Trustworthy company
- scanning
- putting in order
- lots of storage
For document-intensive companies looking to improve business efficiency, Square 9 Softworks develops solutions for process automation that aim to drive increased productivity across all business applications.
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Mac |
Mobile Application | No |
Supported Countries | United States, Canada, Brazil, Mexico, Great Britain, France, Germany, Spain, Portugal, Belgium, Netherlands, Romania |
Supported Languages | English, French, Spanish, Portuguese, German, Dutch, Romanian |
Efficient OCR Feature: Users have consistently praised the platform's efficient OCR feature, finding it seamless and user-friendly during validation processes. The OCR functionality was noted as a key strength that enhances the overall user experience.
Streamlined Workflow Maintenance: Customers appreciate the ease of maintaining workflows on the platform, highlighting its efficient processing capabilities and organization aids. They value how it simplifies processes and streamlines workflow management effectively.
Valuable Document Management Features: Reviewers find the document storage, indexing functionalities, and Active Directory integration to be valuable assets of the platform. These features aid in organizing information efficiently and improving overall document management processes.
UI Design Criticisms: Several users have mentioned odd UI choices and expressed a desire for a more intuitive interface. They find the current design to be not user-friendly and suggest improvements for a smoother user experience.
Automation Issues: Users have highlighted concerns with functionalities, such as defaulting to waiting for files to be idle and the lack of auto-updates. Some users have also suggested features like conditional separation options to enhance automation processes.
Oudated Training that the training provided is outdated, leading to challenges in fully utilizing the software's extensive functionality. They recommend updating training materials to align with the latest features and industry practices.