Splashtop FTW!

Score 9 out of 10
Vetted Review
Verified User
Review Source
The solution was easy to implement and the software was an easy to download. Setting up the technicians was quick and training was only about 30 minutes for everyone to get up to speed and for me to answer questions.
July 11, 2022

Glad I found it

Score 10 out of 10
Vetted Review
Verified User
Review Source
Given its multiuser centrally managed nature, deployment was very easy and quick. We (as most IT people in the first half of 2020) were in a hurry, we decided to give Splashtop a try, and everything went smoothly. The same afternoon we were already using it and deploying remote users. Actually, we were surprised by the easier registration and configuration process.
Alex Gorga | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Very fast, few minutes. Splashtop subscription made in a few minutes, automatic renewal, profile and system activation practically at no time, all accurate and punctual. Support is also very fast and responsive. The first access requires an email verification, which arrives immediately, everything takes not even one minute. Acceptable connection times to individual PCs, except in case of poor network connection.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It was very fast. We have just installed Remote Business on technician computers and Remote support on others. The longest thing was to configure the deployment installation because we are working behind a proxy. The interface is very intuitive and allows you to use it fully and quickly. The possibility of connecting to several screens of the PC remotely is great. You can even have as many windows as the remote PC has screens. It is a huge time saver to navigate from one screen to another.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I had Splashtop up and running after maybe 15 mins. It was so easy to set up and use, and the purchase experience was very good also. I don't remember any issues with getting it running, and managing it afterward has been so easy. It's simple, fast, and reliable. What else could you ask for?
Score 10 out of 10
Vetted Review
Verified User
Review Source
Onboarding with Splashtop was quick and easy. It did not take anyone to assist. I just followed the online directions, and boom, you are connected! My brother had a different issue where he was trying to connect five computers at once - once he stopped - read the instructions, and step by step, did one at a time- easy!