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Square Appointments

Square Appointments

Overview

What is Square Appointments?

Square headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.

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Recent Reviews

TrustRadius Insights

Users of Square Appointments have found it to be a valuable tool for organizing and coordinating their business schedules. With its …
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Booking made easy.

10 out of 10
June 01, 2022
Incentivized
I use Square Appointments to keep track of my appointments and make sure I do not lapse between emails. Also going to use the start-up of …
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Pricing

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What is Square Appointments?

Square headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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SetMore is appointment scheduling software from the company of the same name in Portland, Oregon.

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Product Demos

How to Set up a Free Online Store using Square [Tutorial]

YouTube
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Product Details

What is Square Appointments?

Square Appointments Video

Square Appointments: Online scheduling, automated reminders, mobile app, and more. https://squareup.com/appointments This video will go over how to sign up for Square Appointments and show how to set up your account. ------ Managing your appointments can be a time-consuming ...
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Square Appointments Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Square headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Square Appointments are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(25)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of Square Appointments have found it to be a valuable tool for organizing and coordinating their business schedules. With its comprehensive features, the software serves as a one-stop solution for managing appointments, invoicing, and payments. This has been particularly beneficial for businesses in the service industry, as they can easily set up a flexible scheduling system for clients to quickly book appointments. The platform's integration with third-party applications and seamless integration with Square's payment system have also been praised by users.

One of the key use cases of Square Appointments is for meeting and appointment scheduling with clients. Users rely on the software to efficiently manage tasks, keep track of their client base, and seamlessly coordinate with colleagues. In addition, the software assists with calendar management, automating tasks and ensuring that there are no lapses between emails. The ability to send reminders and confirmations to clients has contributed to a smooth and organized appointment process.

Another notable use case is the integration of Square Appointments as a boat rental reservation system. Users have utilized the software's functionality to set up each boat as a different staff member, providing real-time availability for customers to choose from. This has effectively addressed the problem of managing multiple bookings on a single day by providing a secure system that allocates the appropriate amount of time for each appointment.

Overall, Square Appointments has proven to be a versatile tool that streamlines appointment management, enhances coordination among team members, and simplifies the booking process for clients.

User-Friendly Interface: Many users have expressed that Square Appointments is extremely easy to understand and use, making it a user-friendly software. They find the interface well-designed and intuitive for both businesses and customers, allowing for a seamless scheduling experience without the need for multiple email messages or playing phone tag with anyone.

Seamless Integration: Reviewers appreciate the seamless integration of Square Appointments with other tools, such as Google Calendar. This integration allows for easy coordination and synchronization of appointments across different platforms, ensuring all schedules are up to date. The good interoperability with Google Calendar is particularly highlighted by users.

Reliability and Performance: With only a few exceptions, Square Appointments works flawlessly according to reviewers. They note its high level of reliability and performance, indicating that the software is dependable in managing appointments efficiently. Users value this aspect as it saves time for both businesses and customers during the appointment scheduling process.

Dull Interface: Some users have expressed dissatisfaction with the interface of Square Appointments, finding it to be dull and boring. They have mentioned a desire for more template choices to enhance the visual appeal of their websites.

Glitches and Crashes: Several users have reported experiencing glitches and frequent crashes while using Square Appointments. This has resulted in lost data and frustration for these users.

Limited Customization: Users have mentioned that Square Appointments lacks a wide range of customized features within the appointment settings. This limitation makes it difficult for them to tailor the software according to their specific needs.

Attribute Ratings

Reviews

(1-7 of 7)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our business is in the service industry. We needed a scheduling system that was flexible and simple for our clients to quickly book. A platform that is simple, yet clean and modern. We also needed something that sends out reminders and confirmations to our clients, and bonus points for additional features such as keeping records, deposits, and handling merchant processing.
  • Simple
  • User Friendly
  • Affordable
  • Easy to set up
  • Logging in over and over
  • The widget doesn't look great
  • Functionality could be better
We needed an elegant yet simple scheduling system for our business. More importantly, we were hoping for an all in one system, which would offer merchant transactions, sync to Google Calendar, and send out reminders and confirmations. Square Appointments is well suited for our needs and offers more than that. On the plus side it looks really clean and elegant.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use this software to book and manage appointments with clients and colleagues. This software is assisting me with calendar management, coordination, and scheduling a variety of meetings and tasks that I encounter on a daily basis. I use this tool for all meeting and appointment scheduling with my clients.
  • Very simple to use once set up
  • Seamless integration
  • Coordination
  • Glitchy. Frequent crashes where data is lost
  • Not a ton of customized features within an appointment
  • Takes a while to set up
Great for booking and managing appointments. This software is very user-friendly due to its simplicity. The interface is intuitive and easy to use for all ages. The only time this software may not be appropriate might be with someone who is managing their calendar manually and not using a software solution at all.
June 01, 2022

Booking made easy.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Square Appointments to keep track of my appointments and make sure I do not lapse between emails. Also going to use the start-up of fundraisers. The problem it address was there used to be too many bookings on one day. Now bookings are safe and secure with the proper amount of time.
  • Meetings
  • Fundraising
  • Pricing
  • More filters
  • Filters to important bookings.
  • Filters to important alerts.
Square Appointments have been used when booking conference rooms for meetings. Square Appointment made it easy to create the booking rooms with times. Easily access to book for a person and gives notification.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Helps to manage appointments and other tasks seamlessly, with little to no effort. Keeps track of more than just appointments and helps you manage client base, inventory and more. Integrates well with some other 3rd party applications and works well with Squares payments. Excellent calendar integration with google and helps automate tasks and schedules/appointments with clients and colleagues very well.
  • Scheduling
  • Calendar automation
  • Client appointment handling
  • Customisation in the app is lacking
  • Better customer support when things go wrong
  • Connection to payments not very clear
Looking to automate and have something handle appointments with ease, then square appointments will suit you well. It brings various schedules, tasks and calendar appointments into one place and helps you keep on top of things. Can bring to your attention up and coming appointments, scheduling and meetings with out the need for checking through calendars and to do lists.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company didn't have a constant need for scheduling until we suddenly did. We needed to schedule 250-300 attorneys to come to our studio for professional portraits within a month's time for a project with the Bar Association. We used Square Appointments to contact and schedule the appointments (each about 15 minutes), and with a few exceptions, it worked well from our side and the attorneys' side.
  • Square had good interoperability with Google Calendar, so all of our calendars were in sync.
  • Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly.
  • Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone.
  • Some clients using older browsers and operating systems were unable to use Square Appointments.
If you have a client or customer base that requires appointments rather than walk-ins, Square Appointments is great. I can see this as useful for job interviewers, photographers, high-end hair salons, spas, masseuses, doctors' offices, dentists, and more. I actually would LOVE to see my doctor's office use Square Appointments to avoid the needless hold times and (hopefully) wait times on arrival.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Square Appointments as our boat rental reservation system. We are able to set up each boat as a different “staff member,” and set the cruise type and duration. Customers are able to see real-time availability for each of our boats and choose between them and their day and time.
  • Customer support
  • User interface
  • Analytics
  • Additional functionality: real-time availability calendar to customers
  • Not redirect away from our site to Square
  • Additional functionality: Ability for customers to add up sales when checking out
Square Appointments is great for booking boat rentals that have variable times. Square Appointments works for all of our needs.
Renea Hanks | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have been using Square Appointments off and on for two years but consistently this past year.
The specific problems it addresses for my company is:
  • Organized scheduling that coordinates well with my entire business
  • One-stop for appointments, invoicing and payments
  • Have also been able to incorporate a simple site with products
  • It is free.
  • It is extremely easy to understand and use.
  • The interface for the site is very boring.
  • Need more template choices for sites.
  • The only reason I did not give them a 10 is not everyone will want them also to be their processor. Sometimes people have there certainly preference.
  • Square Appointments is an almost perfect fit for startups, definitely, and the Solopreneur and small businesses. They have all the things you need to succeed. Appointments are literally in the dashboard, so you don't have to go into another part of Square completely separate.
  • Square Appointments would not work or be necessary for any company that does not need to schedule clients or customers.
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