TrustRadius Insights
Square for Retail offers a versatile set of features that caters to various businesses and their specific needs. Users have praised the …
Overview
What is Square for Retail?
Square for Retail bundles payment process and point of sale (PoS), as well as vendor and inventory management features, for small retailers. A free trial is available.
Recent Reviews
Pricing
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What is Square for Retail?
Square for Retail bundles payment process and point of sale (PoS), as well as vendor and inventory management features, for small retailers. A free trial is available.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is DEAR Systems, by Cin7?
DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.
What is MicroBiz?
MicroBiz is an eCommerce retail management solution butil around features such as inventory management, payment gateway, and purchase orders / receiving tracking.
Product Details
- About
- Tech Details
What is Square for Retail?
Square for Retail Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(21)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Square for Retail offers a versatile set of features that caters to various businesses and their specific needs. Users have praised the software for its ability to streamline operations and improve overall efficiency. For example, a specialty Hearth and Home retail store relies on Square for Retail to manage purchasing, inventory, point of sale, timeclock, and performance analytics. The software has been instrumental in tracking inventory and analyzing sales trends, allowing the store to make informed decisions. Likewise, an e-commerce website utilizes Square for Retail alongside PayPal to process online payments securely without storing personal credit card information. This integration has provided a convenient way to collect credit card payments while maintaining customer trust.
In addition to retail operations, Square for Retail is also used by fundraising departments during events. Multiple team members can log in simultaneously, enabling them to accept donations seamlessly. The software's compatibility is further highlighted as it serves as an everyday point-of-sale system for different businesses, including those in remote locations. Its customizability and ease of use make it adaptable to various types of operations. Furthermore, a life coaching and hypnotherapy service company relies on Square for Retail for in-person payments, appointment scheduling, payment collection, and calendar management. By utilizing the software, the company can simplify these tasks and focus more on delivering quality services.
Square for Retail excels at simplifying purchasing and inventory management processes. It not only enables efficient handling of wholesale orders but also streamlines the management of customer orders. The software has proven valuable in single-location stores with a large number of SKUs. Employers have attested to its effectiveness in managing inventory, point of sale items, and sales performance all within a single system.
Overall, Square for Retail offers a range of functionalities that cater to different business needs. From retail stores to fundraising departments and service-based companies, users have found the software invaluable in enhancing productivity and operational efficiency. Its adaptability, convenience, and fair transaction fees make it a popular choice among business owners seeking to simplify their operations and improve customer experiences.
Based on user reviews, there are three common recommendations for the CONTEXT. First, users suggest considering purchasing a sturdier device in case of customer drops. Second, reviewers recommend improving the durability of the product to make it better suited for regular use. Lastly, customers emphasize the importance of enhancing customer support services to provide prompt and effective assistance. These recommendations focus on areas that could be improved to enhance the user experience and ensure customer satisfaction.
Reviews
(1-8 of 8)Companies can't remove reviews or game the system. Here's why
September 22, 2022
Square for Retail is the best out of the box, customizable, solution for your business.
Score 10 out of 10
Vetted Review
Verified User
It is used for our everyday POS system. It is amazing at being custom, modular, and a fit for just about any business. The flexibility of the equipment to work anywhere, including in the middle of a field, is absolutely pivotal. We use this from weddings to music festivals and has been the main resource for our company for over a decade.
- Invoices
- Cash Sales
- Portable sales
- Editing interface from the website instead of having to use an ipad
- Some tab limits are extremely difficult to monitor
- User permissions, allowing users to have codes to access certain sectors without having to use device codes.
July 02, 2022
Square for Retail - Great Solution
This was used for a small, single-location store. Square for Retail was got to help us manage our inventory, point of sales items, and sales performance. Our store had a lot of SKUs and there was a good amount of new SKUs that would come in and Square for Retail was easy to use for updates in those situations.
- Inventory management
- Analytics
- Customer support - sometimes was difficult to get answers
- The connection to our AP portal
I use Square for retail on my e-commerce website to process online payments next to PayPal. Square for Retail makes it very easy for me to collect credit card payments on my website without having to worry about saving and storing people's credit card information. I like the security of not having personal credit card information of other people to worry about securing. The process of collecting payments and transferring money is very easy as well.
- ease of collecting payments
- transfer money collected to other accounts
- using Square card to access money collected as payments on my website
- I can not transfer money directly from Square to PayPal, that would be very helpful
- A mobile app that you can use to manage all the things you can manage on the website.
- more ways to get fee free transactions.
We use Square for Retail as our main POS system for in-person payments, as well as our scheduling and payment collection system for appointments that are booked and delivered online. As a company providing life coaching and hypnotherapy services, it is key that we are able to manage appointments and charge for services online, as well as in person. It is great that Square allows us to do both in one system while adding calendar management too.
- POS payment collection
- Appointment setting and management
- Online payment collection
- Speed of fund transfer/availability
- Website look and feel
- Collecting payment for events/ticket sales
June 30, 2022
Square is well suited for wholesale orders
It is used for a good portion of the orders the company receives. It makes the purchasing of the product, via wholesale orders easier to execute and manage. Some customer orders are also done via Square. Most customer orders are done through Woo Commerce though. I have also used square for in-person retail at previous employers.
- Wholesale orders
- Online sales
- In person retail
- Donation receiving via door-to-door fundraising
- Ability to set orders to "in process" vs just "unpaid" and "paid"
- More efficient readers
- More detailed invoices
We use Square to checkout in person point of sale. It helps us take card payments with fair transaction fees and makes it very convenient for our customers and users in turn. Not only does Square offer an easy to use physical reader, but the person doing the point of sale transaction can also run the card number using the app.
- Point of sale transactions
- Ease of use and convenient payment method for customers
- Receipts and transaction records for the business and customers
- Multiple ways to pay
- Fair transaction fees
- Add support for Apple Pay and other contactless payment methods faster
We are a single store, specialty Hearth and Home retail. We sell hundreds if not thousands of SKUs and everything goes through Square for Retail, from our purchasing to our inventory management, to point of sale, timeclock, and performance analytics. Square provides us with a comprehensive tool [that] makes our business run more smoothly, by tracking inventory, and looking at sales trends.
- Customer Management - Great to be able to track specific needs of specific customers.
- Inventory management - Awesome to be able to see a snapshot of our levels.
- Estimating and Invoicing - So helpful to be able to track close rates of estimates, and to be able to offer terms and milestones on invoicing high dollar tickets.
- Reporting - Square offers fantastic comparative reporting, as well as trends, profitability, and various other data-driven reports.
- Serialization - I wish that Square for Retail had the ability to Serialize items. We sell hot tubs in our store, and Square has no ability to add a Serial Number to a Specifically received product. For example, if I get a truck of 10 Hot Tubs, there may be 3 on that truck that [is] exactly the same. It would be great to be able to allocate a serial number to each spa, and then allocate that serial number and spa to a customer once it was purchased.
- Square for Retail's HelpDesk leaves something to be desired. It can be very difficult to get ahold of a customer service rep by calling the 1800 number for tech services. This caused a massive problem for us starting out but was remedied by Square having a dedicated Rep at our disposal. I have his direct line, and he gives us much help when we need it.
- I suppose I would like to see a more "All-Inclusive" product, something that would provide its own Accounts Payable portal, rather than need to integrate with Quickbooks. We love QB but the interface between Square for Retail and QB is not ideal, particularly with high volume. Maybe this is something we just need more education on, but it seems clunky.
March 07, 2019
Square Hits the Mark for Us!
We use Square for needs within our Development/fundraising department. Since you can use the app on your phone with or without the device, it makes it easy to accept donations while out and about. We use it mainly at our fundraising events for donations or chance drawing purchases. And since more than one person can be logged in at any time, we can have a team working the room. We can use it for other needs within the organization, but it mainly addresses needs within the one department.
- Easy to use.
- The app can be downloaded to any phone.
- Can do some customization.
- Can be used with or without the reader.
- This may just be me, but I want some additional customizations for our biggest annual fundraiser, so that we can differentiate between donations, chance drawings, etc.