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Spoonfed

Spoonfed

Overview

What is Spoonfed?

British company Spoonfed (formerly Aptus) offers their flagship catering software to medium-sized catering companies and restaurant chains as a comprehensive time management solution for events and catering services.

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Recent Reviews

TrustRadius Insights

Spoonfed has proven to be a valuable tool for businesses in the catering industry, offering a range of use cases that have helped …
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Spoonfed

6 out of 10
June 15, 2021
Incentivized
Spoonfed is the catering software we use for our business. We are multi unit bakery and cafes with catering options offered out of all …
Continue reading
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Pricing

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What is Spoonfed?

British company Spoonfed (formerly Aptus) offers their flagship catering software to medium-sized catering companies and restaurant chains as a comprehensive time management solution for events and catering services.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Spoonfed?

Spoonfed is designed to make drop-off catering businesses work better, while making the business owner's life easier.

By automating processes and the transfer of information, Spoonfed is designed to help users exceed customers' expectations, and give more time to focus on growing the business.

With modules covering customer online ordering, back office order management, production lists, delivery planning, invoicing, menu creation, reporting and e-marketing, Spoonfed provides features to make drop-off catering simple and efficient.

Spoonfed Features

  • Supported: Online Ordering
  • Supported: Production Planning
  • Supported: Delivery Scheduling
  • Supported: System Integration (payment processing, accounting, invoicing, marketing and delivery systems)
  • Supported: Manage multiple sites
  • Supported: Cloud Calendar
  • Supported: Live Reporting
  • Supported: Group Ordering

Spoonfed Screenshots

Screenshot of Menu information in Online OrderScreenshot of

Spoonfed Video

Introduction of Multi-Site

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Spoonfed Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUSA, UK, Canada, France, Belgium, Netherlands
Supported LanguagesEnglish, French, Dutch
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Comparisons

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Reviews and Ratings

(1)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Spoonfed has proven to be a valuable tool for businesses in the catering industry, offering a range of use cases that have helped streamline operations and increase sales. Customers have found that using Spoonfed allows them to take control of their own orders, reducing the risk of mistakes or miscommunication between caterers and clients. This has led to a more efficient ordering process and improved customer satisfaction.

The software's user-friendly interface and easy setup process have made it simple for businesses to get started on Spoonfed. Users have praised the software for its ability to automate processes that were previously done manually, saving them time and reducing human error. From taking enquiries to delivering the food, Spoonfed has helped businesses organize their entire catering process, providing a comprehensive solution.

One of the key benefits of using Spoonfed is the reduction in management reporting time. With the software's intuitive dashboard, businesses can quickly access key figures and track targets, allowing for better decision-making and resource allocation. The professional invoices and configurable production sheets generated by Spoonfed have also received positive feedback from users.

While some users initially found Spoonfed slightly cold and unintuitive for clients to use, this was often attributed to the menu setup rather than the software itself. However, overall, Spoonfed has been praised as a must-have tool for businesses in the catering industry, providing a cost-effective solution with low setup fees compared to other vendors.

The convenience of online ordering has been highly appreciated by both customers and staff, allowing for seamless transactions and improving the overall customer experience. Furthermore, Spoonfed's web interface integrates well with existing systems and offers a visually appealing design.

Spoonfed's commitment to continuous improvement is evident through its regular updates based on feedback from clients. The software is receptive to user suggestions and actively works towards enhancing its features and functionality.

In conclusion, Spoonfed has emerged as an essential software for businesses in the catering industry. It simplifies the ordering process, reduces management reporting time, and automates key tasks, leading to improved efficiency and customer satisfaction. With its user-friendly interface, cost-effectiveness, and commitment to continuous improvement, Spoonfed has become a trusted partner for businesses looking to streamline their operations and capture more sales.

Reviews

(1-1 of 1)
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June 15, 2021

Spoonfed

Tanya Li | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Spoonfed is the catering software we use for our business. We are multi unit bakery and cafes with catering options offered out of all locations.
  • Ability to have robust and changing menu options.
  • Authorizing payments and payment links sent via email.
  • Customer profiles.
  • Ability to save credit card numbers for repeat guests.
  • Guests can place orders themselves.
  • It's based out of England - so users in the USA sometimes run into unfamiliar verbiage or set up because of this, plus support team is in England.
  • Customer database set up isn't set up intuitively.
  • Glitches in functionality - sometimes is down/not working.
Spoonfed is well suited for smaller catering teams, it offers the ability to have a large changing menu and for guests to place orders themselves. If you are doing catering business with repeat customers it's quite useful [as] you can repeat orders and save all of the guest's info in the database. I would not recommend it if it does not integrate into your point of sale as you will need to have an entirely different system for payments and sales because of this.
  • Customer database for companies and individuals.
  • Payment links sent over email.
  • Robust menu setup.
  • Not always intuitive for users in USA.
  • If you are able to set up the guests placing orders themselves, big ROI and ability to have a leaner catering team.
  • Calendar feature allows you to see orders at multi units / enterprise level.
  • Production sheets allow for commissary to track production for needs across multi units.
This is the only catering software that we have used. We were doing all of this in house beforehand.
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