Splunk IT Service Intelligence (ITSI) Reviews

3 Ratings
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Score 8.3 out of 100

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Mike McGrail | TrustRadius Reviewer
August 01, 2020


Score 9 out of 10
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During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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Splunk IT Service Intelligence (ITSI) Scorecard Summary

About Splunk IT Service Intelligence (ITSI)

Splunk IT Service Intelligence (ITSI) is designed to enable teams to prevent incidents before they impact customers. ITSI is a monitoring and event management solution that correlates and applies machine learning to all metric, log and trace data for end-to-end service monitoring, predictive alerting and streamlined incident resolution.

Splunk IT Service Intelligence (ITSI) Features

Has featureEasy-to-build dashboards to monitor service health and KPIs in real-time
Has featureIntelligent alerting and automated event clustering
Has featurePredictive analytics to prevent incidents 30 minutes in advance

Splunk IT Service Intelligence (ITSI) Integrations

Splunk IT Service Intelligence (ITSI) Competitors

Splunk IT Service Intelligence (ITSI) Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Splunk IT Service Intelligence (ITSI) Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

Splunk IT Service Intelligence (ITSI) Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No
Supported Countries:Global