SPS Commerce Analytics
What is SPS Commerce Analytics?
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- Tech Details
What is SPS Commerce Analytics?
SPS Commerce Analytics Technical Details
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SPS Commerce is an analytics tool that provides users with insights on companies and individual business contacts. It allows users to review retail accounts, analyze data from other retailers and quickly replenish inventory. Customers appreciate both the level of detail provided by SPS and its user-friendly interface. Data can be customized to meet individual needs, visualize vendor analytics, and access customer-level data for accounts. Additionally, it enables deeper insight into business operations through dashboards and margin tracking. Positive experiences include: -Level of detail provided -User-friendly interface -Ability to customize data to individual needs -Access to real customer data -Market trends by location -Multiple format choices from retailer partners -Dashboards and tracking capabilities for margins and inventory Negative experiences include: -Abbreviations are not self-explanatory -Delays in getting reports sometimes experienced -High fees charged for subscriptions -Some incomplete data sets -Limited access points and market share information Overall, customers find SPS Commerce to be a helpful tool, providing them with necessary insights into their business operations so they can make quick decisions about product replenishment or planning strategies. However, improvements could be made such as simplifying abbreviations or increasing partner access points and market share information.
Business Problems Solved
SPS Commerce offers a number of useful features that can benefit businesses. It provides detailed insights into customer data, market trends, and vendor analytics, allowing users to better understand their business operations and make informed decisions quickly. Additionally, its user-friendly interface makes it easy for customers to customize the data to their needs and execute pivot functions. On the other hand, some limitations exist with this product. Abbreviations are not self-explanatory and there can be delays in subscriptions and report delivery. Furthermore, some retailer-provided data sets may not be complete, and access points for partners or information regarding market share can be limited. Lastly, customers have noted that fees are high for some services. Overall, SPS Commerce provides many benefits to customers while also having areas that could use further improvement to better serve its users' needs.
When using SPS Commerce, customers appreciate: * The level of detail and insights provided into customer data, market trends by location, and multiple data formats from retailer partners. * The user-friendly interface * Features: These include pivot functions to maneuver attributes, view store and product recaps, get multiple weeks of data at a time and access customer-level data for accounts. * The ability to quickly analyze data from other retailers and rapidly replenish inventory to meet customer demands. These benefits make SPS a useful tool for reviewing retail accounts, analyzing data from other retailers, and making quick decisions to capitalize on market opportunities.
The following are the top cons mentioned by users of this software product: - Abbreviations are not always self-explanatory and lack control over time periods shown. - Reports can take a long time to generate and subscriptions may have delays. Some have reported that their data does not fit into the pre-built reporting templates. - Fees can be high compared to other services on the market. - The number of access points could be improved, particularly for business partners, and the data sets received from partners are not always complete. - Lacks market share information