Square Payroll

Square Payroll

Score 6.0 out of 10
Square Payroll


What is Square Payroll?

Square Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.
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Recent Reviews

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Popular Features

View all 7 features
  • Benefit plan administration (5)
  • Pay calculation (6)
  • Support for external payroll vendors (5)
  • Direct deposit files (6)

Video Reviews

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What is Square Payroll?

Square Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Demos

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Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.2Avg 8.2
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Product Details

What is Square Payroll?

Square Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.

Square Payroll Video

Short demo of Square Payroll's features

Square Payroll Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Square Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.

Reviewers rate Benefit plan administration highest, with a score of 9.2.

The most common users of Square Payroll are from Small Businesses (1-50 employees).
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Reviews and Ratings


Attribute Ratings


(1-8 of 8)
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Score 6 out of 10
Vetted Review
Verified User
  • Tracking Hours
  • Great Customer Support
  • Taxes, W2s, 1099s are much easier now
  • It's a bit pricey for larger companies at $5 per person paid per month.
  • Has a bit of a learning curve that seems steeper than necessary
  • reports can be confusing at first
Score 1 out of 10
Vetted Review
Verified User
  • If you use the appointment booking and point of sale then in theory the integration could make payroll easier.
  • [In my experience] they can cancel your service at any time, without warning or explanation. When they do this your funds are held by them for up to 90 days, at which time they are presumably accruing interest on your money. This could take a small business under very quickly and there is nothing you can do about it.
  • [I believe] getting verified is complex and not customer friendly. Until you are verified you can't talk to payroll customer service, which is paradoxical. Even getting a hold of account services for this purpose is tricky and exceedingly time-consuming, plus they can not answer most questions directly.
  • [I feel] they don't communicate well, closed my account with no notice whatsoever. The only notification I had about the need to verify my account was one easily lost email. Not having responded to this email fast enough created months of stress and difficulty in the setup process, only to find in the end I would need to start from scratch to attempt to sign up again.
  • [In my experience] if they close your account you can never reopen it. You have to start a new account from scratch.
  • [In my experience] they can hold your money and not deposit funds if your account is "under review". This can happen without explanation. No customer service is directly available for this. I was told I had to wait for them to call me.
  • [I believe] they are either lying, or the left hand doesn't know what the right hand is doing to such an extent that they give a great deal of misinformation.
Sasha Brito | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Automating declared taxes is one of Square's most outstanding features. When a detailed report on the payroll of each employee is generated, the software takes care of automatically applying the taxes previously configured, which means that there is no need to make a manual deduction for each payroll.
  • The Support team has been one of the most impactful things in a positive way. Square has given me pretty efficient user support. When we started to use Square in our Marketing sector, I had several questions about the configuration of payroll, and the support of this platform answered all my questions immediately, in a live chat.
  • Square gives all of my employees and me complete control over time worked, time off, and overtime. Square provides a user panel where a constant monitoring of the work that each employee does is carried out, in order to collect the exact work time and be able to generate the payroll report.
  • Downloading payroll reports is one of Square's biggest problems. This platform works online, and all payroll reports can be viewed online but there is no way to download those reports to export them.
  • Square payments are not automated. When the reports corresponding to each payroll are generated, I must access the Square platform to be able to make the payroll payment manually and that my employees can receive the money in the next few hours in their bank account. This platform does not allow me to schedule payments.
Score 9 out of 10
Vetted Review
Verified User
  • The convenience of being able to link up Square with your account and have it all in one.
  • The automation of Square and how seamlessly it uploads into the accounts.
  • For the price and what I use it for it's excellent but I think they could expand to have more options for large companies.
  • The platform is relatively simple but I think there is always room for improvement when it comes to being modern and user-friendly.
JoAnna Cohen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • 1099 contractor payments are easy, and they provide you with the IRS filing as part of the service.
  • Direct deposit/debit from your already connected account to the employee.
  • Reporting and management features are simple yet inclusive.
  • Low cost compared to alternative solutions.
  • More reporting options online. Downloading export is cumbersome.
  • Speedier deposits. 4 day turn around is a problem sometimes.
  • Improve W-2 process, explanations.
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