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Square Payroll

Square Payroll

Overview

What is Square Payroll?

Square Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.

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Recent Reviews

TrustRadius Insights

Square Payroll is a versatile platform that caters to the needs of businesses across various sectors. Its primary use case lies in general …
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Popular Features

View all 7 features
  • Benefit plan administration (5)
    9.1
    91%
  • Pay calculation (6)
    8.9
    89%
  • Support for external payroll vendors (5)
    8.6
    86%
  • Direct deposit files (6)
    7.0
    70%
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Pricing

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N/A
Unavailable

What is Square Payroll?

Square Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.8
Avg 8.1
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Product Details

What is Square Payroll?

Square Payroll Video

Short demo of Square Payroll's features

Square Payroll Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Square Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.

Reviewers rate Benefit plan administration highest, with a score of 9.1.

The most common users of Square Payroll are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(11)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Square Payroll is a versatile platform that caters to the needs of businesses across various sectors. Its primary use case lies in general administration of employee payrolls, offering detailed information on taxes applied and facilitating tax deductions. Users have praised the software's ability to simplify payroll administration by effortlessly tracking employee hours, including overtime, and generating automated reports on total hours worked. This feature saves valuable time for businesses and streamlines the payroll process.

Small businesses particularly benefit from Square Payroll due to its simplicity and affordability. Being an ideal solution for managing salaries and contractors' payments, it ensures timely and accurate compensation for employees. The platform also assists in managing time cards, processing 1099s, and handling expense reimbursements. With Square Payroll, businesses can handle these essential tasks faster and with greater ease.

However, some users have reported difficulties during the setup process and expressed concerns about customer support. They have felt somewhat left on their own after purchasing the product. Despite these challenges, Square Payroll remains recommended to existing users of Square POS and online payment solutions, as well as those seeking a new payments or online commerce solution.

Automated Tax Filing: Several users have praised Square's automated tax filing feature, noting that it saves them time and effort. They appreciate how the software generates detailed payroll reports and automatically applies configured taxes, eliminating the need for manual deductions.

Efficient Support Team: Many reviewers have been impressed with Square's support team, describing them as efficient and responsive. Users mention receiving immediate assistance through live chat, particularly when it comes to questions about payroll configuration.

User-Friendly Interface: Square's interface has been commended by multiple users for its ease of use, especially for new users. They find the reports helpful and appreciate the ability to track hours accurately.

Cons:

  1. Limited downloading and exporting options: Some users find it frustrating that Square does not allow them to download and export payroll reports, as all reports are viewable online but cannot be downloaded.
  2. Lack of automation in payments: Users express frustration with the lack of automation in Square's payroll payments, as they have to manually make payments instead of being able to schedule or automate them.
  3. Poor customer service and communication: Users criticize Square for its lack of a dedicated customer service department for failed payroll tax withdrawals, claiming they receive no answers or explanations when issues occur. Additionally, some users find it difficult to get support from both the payroll customer service and account services teams.

Users highly recommend Square Payroll for businesses with remote workers and suggest downloading the app for easier use. They also mention that Square Payroll is easy to navigate and user-friendly, making it a great option to consider. Users recommend trying Square Payroll to see if it aligns with your company's specific needs. Additionally, they emphasize that Square Payroll is a simple and affordable payroll solution, although it may not offer all the advanced features found in other payroll companies.

Attribute Ratings

Reviews

(1-8 of 8)
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Score 3 out of 10
Vetted Review
Verified User
Basically they seem to have put in the wrong account number according to my bank when they tried to withdraw the payroll taxes and now they are telling me my bank rejected it and it's not their fault yet it is their fault, in my opinion. I feel now they are doing very little to help me except tell me I have to go ahead and figure out how to pay all my taxes. Pathetic. In my experience, they call constantly when they're selling the product and once it's sold you're on your own.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We implemented Square Payroll last year. Our company got new ownership the year before and the new owner was wanting to make some changes to our HR and Accounting department. Get them more in the 21st century. It allows us to handle our payroll faster and simpler than ever before.
Score 1 out of 10
Vetted Review
Verified User
I attempted to use Square Payroll for my first employee in my small Massage Therapy company. Set up took over two months and was still unsuccessful. I am leaving this review to warn others like me. I am not the only client voicing these complaints.
Sasha Brito | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Square is one of the most important leading solutions in our company. Square is currently being used in all sectors of our company, in order to provide us with a general administration of all the payrolls of each of the employees, with detailed information on the taxes applied and the deductions that must be made in each employee. Square is being used in our sector of Marketing, Sales, Finance, Human Resources, IT and other areas.

The main benefits that Square has given us is that it has allowed us to have a much more general and complete control of all the company's payroll, this platform provides us with the administration of the payment of each employee, we can make the payroll through this software and we can make deductions for federal, state and local taxes. Square allows me to track the hours each employee has worked, including overtime, and generates automated reports on the total hours each employee has worked. Undoubtedly, this automation has allowed me to have a much easier payroll administration.

Score 9 out of 10
Vetted Review
Verified User
Square Payroll is my current payroll, accounting, and account management software. Square is used for all my business needs pertaining to finances and recordkeeping. It is used for HR/payroll administration but affects and benefits all employees. It addresses the issues of payroll and recordkeeping for my employees.
Elizabeth Pampalone | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Square Payroll to pay myself a salary (on time every week) and to pay my contractors on time every month. I can do time cards, 1099s, and even expense reimbursements via Square Payroll. Before finding Square Payroll, I was dreading hiring yet another pro and not understanding anything they were doing. Now that I have Square Payroll, I can manage my own payroll and know exactly how it all works!
JoAnna Cohen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When setting up e-commerce platforms and retail payment platforms, Square payroll is an integral part of the whole package offered by Square that allows me to deploy solutions for small businesses very quickly. We recommend it to our current users of Square POS and online payments users, as well as recommend it as a benefit for users looking for a new payments/online commerce solution. It's low cost and easy to understand, making it a hard to beat solution.
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