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Overview

What is Splunk Enterprise?

Splunk is software for searching, monitoring, and analyzing machine-generated big data, via a web-style interface. It captures, indexes and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.

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Recent Reviews

Splunk enterprise stable solution

7 out of 10
January 05, 2024
Splunk Enterprise is used in the company by the IT department. Mainly to monitor security events on process-relevant systems where the …
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TrustRadius Insights

Valuable Log Gathering and Summarization: Users have expressed positive opinions about Splunk's ability to gather and summarize log …
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Great if you have the money

7 out of 10
October 24, 2023
We use Splunk Enterprise as a SIEM and a separate pool to use for medical record auditing. The SIEM catalogues information from multiple …
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Real-time smart meters

9 out of 10
August 17, 2021
Incentivized
Splunk is being using to track the status of electric utility smart meters which record customer energy usage. Smart meters send power …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Custom dashboards and workspaces (54)
    8.5
    85%
  • Centralized event and log data collection (53)
    6.5
    65%
  • Event and log normalization/management (53)
    6.0
    60%
  • Correlation (52)
    6.0
    60%

Reviewer Pros & Cons

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Pricing

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What is Splunk Enterprise?

Splunk is software for searching, monitoring, and analyzing machine-generated big data, via a web-style interface. It captures, indexes and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Blumira?

Blumira’s cloud SIEM platform offers both automated threat detection and response, enabling organizations of any size to more defend against cybersecurity threats in near real-time. It's goal is to ease the burden of alert fatigue, complexity of log management and lack of IT visibility.

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Product Demos

Splunk Incident Review Demo

YouTube

Splunk Threat Intelligence Demo

YouTube

Splunk Enterprise Security | Splunk Enterprise Installation | Splunk Training | Edureka

YouTube
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Features

Security Information and Event Management (SIEM)

Security Information and Event Management is a category of security software that allows security analysts to look at a more comprehensive view of security logs and events than would be possible by looking at the log files of individual, point security tools

7.4
Avg 7.8
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Product Details

What is Splunk Enterprise?

Splunk Enterprise enables users to find out what is happening in a business and take meaningful action. It automates the collection, indexing and alerting of machine data that's critical to operations, so that users can uncover the actionable insights from data — no matter the source or format. Leverage artificial intelligence and machine learning for predictive and proactive business decisions.

Splunk Enterprise Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Splunk is software for searching, monitoring, and analyzing machine-generated big data, via a web-style interface. It captures, indexes and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.

SolarWinds Loggly and LogRhythm NextGen SIEM Platform are common alternatives for Splunk Enterprise.

Reviewers rate Incident indexing/searching highest, with a score of 8.9.

The most common users of Splunk Enterprise are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(455)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Valuable Log Gathering and Summarization: Users have expressed positive opinions about Splunk's ability to gather and summarize log messages from multiple sources. Many reviewers find this feature valuable, as it allows them to easily access and analyze log data in a centralized location without the need for manual aggregation.

Simplicity and Advanced Search Capabilities: Splunk's reporting functionality is highly regarded by users for its simplicity and advanced search capabilities. Several reviewers appreciate how easy it is to use Splunk's reporting features, while also being able to perform complex searches that provide detailed insights into their data.

Effective Web Traffic Catching and Dashboards: The effectiveness of Splunk in catching web traffic and providing helpful dashboards is another aspect praised by users. Many reviewers highlight how Splunk's web monitoring capabilities enable them to track website activity effectively, while the intuitive dashboards allow for quick visualization and analysis of important metrics.

Confusing User Interface: Some users have reported that the user interface in Splunk can be perplexing, leading to difficulties in quickly performing tasks and navigating the software.

Limited Integration with Excel: Users have expressed their desire for improved integration between Splunk and Excel when it comes to creating reports and dashboards. They feel that better connectivity and seamless data transfer would enhance their workflow.

Steep Learning Curve: Several users have mentioned the complexity of Splunk's architecture, requiring a dedicated team of engineers to effectively manage and optimize its performance. This steep learning curve can pose challenges for new users who may need additional time and resources to fully grasp the intricacies of the platform.

Based on user reviews, the following recommendations emerged for using Splunk:

  • Ensure the correct subscription: Users emphasized the importance of having the correct subscription for Splunk to avoid login issues and fully utilize its features. They recommend careful planning of the deployment and learning as much as possible before implementing a large installation.

  • Thoroughly investigate anomalies: While Splunk's great dashboards for troubleshooting are praised, users advise against relying solely on system alerts generated by Splunk. They suggest continuing to investigate any anomalies and carefully setting up sources and background data in Splunk.

  • Utilize Splunk's log analysis capabilities: Many users recommend Splunk as a valuable tool for log analysis and improving the quality of current processes. They find it helpful for debugging integration issues and consider it suitable for large-scale applications/systems. Users appreciate its ability to connect to individual boxes and view multiple logs simultaneously.

It should be noted that some users suggest that there may be better and cheaper alternatives for small to medium-sized businesses, while others propose improvements to the search result UI and pricing structure to attract more users in the industry.

Attribute Ratings

Reviews

(1-17 of 17)
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April 14, 2020

Splunk leads the pack

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Support is good and responsive. Even sometimes not the best answers are given from support, they will follow up for questions or issues after. We just lack time to implement all suggested solutions and may not be able to update Splunk version fast enough due to processes that we need to carry.
Fraser Clark | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If going through a reseller, their support can be very good and I have experienced this.
However, when dealing directly with Splunk for support it can be quite challenging. The support is okay, but has a lot of room for improvement. Sometimes tickets just get no response for weeks with multiple chases. It's very hard to speak to a member of the team that would actually work on your ticket, it's always just frontline who then just send it to the correct team.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support from the Splunk team has been great. They could answer most of our questions with a relatively acceptable time. However, there is a forum that we extensively been utilizing to find answers and some hints. There have been quite successful and great events that Splunk has been organizing, which benefit our team to learn continuously.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Splunk Enterprise's customer support is amazing. They will go above and beyond even for the smallest issue. Outside of customer support, Splunk Enterprise also has a very active community that will answer more specific questions for unofficial Splunk Enterprise applications. We once ran into an issue with an application plugin and out the answer was provided by a community member.
Johanes Siregar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Splunk Light support is limited to free Community Support and access to basic supports. The Base Support Program only covers online case submission and status. There is no 24/7 direct or phone access to advance global support team. Moreover, It does not provide any Service Level Agreement (SLA) on response and resolution time. However, for a non-mission critical or time-sensitive usage which requires high availability service the Base Support is already sufficient.
ShuYun Du | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is a great tool that does an excellent job. However, the only downside of Splunk is that the learning curve is not very flat. It requires the user to investigate some time to train a beginner becomes an expert. Also, working on the Splunk Web GUI is very different from working on Splunk infrastructure. Even if the Splunk environment is well designed, you will still need someone to constantly watching the performance of the Splunk instance. Other than this, everything works very well.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It helped us and is still helping to deploy new modules, installing and configuring new databases without worrying about a huge bottleneck or lack of understanding, and monitoring the post-deploy impacts. This has been our main tool across the University IT sectors to utilize all of its monitoring options, and sharing those alerts with end-users as needed.
November 20, 2019

Splunk: The log expert

Kuntal Das | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Splunk support team is very helpful and active when it comes to asking questions or raising issues. It is very rare that we had to contact them as the software is flawless. However, the support we received when a problem happened due to the version update, they reached out to us instantly and recommended steps to fix that.
January 12, 2015

Review of Splunk

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support from Splunk to our company is extremely good . Our team developed many dash boards , reports and alerts in Splunk which saved so many hours of our development time and made us very very efficient . We are extremely happy with current functionality provided by Splunk and have no complaints at all . I would definitely recommend it to everyone .
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