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Splashtop

Splashtop

Overview

What is Splashtop?

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases.…

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Recent Reviews

Great tool

9 out of 10
April 24, 2024
Splashtop allow me to connect my ipad or my vision pro with my work desktop to extend the monitor and at the same time I can log in and …
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Splashtop Recommendation

10 out of 10
April 09, 2024
Our business needed a seamless, fast and safe platform for employees to use for accessing office network computers, business files and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 12 features
  • Screen sharing (37)
    9.3
    93%
  • Over-the-Internet remote session (42)
    9.3
    93%
  • File transfer (39)
    9.0
    90%
  • Multi-platform remote control (33)
    8.7
    87%

Reviewer Pros & Cons

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Pricing

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Splashtop Business Access Solo

$5.00

Cloud
per month per user, billed annually

Splashtop Business Access Pro

$8.25

Cloud
per month per user, billed annually

Splashtop Business Access Performance

$13.00

Cloud
per month per user, billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.splashtop.com/pricing?utm_s…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

7.8
Avg 8.2
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Product Details

What is Splashtop?

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant.


Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally manage users remote access.
Key features include: File transfer, remote print, access from any device, remote reboot and wake, multi-to-multi monitor viewing.


Splashtop SOS is a remote support software solution for IT, support teams, and help desks. Securely connect on-demand to your users’ computers and mobile devices with a simple session code or with unattended anytime access.
Key features include: Integration with PSA, custom branding, file transfer, share my desktop, chat, user management.


Splashtop Remote Support
is a remote support solution for IT and MSPs, designed to allow users to provide clients with remote access and remotely support clients’ computers.
Key features include: Flexible monthly subscription plans, unlimited technicians, unlimited concurrent sessions, unattended support.


Splashtop Enterprise
is a solution that enables organizations to allow employees' to remotely access their workstations, and provide their IT teams a solution to remotely support employees when they need it the most.
Key features include: Grouping capabilities and granular permissions, centralized management console, anytime/unattended support to computers, helpdesk support to employees, integrate on-demand remote access with ticketing and PSA systems.

Splashtop Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Multi-platform remote control

Splashtop Screenshots

Screenshot of Splashtop Business Access - The solution enables users to connect with remote computersScreenshot of Splashtop Business Access - Managers can assign role-based access and define permissionsScreenshot of Splashtop SOS - Access with a 9-digit session codeScreenshot of Splashtop SOS - View current sessionsScreenshot of Splashtop Remote Support - Files can be transferred between local and remote computersScreenshot of Splashtop Remote Support -  Administrators can control remote capabilities

Splashtop Videos

Splashtop Business Access for individuals and small teams (Remote access)
Splashtop SOS for IT teams (Remote support)
Splashtop Enterprise for large organizations (Remote access and remote support)
Splashtop Remote Support for MSPs (Remote support)

Splashtop Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, Chrome OS
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, German, Japanese, French, Portuguese, Italian, Chinese (Simplified)

Frequently Asked Questions

LogMeIn Rescue by GoTo, GoTo Resolve, and TeamViewer are common alternatives for Splashtop.

Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 9.3.

The most common users of Splashtop are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(683)

Attribute Ratings

Reviews

(1-25 of 431)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
I was up and running in very little time. As I said in a previous comment, time was of the utmost essence due to the Covid-19 shutdown and we needed access to computers from our homes. This made working possible and keeping the companies doors open. We had not used a remote service prior to Splashtop and as soon as I learned what I needed to do, everything else was simple
Score 10 out of 10
Vetted Review
Verified User
This process was very simple, we trialed Splashtop in an unattended environment, connecting from home to a machine in the office. We also trialed the Splashtop SOS feature where remote support was done on desktop machines and also mobile phone, was very happy with the process and features available with both products.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Splashtop on boarding was excellent and the efficiency of the support staff was perfect, Splashtop’s on boarding process should be a standard that all software providers should adopt as a high level process.
Onboarding was a real pleasant surprise and Splashtop staff were excellent with knowledge and follow up and availability.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Onboarding was totally straightforward. Getting user data entered into the dashboard was clear and easy. Deploying the required components to remote staff was, again, clear and easy. We did a test deploy with 5 users that took less than an hour to set up. Once purchased, it was probably another hour to get the remaining staff set up.
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