TrustRadius Insights
Square Payroll is a versatile platform that caters to the needs of businesses across various sectors. Its primary use case lies in general …
Overview
What is Square Payroll?
Square Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.
Recent Reviews
Popular Features
- Benefit plan administration (5)9.191%
- Pay calculation (6)8.989%
- Support for external payroll vendors (5)8.686%
- Direct deposit files (6)7.070%
Pricing
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What is Square Payroll?
Square Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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What is Square Payroll?
Square Payroll Video
Short demo of Square Payroll's features
Square Payroll Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Square Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.
Reviewers rate Benefit plan administration highest, with a score of 9.1.
The most common users of Square Payroll are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Square Payroll is a versatile platform that caters to the needs of businesses across various sectors. Its primary use case lies in general administration of employee payrolls, offering detailed information on taxes applied and facilitating tax deductions. Users have praised the software's ability to simplify payroll administration by effortlessly tracking employee hours, including overtime, and generating automated reports on total hours worked. This feature saves valuable time for businesses and streamlines the payroll process.
Small businesses particularly benefit from Square Payroll due to its simplicity and affordability. Being an ideal solution for managing salaries and contractors' payments, it ensures timely and accurate compensation for employees. The platform also assists in managing time cards, processing 1099s, and handling expense reimbursements. With Square Payroll, businesses can handle these essential tasks faster and with greater ease.
However, some users have reported difficulties during the setup process and expressed concerns about customer support. They have felt somewhat left on their own after purchasing the product. Despite these challenges, Square Payroll remains recommended to existing users of Square POS and online payment solutions, as well as those seeking a new payments or online commerce solution.
Automated Tax Filing: Several users have praised Square's automated tax filing feature, noting that it saves them time and effort. They appreciate how the software generates detailed payroll reports and automatically applies configured taxes, eliminating the need for manual deductions.
Efficient Support Team: Many reviewers have been impressed with Square's support team, describing them as efficient and responsive. Users mention receiving immediate assistance through live chat, particularly when it comes to questions about payroll configuration.
User-Friendly Interface: Square's interface has been commended by multiple users for its ease of use, especially for new users. They find the reports helpful and appreciate the ability to track hours accurately.
Cons:
- Limited downloading and exporting options: Some users find it frustrating that Square does not allow them to download and export payroll reports, as all reports are viewable online but cannot be downloaded.
- Lack of automation in payments: Users express frustration with the lack of automation in Square's payroll payments, as they have to manually make payments instead of being able to schedule or automate them.
- Poor customer service and communication: Users criticize Square for its lack of a dedicated customer service department for failed payroll tax withdrawals, claiming they receive no answers or explanations when issues occur. Additionally, some users find it difficult to get support from both the payroll customer service and account services teams.
Users highly recommend Square Payroll for businesses with remote workers and suggest downloading the app for easier use. They also mention that Square Payroll is easy to navigate and user-friendly, making it a great option to consider. Users recommend trying Square Payroll to see if it aligns with your company's specific needs. Additionally, they emphasize that Square Payroll is a simple and affordable payroll solution, although it may not offer all the advanced features found in other payroll companies.
Attribute Ratings
Reviews
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December 31, 2019
Square Payroll isn't just for squares!
Score 9 out of 10
Vetted Review
Verified User
Square Payroll is my current payroll, accounting, and account management software. Square is used for all my business needs pertaining to finances and recordkeeping. It is used for HR/payroll administration but affects and benefits all employees. It addresses the issues of payroll and recordkeeping for my employees.
- The convenience of being able to link up Square with your account and have it all in one.
- The automation of Square and how seamlessly it uploads into the accounts.
- For the price and what I use it for it's excellent but I think they could expand to have more options for large companies.
- The platform is relatively simple but I think there is always room for improvement when it comes to being modern and user-friendly.
100%
10.0
- The price we pay is insignificant in comparison to the positive impact we see in finance management.
- Being able to have all income flowing through the same platform has been a huge positive for us.
I would say that Square Payroll has a step up in comparison to the competition. It is a great platform for small companies that don't need the resources and expense that bigger systems might offer. Square is the exact thing I was looking for.