Splunk ITSI for customer confidence
We use Splunk IT Service Intelligence to monitor services and do trend predictions. We use it to review the performance in collections of …
Splunk IT Service Intelligence (ITSI)
Splunk IT Service Intelligence (ITSI)
Overview
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Pricing
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What is Splunk IT Service Intelligence (ITSI)?
Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.splunk.com/en_us/software/p…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
What is Amazon CloudWatch?
Amazon CloudWatch is a native AWS monitoring tool for AWS programs. It provides data collection and resource monitoring capabilities.
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Product Details
What is Splunk IT Service Intelligence (ITSI)?
ITSI is a premium analytics solution that correlates and applies machine learning to all data for real-time, predictive performance monitoring and one fully integrated IT management solution; this enables teams to prevent incidents before they happen and detect, respond and resolve incidents all from one place.
Splunk IT Service Intelligence (ITSI) Features
- Supported: Dashboards to monitor service health and KPIs in real-time
- Supported: Intelligent alerting and automated event clustering
- Supported: Predictive analytics to prevent incidents 30 minutes in advance
Splunk IT Service Intelligence (ITSI) Integrations
Splunk IT Service Intelligence (ITSI) Competitors
Splunk IT Service Intelligence (ITSI) Technical Details
| Deployment Types | On-premise, SaaS |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
| Supported Countries | Global |
Comparisons
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Frequently Asked Questions
What is Splunk IT Service Intelligence (ITSI)?
Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.
What are Splunk IT Service Intelligence (ITSI)'s top competitors?
Dynatrace, Datadog, and Sumo Logic are common alternatives for Splunk IT Service Intelligence (ITSI).
What is Splunk IT Service Intelligence (ITSI)'s best feature?
Reviewers rate Support Rating highest, with a score of 8.7.
Who uses Splunk IT Service Intelligence (ITSI)?
The most common users of Splunk IT Service Intelligence (ITSI) are from Enterprises (1,001+ employees) and the Information Technology & Services industry.
Reviews and Ratings
(43)
Reviews
(1-23 of 23)- Popular Filters
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June 20, 2022
Splunk ITSI for customer confidence
- Customer confidence in new software deployments
- projection of hardware needs due to changes in the environment
June 20, 2022
A very quick implementation and quick returns
- We are aiming reduced outages and speedy recovery from major incidents.
- In long run we hope to save from tool decommissioning.
- It should also help to reduce labour burn off from major incidents
June 20, 2022
Splunk IT Service Intelligence Review
- Reduce toil
- Reduced alerts/noise
- Ability to make the business impact
June 20, 2022
Base User who inspires to be a Power User
- Splunk helped speed up finding the cause of an outage.
- Sped up getting vendors involved to quickly figure out issues.
- Drilled down in data to see our team was not the issue.
- Quicker discovery and resulting remediation
- Millions in saved revenue
June 16, 2022
Used the product
- Reduced outages
- Faster recovery time
June 15, 2022
ITSI Valuable asset of Splunk
- IT performance data
- labor savings through greater efficiency
- reduced outages
June 15, 2022
ITSI provides the value in IT monitoring
- Reduce downtime
- Greater efficiency
- Reduced noise
June 15, 2022
My review for you
- Reduced outages
- Better response time
- Less labor
April 05, 2022
Splunk ITSI in Practice
- Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
- Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
- Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
April 05, 2022
Making our Customer IT Experiences Next-Gen via ITSI
- Effective & super quick contributor to Problem Management.
- Predictive alerts have been helping Operations team to quickly identify issues & address them before they can impact the business.
- Improvement in CSAT.
March 09, 2022
Splunk ITSI review
- Scalability and multi vendor support provides long term use of this product.
- Time saving.
- Wide array of services for IT.
September 12, 2021
Event and Log Analytics Beast
- Proactive monitoring in the system.
- Alerts correlation, deduplication.
- Some predictiveness.
September 11, 2021
A Real AI-ML Enabled Platform
- Quick identification of the issue by correlation.
- Reducing MTTR by implementing correlation.
- Administration and maintenance efforts has been increased drastically.
August 31, 2021
AIOps for MicroServices Application
- Reduce cost of the operations of the software suite.
- Aid in investigation of complex transactions.
- Increased speed of troubleshooting on production.
August 31, 2021
Splunk ITSI - Best tool for Business Agility
- Overall improvement in business process agility.
- Improvement in compliance and risk management for critical applications.
August 30, 2021
All your performance metrics in one place
- Having the data in easily readable formats helps pinpoint when changes cause issues.
March 26, 2021
Great addition to your organization!
- Assisted in root-cause analysis
- Check performance degradation across various business services
March 20, 2021
ITSI Enables Rapid Incident Resolution at Scale
- ITSI has helped to deploy AIOPS at scale
- ITSI helps to reduce noise by group alerts based on topology
- ITSI helps reduce the time it takes to identify root cause
March 18, 2021
Enterprise ITSI at Scale. The Thoughts of a Team Lead.
- We've saved quite a bit from legacy monitoring tools like Tivoli/Omnibus from a pure cost perspective
- We have greatly reduced manual work efforts by building and leveraging self healing integrations for automation tools like Ansible and Bigfix
December 19, 2020
ITSI converts your underutilized Splunk data into powerful KPIs and visibility, once you master its complexities
- ITSI enabled the rollout of KPIs to improve both the breadth and depth of coverage to ultimately reduce MTTR by detecting issues faster and their root cause.
- Moving from "eyes on glass" monitoring of dashboards to 100% automated alerting allowed a reduction in the number of operators required per shift.
- Simplifying the role of an operations staff member from constant analysis of dashboard data to simply receiving an alert for triage reduced the amount of training required for new staff.
August 02, 2020
Splunk ITSI FTW
- Eliminated >$500,000 in other software licensing.
- Expected to be able to sunset additional point solution tools in favor of using ITSI.
- Outage triage time is already being reduced, even while still instrumenting the product.
February 23, 2020
Splunk IT Service Intelligence review
- Single pane of glass view
- Reduce the false alert numbers