Spryker Cloud Commerce OS

Spryker Cloud Commerce OS

Score 6.8 out of 10
Spryker Cloud Commerce OS

Overview

What is Spryker Cloud Commerce OS?

Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such...
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Recent Reviews

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 19 features
  • Custom functionality (60)
    8.2
    82%
  • Product catalog & listings (60)
    7.6
    76%
  • Product variations (63)
    7.6
    76%
  • Product management (60)
    6.7
    67%

Reviewer Pros & Cons

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Jose Maria Valera Reales | TrustRadius Reviewer
Jose Maria Valera Reales
Tech Lead & Expert Software Development
Lautsprecher Teufel GmbH (Consumer Electronics, 201-500 employees)
Verified User
Administrator in Information Technology
Retail Company, 5001-10,000 employees

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Pricing

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Spryker Cloud Commerce OS

Spryker Cloud Commerce OS

N/A
Unavailable

What is Spryker Cloud Commerce OS?

Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

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What is Wix?

Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

Squarespace

Squarespace

$12
per month
What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

7Avg 7.8

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

7.7Avg 7.7

Online Payment System

Features related to processing online payment for eCommerce purchases.

7.8Avg 8.6

eCommerce Marketing

Features related to marketing for eCommerce websites

6.9Avg 7.6

eCommerce Business Management

Features related to business management and administration of eCommerce operations

7.6Avg 7.8
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Product Details

What is Spryker Cloud Commerce OS?

Spryker Cloud Commerce OS is a platform-as-a-service (PaaS) solution with an API-based architecture, presented as a solution for both developers and business users worldwide. Spryker boasts customers across industries including fashion, automotive, healthcare, retail, consumer goods, and home improvement, and with international brands like TOYOTA, HILTI, mytheresa, Aldi, TomTailor, and Souceability. Founded in 2014, Spryker is a Berlin, Germany, based company, with office locations in Hamburg, Ukraine, and a remote workforce.

Spryker Cloud Commerce OS Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Visual customization
  • Supported: CMS
  • Supported: Customer service tools

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: Single-click checkout
  • Supported: eCommerce security
  • Supported: B2B features

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Multi-site management
  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Accounting
  • Supported: Shipping
  • Supported: Custom functionality

Spryker Cloud Commerce OS Screenshots

Screenshot of Out-of-the-box B2B Demo ShopScreenshot of Out-of-the-box B2C Demo ShopScreenshot of Any Device, Front-End, Touchpoint for current or future Commerce

Spryker Cloud Commerce OS Videos

Spryker Cloud Commerce OS Competitors

Spryker Cloud Commerce OS Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Supported Countriesglobal
Supported LanguagesEnglish, German

Frequently Asked Questions

Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as TOYOTA, HILTI, and TomTailor. The Spryker Cloud Commerce OS NOW version has been specifically developed for manufacturers and brands who want to reach customers directly online.

OroCommerce, commercetools, and SAP Commerce Cloud are common alternatives for Spryker Cloud Commerce OS.

Reviewers rate Order processing highest, with a score of 8.4.

The most common users of Spryker Cloud Commerce OS are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

 (89)

Attribute Ratings

Reviews

(1-25 of 68)
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July 06, 2022

Great software if you can afford and handle the complexity

Verified User
Administrator in Information Technology
Retail Company, 5001-10,000 employees
Score 4 out of 10
Vetted Review
Verified User
Support Rating
4
Support suffered from Spryker Cloud Commerce OS's rapid growth. Contacts, department heads, and support systems changed frequently. Support processes as well as documentation are rather poor. One notices that they are putting more effort into the customers recently, but in the course of growth, there is still a lack of focus here. As a customer, I would like to see growth at a slower pace and a phase of stabilization.
May 17, 2022

You can do everything you want, most things have to be done.

Verified User
Engineer in Engineering
Computer Hardware Company, 201-500 employees
Score 6 out of 10
Vetted Review
Verified User
Support Rating
5
Customer service is well established and reacts very fast to our needs, so that would justify an even higher ranking. But reported bugs take partly a long time to be fixed or are not treated at all. A lot of problems are reported back as "project issues", but having a highly individual product is their USP in the end. Documentation is partly very outdated or not helping at all. Missing developer support for sharing the Spryker technology stack or philosophies.
April 25, 2022

Spryker is a great headless E-commerce solution

Verified User
Project Manager in Information Technology
Hospital & Health Care Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Support Rating
10
The Spryker support is really outstanding on every level. No matter if you are looking at ticket-based incidents, or talking with your business representative on a higher level. The replies are quick and helpful, and they always have an open ear for improvements. Security topics are communicated in a fast manner.
October 09, 2021

Sticking with it after more than 6 years and more than 14 Spryker projects!

Florian Möller | TrustRadius Reviewer
Florian Möller
CEO
Turbine Kreuzberg (Internet, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Support Rating
9
We currently use Spryker Cloud Commerce OS only in a few projects (for most of the projects we use the on-premises version). Due to our good partnership with Spryker, we have the right contact person quickly in case of problems and usually find a solution for almost everything together.
October 09, 2021

Spryker Cloud Commerce OS: The answer to complex B2B E-Commerce in the enterprise and midmarket

Matteo Ender | TrustRadius Reviewer
Matteo Ender
Mitglied der Geschäftsführung & Co-Founder
TOWA GmbH (Information Technology & Services, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Support Rating
9
Spryker takes our problems and issues very seriously, is fast, and always responsive. The customer success management is definitely a plus. Also, support for developers, incident management, and training are a differentiation factor in comparison to other software vendors.
October 09, 2021

Spryker is very good to digitalize complex requirements and business models

Tim Schestag | TrustRadius Reviewer
Tim Schestag
E-Commerce Consultant
best it AG (Information Technology & Services, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Support Rating
9
Spryker employees are helpful and for us very easy to contact. If there are challenges in the project or other questions they are very quick in answering our questions. It is a very cooperative relationship they have with us as an agency.
October 08, 2021

Positioning Spryker for Complex B2B Commerce Cases enables us to realize innonvative digital projects for our clients

Magdalena Kim Novak | TrustRadius Reviewer
Magdalena Kim Novak
Consultant Digital Transformation
TOWA. the digital growth company. (Information Technology & Services, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Support Rating
8
In my role as a Digital Transformation Consultant at TOWA, I am positioning Spryker for eCommerce cases when it seems like a good fit for a customer.
July 13, 2021

Fast platform to get your business up and running in (almost) no time

Verified User
Project Manager in Information Technology
Information Technology & Services Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Support Rating
5
This is an area that can be improved. As it is a relatively young platform, there is not yet a large community built around it - e.g. forums, StackOverflow. So the options to "help yourself" are very limited. Then, Spryker offers a support channel if something seems to be wrong in the platform itself, which is of course a nice offering but only partially helpful in project-specific topics.
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