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Spryker Cloud Commerce OS

Spryker Cloud Commerce OS

Overview

What is Spryker Cloud Commerce OS?

Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such…

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Recent Reviews

TrustRadius Insights

Spryker Cloud Commerce OS has been widely used across various industries and organizations, solving a range of complex business …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 19 features
  • Custom functionality (60)
    8.4
    84%
  • Product catalog & listings (60)
    8.1
    81%
  • Product variations (63)
    7.5
    75%
  • Product management (60)
    7.1
    71%

Reviewer Pros & Cons

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Pricing

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What is Spryker Cloud Commerce OS?

Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

What is Wix?

Wix is a hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

7.5
Avg 7.7

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

8.4
Avg 7.6

Online Payment System

Features related to processing online payment for eCommerce purchases.

8.2
Avg 8.4

eCommerce Marketing

Features related to marketing for eCommerce websites

7.3
Avg 7.6

eCommerce Business Management

Features related to business management and administration of eCommerce operations

8.2
Avg 7.9
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Product Details

What is Spryker Cloud Commerce OS?

Spryker Cloud Commerce OS is a platform-as-a-service (PaaS) solution with an API-based architecture, presented as a solution for both developers and business users worldwide. Spryker boasts customers across industries including fashion, automotive, healthcare, retail, consumer goods, and home improvement, and with international brands like TOYOTA, HILTI, mytheresa, Aldi, TomTailor, and Souceability. Founded in 2014, Spryker is a Berlin, Germany, based company, with office locations in Hamburg, Ukraine, and a remote workforce.

Spryker Cloud Commerce OS Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Visual customization
  • Supported: CMS
  • Supported: Customer service tools

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: Single-click checkout
  • Supported: eCommerce security
  • Supported: B2B features

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Multi-site management
  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Accounting
  • Supported: Shipping
  • Supported: Custom functionality

Spryker Cloud Commerce OS Screenshots

Screenshot of Out-of-the-box B2B Demo ShopScreenshot of Out-of-the-box B2C Demo ShopScreenshot of Any Device, Front-End, Touchpoint for current or future Commerce

Spryker Cloud Commerce OS Videos

Spryker Cloud Commerce OS Competitors

Spryker Cloud Commerce OS Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Supported Countriesglobal
Supported LanguagesEnglish, German

Frequently Asked Questions

Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as TOYOTA, HILTI, and TomTailor. The Spryker Cloud Commerce OS NOW version has been specifically developed for manufacturers and brands who want to reach customers directly online.

OroCommerce, commercetools, and SAP Commerce Cloud are common alternatives for Spryker Cloud Commerce OS.

Reviewers rate Abandoned cart recovery and Order processing highest, with a score of 8.7.

The most common users of Spryker Cloud Commerce OS are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(89)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Spryker Cloud Commerce OS has been widely used across various industries and organizations, solving a range of complex business challenges. Users have leveraged the software to improve problem-solving, enhance project quality, and achieve faster time-to-market delivery. Its deep integration with back-end systems like SAP ERP and Salesforce has provided users with numerous business capabilities for a quick start. With Spryker, users have been able to support complex transactional models and specialized product and pricing models prevalent in B2B commerce cases. The software has also been utilized as a technological platform by global webshops, allowing for quick implementation of the latest features and offering an excellent user experience.

Customers have customized Spryker to meet their specific needs and seamlessly integrate it with existing services like ERP, Asset Management, Marketing, and Payment Solutions. The software's flexibility has allowed users to adapt it to their unique processes, solving complex business and integration problems along the way. Spryker has been successfully implemented in various scenarios and requirements, including marketplaces, B2B procurement platforms, and service platforms. Its scalability and flexible PHP-based architecture have made it capable of addressing complex challenges that other technologies couldn't handle.

Additionally, Spryker Cloud Commerce OS provides enterprise-level eCommerce solutions for ambitious projects, ensuring a short time to market and optimized ROI and TCO. It serves as a comprehensive sales website, product management page, and delivery system, effectively addressing the main problems faced by eCommerce sites. By implementing Spryker, companies have been able to develop and migrate e-commerce websites with ease while benefiting from all the necessary features for running an online shop efficiently.

eCommerce agencies have found Spryker useful for digitalizing complex business models that require scalability, customization, and quick time to market. It has served as a central commerce system and API layer for the distribution of sales-relevant data. The modular structure and separation of backend and frontend interfaces have enabled high performance and agile project execution, making Spryker a preferred choice for developing B2B and B2C e-commerce solutions.

Overall, Spryker Cloud Commerce OS has proven to be a valuable tool for organizations across industries. Its versatility, flexibility, and ability to solve complex challenges have made it an attractive solution for digital transformation initiatives, new business developments, and the creation of exceptional online shopping experiences.

Reliability: Several users have praised the Spryker Cloud Commerce OS for its reliability. They have found that the software consistently performs well, without experiencing any major downtime or technical issues.

Scalability: Many reviewers have highlighted the scalability of Spryker Cloud Commerce OS. They appreciate that the software can handle high traffic volumes and accommodate their growing business needs without compromising performance or stability.

Flexibility: Users have expressed satisfaction with the flexibility offered by Spryker Cloud Commerce OS. They mention that the software allows them to customize and adapt their online store according to their specific requirements, providing them with a solution that is tailored to their unique business model.

Complexity and Learning Curve: Several reviewers have mentioned that Spryker Cloud Commerce OS is not suitable for smaller companies or those with limited resources due to its complexity and steep learning curve. They feel that the software requires a high level of knowledge and expertise, making it challenging for inexperienced developers to implement successfully.

Documentation and Support: Some users have expressed concerns about the documentation and support provided by Spryker. They have found that the documentation can be outdated at times, which makes it difficult for new developers to get started with the platform. Additionally, they feel that there is a need for better documentation, support for best practices, and more comprehensive examples to aid in understanding third-party integrations.

Stability and Performance: Reviewers have noted that there is room for improvement in terms of stability and performance within Spryker's core code. They mention that some functionalities are still buggy and require bug fixing. This has led to maintenance challenges and higher time-to-market for businesses using the software.

Attribute Ratings

Reviews

(1-25 of 69)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Very strong and performant search functionality for customers
  • very good performance in terms of latency
  • modual approach with 800 functionalities
  • Would like to see the last login date of users in the backend as not all users buy, some just checking availability due to their role in the company. This would help us to better judge on the usage.
  • Spryker has problems when trying to handle more than 300 item lines in one order. In our case that's a problem because we have customers actually ordering that many items at one time. Hope for a fix soon.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Flexibility to configure each store individually in every detail.
  • Modularity. Features can be easily be extended or adjusted.
  • Middleware component connects different ERP systems to our backend.
  • Upgradeability. Each ne release must be covered with with a migration document, but its missing most of the times.
  • Best practices and developer education is lacking of documentation and support.
  • The vendor platform lacks of test and documentation.
Score 9 out of 10
Vetted Review
Verified User
  • [A] lot of suitable standard modules
  • Strong, sens[ible] data structures
  • Scalability
  • Multistore functionality is not completely thought through
  • Multi-tenancy is not completely thought through
  • Products and attributes per store
Florian Möller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Spryker Cloud Commerce OS is performant, especially if you have millions of products and transactions.
  • The software architecture of Spryker Cloud Commerce OS is modular and adaptable.
  • Spryker Cloud Commerce OS offers many features out of the box.
  • Getting started with Spryker Cloud Commerce OS for new developers is not trivial.
Matteo Ender | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Supports the business case of our clients by providing out-of-the-box solutions as well as the necessary framework for growth and scalability.
  • Offers first class service during the projects and is a strong partner for customer success.
  • Is a strong partner for our company by providing excellent sales support as well as training for our development unit.
  • Deployment pipelines (PAAS) service.
  • More Content Management Features.
Torsten Wolff | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Quick initialization of projects.
  • Close collaboration upfront & during projects.
  • Wide range of business model applications.
  • Adaptability of Spryker standard frontends.
  • CI/CD for PaaS solution.
  • Easiness of 3rd party integrations.
Tim Schestag | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Very flexible system.
  • Very customizable.
  • Very scalable.
  • Very good B2C Feature Set and especially very good B2B Feature Set.
  • Is not the best fit for smaller companies.
  • Because of its complexity and flexibility it requires a certain knowledge level to implement it.
Score 8 out of 10
Vetted Review
Verified User
  • Flexible eCommerce framework.
  • Fast time to market possible.
  • Deep understanding of the market.
  • Good network for partners.
  • Initial high investment.
  • Complexity need expert skills.
  • Implementation partner qualification.
Magdalena Kim Novak | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Combination of Headless and API makes Spryker a good fit for different frontends, especially cool for more innovative digital business cases.
  • Great Partner Management and assets to support our consulting and sales process.
  • Continuous improvement of capabilities and OOTB features.
  • Needs a rather big initial time investment to learn the software by developers but a steep learning curve makes up for it.
  • Sometimes hard to position outside of Germany, brand awareness of Spryker outside Germany could be bigger.
October 08, 2021

Spryker excels in b2b

Score 7 out of 10
Vetted Review
Verified User
  • Enterprise feature set for sophisticated use cases.
  • Architecture with scalability in mind.
  • Great understanding of market needs.
  • Missing standard features known in e-commerce.
  • Considerable onboarding effort.
  • Documentation not always crystal clear.
Score 10 out of 10
Vetted Review
Reseller
  • Modular architecture with numerous extensions
  • Open, scalable technical basis
  • Clear separation of backend, frontend and APIs
  • Very fast TTM
  • No high investments over a longer period of time, thus ROI is achieved faster
  • That there is also a license model for smaller companies
Thomas Kafurke | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • High individualization possibilities via configuration and easy, component/module based customization
  • Mature B2B feature set / packaged business capabilities
  • Strong community and fast response time on issues
  • Cloud features and operational support
  • Monitoring of cloud operation
  • Long term supported releases
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Brings a large bouquet of out-of-the-box functionality
  • Modularity for an easier selection of required functionality
  • Fast time to market
  • Easy accessibility by pre-defined APIs to work with available data objects
  • Documentation is sometimes outdated
  • Some functionality is still a bit buggy
  • Room for improvement on API coverage for some data objects
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