TrustRadius Insights
Square POS has proven to be an invaluable tool for a wide range of businesses and organizations. Users rely on Square POS to handle …
Starting at $10 per each additional reader; first reader free
View PricingOverview
What is Square POS?
Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.
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Pricing
Each Transaction
2.6% + $0.10
On Premise
per transaction
Square Reader for magstripe
$10
On Premise
per each additional reader; first reader free
Square Stand for contactless and chip
$16
On Premise
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
- FAQs
What is Square POS?
Square POS Video
The TrustRadius team goes over some of the best free POS software and services, which includes Square POS.
Square POS Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Mac |
| Mobile Application | No |
Frequently Asked Questions
Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.
Reviewers rate Usability highest, with a score of 9.6.
The most common users of Square POS are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(90)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Square POS has proven to be an invaluable tool for a wide range of businesses and organizations. Users rely on Square POS to handle transactions on the go, whether it's at festivals, events, or remote locations. It has simplified the process of accepting payments and making sales at various venues such as cash bars, concerts, weddings, and sporting events. The reliability and convenience of Square POS have made it a preferred choice for on-site payments.
Additionally, Square POS has been utilized by digital marketing agencies for charging clients, saving card information, and authorizing monthly payments. Retail businesses find it beneficial for accepting credit card payments, tracking sales and inventory, and issuing receipts. Independent stylists and makeup artists have also found value in Square POS for appointments, invoicing, inventory management, and sales.
Organizations and departments use Square POS for events, fairs, and merchandise fees. With its intuitive customer database and marketing strategies, Square POS helps analyze store traffic, manage inventory, and improve bookkeeping and accounting tasks. Moreover, Square POS is being used for online credit card payments on e-commerce sites as well as in-person sales using the Square reader for iPhones.
Business owners from various industries appreciate the ease of processing payments, availability of data for reporting and tax accounting, and the user-friendly interface of Square POS. Whether it's selling clothing and branded merchandise or collecting dues for organizations, users have found that Square POS streamlines their transactions, manages inventory effectively, and generates comprehensive reports. Additionally, Square POS caters to therapists collecting credit card payments easily without delays while providing a secure solution for fundraising events.
Clean and Intuitive Interface: Many users have praised Square POS for its clean and intuitive interface, stating that it is easy to use and navigate. Customers appreciate the simplicity of the user interface, which is clearly laid out and familiar to anyone with experience using smartphones, computers, or tablets.
Real-Time Sales Tracking: Numerous reviewers have found Square POS's real-time updates on tickets sold and revenue made to be invaluable. This feature allows businesses to easily track their sales performance and analyze their business metrics. Users appreciate having up-to-date information at their fingertips, enabling them to make informed decisions about their operations.
Customizable Options: Several customers have expressed appreciation for the variety of customizable options offered by Square POS. They like being able to tailor the system to their specific needs and business requirements. This flexibility allows them to adapt the software to their unique business models, making it a versatile solution for different types of businesses.
Clunky hardware design: Some users have found the hardware of Square POS to be clunky, particularly the chip reader when paired with phones. This has led to difficulties in using the device effectively and may impact the overall user experience.
Limited sales reporting flexibility: The software lacks flexible categorization in sales reports, making it challenging for users to drill down into their data and gain specific insights. Users have expressed frustration with this limitation as it hinders their ability to analyze sales performance thoroughly.
Inconvenient access to sales summaries: Users have reported difficulty accessing sales summaries on the phone app and are required to download an additional app, Square Dashboard, which adds an extra step and can cause inconvenience. This issue has been mentioned by several reviewers and may disrupt the seamless workflow for some users.
Attribute Ratings
Reviews
(1-25 of 46)Companies can't remove reviews or game the system. Here's why
March 29, 2022
Easy to Use
- WePay and Authorize.Net
Square POS is easier to use and more efficient in a general sense, but the other products I've used can also be better suited for different types of events (such as an auction, where they link up to and integrate into the other software you are using). The Square mobile device is also easy and efficient to use.
March 29, 2022
Square POS is worth the hype
- WePay and Eventbrite
Square POS is just the easiest to use and therefore the easiest to onboard new users to. I'd also like to point out, that if you're missing or lost one of the readers it's so easy to buy one at an Apple store or even other merchants like T-mobile or Verizon. WePay had less fees but was harder to onboard new users to. Eventbrite had really high fees.
March 24, 2022
Perfect compact portable POS
- PayPal Payments Pro, Stripe and Payoneer
I use Stripe, Paypal and Payoneer but they don't have the actual hardware (that I am aware of). I use them to either get payments or send payments online. I use both Stripe and PayPal Payments Pro on my websites and Payoneer to recieve pay from contracts for work I do.
March 24, 2022
Easy to use system
- Stripe
Square was chosen over Stripe.com as it was much easier to set up out of the box. Stripe was geared toward larger organizations.
March 24, 2022
Easy to use tool for every business owner!
Square was the most recognized platform out there and I decided to go with them because of the brand and marketing I was targeted with as a business owner. Also, Square POS was the only tool with multi-factor security and integrated with a lot of other tools that I use for the business.
March 24, 2022
Square POS is great for on the go payments!
- PayPal Zettle (formerly PayPal Here)
Square and paypal are very similar, both work well and are trustworthy. Both also charge small service fee for payments received but I prefer the ease of Square.
March 23, 2022
Great Middle Ground POS System!
Square is what I’m most used to and seems to be great for the cross between invoices, single sale items, and things in between. In comparison to Clover, I probably like them equally. In comparison to Honey Book, I appreciate the ease of setting Square up for as few sales a month I do (HoneyBook seems great for hundreds of clients but overwhelming for a few).
March 21, 2022
Do Your Homework: Lower rates and fees are out there, but this may still be a good fit for your business.
We only used Square POS while we were getting set up with Authorize.Net. It isn't as flashy or recognized by the general public, but in our industry, that isn't a priority. We do very large transactions so the higher rates and fees from Square add up insanely quickly making the lower rates and fees from Authorize.Net the nail in Square's coffin for us.
Used Payal swipe card, doesn't have options for tips, and had a monthly fee at the time.
We moved to Square POS from ShopKeep after using ShopKeep for several years because Square integrated more seamlessly with our HR package (Homebase, owned by Square) and our various banking providers. In addition, at the time ShopKeep required us to have a third-party payment processor for credit cards and we appreciated that Square provided the "whole package" in this regard.
October 07, 2020
Is SquarePOS a flexible solution for different industries?
As mentioned we wanted a solution that fit the bill of our needs and one of the solutions we had looked at was Loyverse. While it offered modularity and was customizable to different industries, we ultimately chose Square POS because we felt the learning curve would not be as steep and being able to go from setup to deployment in a shorter time was key.
Loyverse is a better solution than Square POS in its own right but the setup process can be difficult if you are not well versed in the Android ecosystem.
Loyverse is a better solution than Square POS in its own right but the setup process can be difficult if you are not well versed in the Android ecosystem.
September 22, 2020
A great POS system for small to medium businesses that simple to use
Score 10 out of 10
Vetted Review
Verified User
- Stripe
Square has been the easiest to setup and easiest to use in comparison to others I've tried. Stripe is more complicated. As well, other systems that I've had experience with through client projects tend to be more "clunky" and less intuitive. I feel like Square is doing a good job of keeping up with trends.
September 22, 2020
Square Great Product!
I have found Square to be quite reliable and easy to use. The reports that Square has to offer where you can check your sales daily, weekly, or monthly is also a positive perk. The feature that you can create an invoice or estimate on the spot and email or text it helps to create that instant gratification.
September 21, 2020
A square deal (pun intended)
I like Square better than Pay Pal.
The only other real competitor that we looked at was PayPal Here and we went with Square because the fee structure felt fairer, and because our customers were much more familiar with the Square hardware and ecosystem, rather than trying to convince them that Paypal was a viable option. In general, Square seemed to be what most people use and trust, and we wanted to maintain that level of comfort for our customers.
September 20, 2020
Square POS has made my life easier!
Square has so many upgrades and additional features that you can customize it to whatever works best for you!
September 19, 2020
Open your Business with the well-known and reliable Square POS
Square was a rapid deployment product that allowed minimal intervention from the Square support team allowing us to open up much sooner than anticipated.
January 29, 2020
Works Fine, But Not The Best Fit
- Stripe and PayPal Payments
I personally prefer Stripe and PayPal as payment options for my appointment-based coaching business. Both integrate seamlessly with my Squarespace website, my Acuity Scheduling software, and the Quickbooks Self-Employed software I use. Though Square POS is perfectly adequate, I have found my payment solutions with those two sites, with no real need for another option like Square.
December 02, 2019
Super Easy to Use Square POS Suitable for Any Environment
I haven't tried any other systems.
November 20, 2019
A very versatile business payment solution
While PayPal Here had lower fees for swiped transactions, we often had issues which could not be resolved quickly and caused us to have to invoice customers instead of take payments while on site. I prefer Square POS because it is reliable. Additionally, we may eventually hire employees and the Square POS software is more robust.
November 13, 2019
If you sell anything, take payments, have inventory, want to track sales, or anything related to business - use Square.
- Clover and PayPal Here
We chose Square because the simplicity of setup and reduced fees over its competitors. We liked the ease of setting up inventory alerts, tracking and sales reports. Its competitors had good functionality and even some things that Square does not, but in overall respect, Square was the go-to since they also have additional programs that we could link together such as e-commerce, appointment setting, and employee management.
November 12, 2019
Big benefits for small business
We actually began using Square and loved it so we have not used any other POS.
November 12, 2019
Square POS isn't just for squares...great for everyone!
I chose Square because it is more well-known and widely used than Clover. It also can do marketing, inventory, syncs with QuickBooks, and, if desired, can have employees track hours. It really covers all the bases and becomes a one-stop-shop for everything small business. I'm not familiar if Clover does all of those things, but Square is already familiar with customers and they enjoy the ease of the system.
November 12, 2019
Good value and quick to deploy!
It's the better program out of all other options. Setup was quick and easy as well.
October 15, 2019
Payments right from your phone
This is the only product in this category I have used. The old 'swipe from the bank' processors do not compare.