Splunk Enterprise

Overview

Recent Reviews

Real-time smart meters

9
August 17, 2021
Splunk is being using to track the status of electric utility smart meters which record customer energy usage. Smart meters send power …
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Great for almost anything

9
July 19, 2021
We use this across our different departments for security, app performance monitoring, host monitoring, data intelligence, correlation, …
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Splunk leads the pack

9
April 14, 2020
Splunk is our one stop shop for all log data. We send logs from everything from servers, routers, firewalls, switches, sans and …
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Splunk Enterprise review

7
March 06, 2020
Currently our bank has different departments with their own Splunk infrastructure. We are currently building a larger infrastructure to …
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Won't you take me to Splunkytown

9
February 29, 2020
We're using Splunk Enterprise to assist us with IT Operations and IT Security. We came to look at Splunk because when I entered the …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2019

Popular Features

View all 13 features

Custom dashboards and workspaces (100)

9.8
98%

Correlation (49)

9.8
98%

Event and log normalization/management (98)

9.6
96%

Centralized event and log data collection (50)

9.4
94%

Reviewer Pros & Cons

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Pricing

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What is Splunk Enterprise?

Splunk is software for searching, monitoring, and analyzing machine-generated big data, via a web-style interface. It captures, indexes and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

Security Information and Event Management (SIEM)

9.0
90%

Product Details

What is Splunk Enterprise?

Splunk Enterprise enables users to find out what is happening in a business and take meaningful action. It automates the collection, indexing and alerting of machine data that's critical to operations, so that users can uncover the actionable insights from data — no matter the source or format. Leverage artificial intelligence and machine learning for predictive and proactive business decisions.

Splunk Enterprise Integrations

Splunk Enterprise Competitors

Splunk Enterprise Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Splunk Enterprise?

Splunk is software for searching, monitoring, and analyzing machine-generated big data, via a web-style interface. It captures, indexes and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.

What is Splunk Enterprise's best feature?

Reviewers rate Correlation and Custom dashboards and workspaces highest, with a score of 9.8.

Who uses Splunk Enterprise?

The most common users of Splunk Enterprise are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews

(1-17 of 17)
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April 14, 2020

Splunk leads the pack

Score 9 out of 10
Vetted Review
Verified User
Review Source
Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Support is good and responsive. Even sometimes not the best answers are given from support, they will follow up for questions or issues after. We just lack time to implement all suggested solutions and may not be able to update Splunk version fast enough due to processes that we need to carry.
Fraser Clark | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
If going through a reseller, their support can be very good and I have experienced this.
However, when dealing directly with Splunk for support it can be quite challenging. The support is okay, but has a lot of room for improvement. Sometimes tickets just get no response for weeks with multiple chases. It's very hard to speak to a member of the team that would actually work on your ticket, it's always just frontline who then just send it to the correct team.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Support from the Splunk team has been great. They could answer most of our questions with a relatively acceptable time. However, there is a forum that we extensively been utilizing to find answers and some hints. There have been quite successful and great events that Splunk has been organizing, which benefit our team to learn continuously.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Splunk Enterprise's customer support is amazing. They will go above and beyond even for the smallest issue. Outside of customer support, Splunk Enterprise also has a very active community that will answer more specific questions for unofficial Splunk Enterprise applications. We once ran into an issue with an application plugin and out the answer was provided by a community member.
Johanes Siregar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Splunk Light support is limited to free Community Support and access to basic supports. The Base Support Program only covers online case submission and status. There is no 24/7 direct or phone access to advance global support team. Moreover, It does not provide any Service Level Agreement (SLA) on response and resolution time. However, for a non-mission critical or time-sensitive usage which requires high availability service the Base Support is already sufficient.
ShuYun Du | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is a great tool that does an excellent job. However, the only downside of Splunk is that the learning curve is not very flat. It requires the user to investigate some time to train a beginner becomes an expert. Also, working on the Splunk Web GUI is very different from working on Splunk infrastructure. Even if the Splunk environment is well designed, you will still need someone to constantly watching the performance of the Splunk instance. Other than this, everything works very well.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It helped us and is still helping to deploy new modules, installing and configuring new databases without worrying about a huge bottleneck or lack of understanding, and monitoring the post-deploy impacts. This has been our main tool across the University IT sectors to utilize all of its monitoring options, and sharing those alerts with end-users as needed.
November 20, 2019

Splunk: The log expert

Kuntal Das | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The Splunk support team is very helpful and active when it comes to asking questions or raising issues. It is very rare that we had to contact them as the software is flawless. However, the support we received when a problem happened due to the version update, they reached out to us instantly and recommended steps to fix that.
January 12, 2015

Review of Splunk

Score 10 out of 10
Vetted Review
Verified User
Review Source
Support from Splunk to our company is extremely good . Our team developed many dash boards , reports and alerts in Splunk which saved so many hours of our development time and made us very very efficient . We are extremely happy with current functionality provided by Splunk and have no complaints at all . I would definitely recommend it to everyone .