Skip to main content
TrustRadius
Square POS

Square POS

Overview

What is Square POS?

Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.

Read more
Recent Reviews

TrustRadius Insights

Square POS has proven to be an invaluable tool for a wide range of businesses and organizations. Users rely on Square POS to handle …
Continue reading

Easy to Use

9 out of 10
March 29, 2022
Incentivized
Square POS is used when we are taking orders from someone directly, in person. It solves the problem of needing a payment system to accept …
Continue reading

Easy to use system

8 out of 10
March 24, 2022
Incentivized
Square POS is used for Company fundraising events and physical store sales. In addition Square is used for invoicing for other services to …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing

Each Transaction

2.6% + $0.10

On Premise
per transaction

Square Reader for magstripe

$10

On Premise
per each additional reader; first reader free

Square Stand for contactless and chip

$16

On Premise
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Details

What is Square POS?

Square POS Video

The TrustRadius team goes over some of the best free POS software and services, which includes Square POS.

Square POS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsMac
Mobile ApplicationNo

Frequently Asked Questions

Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.

Reviewers rate Usability highest, with a score of 9.6.

The most common users of Square POS are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(90)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Square POS has proven to be an invaluable tool for a wide range of businesses and organizations. Users rely on Square POS to handle transactions on the go, whether it's at festivals, events, or remote locations. It has simplified the process of accepting payments and making sales at various venues such as cash bars, concerts, weddings, and sporting events. The reliability and convenience of Square POS have made it a preferred choice for on-site payments.

Additionally, Square POS has been utilized by digital marketing agencies for charging clients, saving card information, and authorizing monthly payments. Retail businesses find it beneficial for accepting credit card payments, tracking sales and inventory, and issuing receipts. Independent stylists and makeup artists have also found value in Square POS for appointments, invoicing, inventory management, and sales.

Organizations and departments use Square POS for events, fairs, and merchandise fees. With its intuitive customer database and marketing strategies, Square POS helps analyze store traffic, manage inventory, and improve bookkeeping and accounting tasks. Moreover, Square POS is being used for online credit card payments on e-commerce sites as well as in-person sales using the Square reader for iPhones.

Business owners from various industries appreciate the ease of processing payments, availability of data for reporting and tax accounting, and the user-friendly interface of Square POS. Whether it's selling clothing and branded merchandise or collecting dues for organizations, users have found that Square POS streamlines their transactions, manages inventory effectively, and generates comprehensive reports. Additionally, Square POS caters to therapists collecting credit card payments easily without delays while providing a secure solution for fundraising events.

Clean and Intuitive Interface: Many users have praised Square POS for its clean and intuitive interface, stating that it is easy to use and navigate. Customers appreciate the simplicity of the user interface, which is clearly laid out and familiar to anyone with experience using smartphones, computers, or tablets.

Real-Time Sales Tracking: Numerous reviewers have found Square POS's real-time updates on tickets sold and revenue made to be invaluable. This feature allows businesses to easily track their sales performance and analyze their business metrics. Users appreciate having up-to-date information at their fingertips, enabling them to make informed decisions about their operations.

Customizable Options: Several customers have expressed appreciation for the variety of customizable options offered by Square POS. They like being able to tailor the system to their specific needs and business requirements. This flexibility allows them to adapt the software to their unique business models, making it a versatile solution for different types of businesses.

Clunky hardware design: Some users have found the hardware of Square POS to be clunky, particularly the chip reader when paired with phones. This has led to difficulties in using the device effectively and may impact the overall user experience.

Limited sales reporting flexibility: The software lacks flexible categorization in sales reports, making it challenging for users to drill down into their data and gain specific insights. Users have expressed frustration with this limitation as it hinders their ability to analyze sales performance thoroughly.

Inconvenient access to sales summaries: Users have reported difficulty accessing sales summaries on the phone app and are required to download an additional app, Square Dashboard, which adds an extra step and can cause inconvenience. This issue has been mentioned by several reviewers and may disrupt the seamless workflow for some users.

Attribute Ratings

Reviews

(1-25 of 58)
Companies can't remove reviews or game the system. Here's why
March 29, 2022

Easy to Use

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Square POS is used when we are taking orders from someone directly, in person. It solves the problem of needing a payment system to accept credit cards and debit cards. It helps us to easily sell our items, quickly accept payment, manage what we've sold in the database, and transfer money to our accounts.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We were looking for a good credit card processing system to use for our clients that did not have a big monthly overhead cost. Finding and using Square POS was such a blessing to our company and helps us make sure we receive all of our payments on time. Such a good investment!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Square POS to accept payments on the go at in-person events which also sends receipts to our customers. We also use it to send invoices and it also integrates with our online store and for inventory management. Sales reports are available and makes it easy to view trends.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Square POS has been extremely helpful when setting up an event that requires a fee at the door, as well as when selling items for a fundraiser. It is free for our company to use and allows us to keep everything tracked in one account. It is easily accessible by tracking all individual transactions. We can use Square POS anywhere and at any time that is convenient for the customers. As I mentioned, we use Square POS for events, fundraisers, game attendees, etc. We, as a company, are able to sell items on the go and can host events at any location with the help of Square POS.
Misty Kearns | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Square POS in my business mostly at local events to take and process payments for products and services that I am selling to customers who attend the events. Square POS makes taking payments and making sales easy for both my customers and for me as the seller. I also feel confident using their services for the reliability and secure transactions.
Samantha Forbes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Square in two businesses. In my full time job, we use the card reader that attaches to your mobile phone for selling books at our dinner seminars and other events. For my part time work I purchased a card reader that sits on my desk. I use them both for keeping track of inventory and retail sales.
DR. RAKESH TRIPATHI | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Square POS is a very useful software for any organization/department that requires to record and accept payments for purposes like events/fairs/merchandise/fee, etc. Square POS works on devices like computers, and mobile phones through the Square POS application. It is a great tool for accepting payments as well as maintaining records. The use of this product is not only specifically meant for selling products, but it can be also used for other cases were payment needs to be recorded properly.
Mithil Patel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used the Square POS platform for our in-store merchandising and business owner tools to manage inventory and key performance indicators. I primarily used it to analyze store traffic and channels. Another good benefit was the convenience and integrations it had with my other apps and systems at the store.
Samantha Crawford | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Square allows me to accept payments on the go. I love the little swipe unit that plugs into my phone to take debit/credit cards as well. I love the ease of use and the square POS unit allows me to swipe the customer's card instead of manually entering their information.
Heide Rembold | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Currently, I use Square POS to track clients, send invoices, sell one-time services and keep track of the sales that my business does. The business problems the products address are communication with clients and to provide receipts/invoices they can use on their end of business finance purposes.

In the past, I’ve used it in restaurant settings with a more hands-on aspect to the product gallery, printing receipts, etc.
Bobby Greenawalt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Square POS is used for all of our on-site payments for cash bars, concerts, festivals, weddings, sporting events, etc. It is the sole POS system that we've used in the 14 years that we've been in business. Sometimes we use just one Square POS System, while other times, we use 200. We own 40 of them and rent the others as needed.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We used Square POS for a short time while we were setting up a different system. It was a good fit as a short-term solution for us due to its ease of use and quick start-up. It was used both for card-present transactions as well as over-the-phone payments.
November 24, 2021

Meets our Current Needs

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Square POS to accept payments from customers that wish to use a credit card to pay for our services. It allows us to accept payments on-site after we complete a job. Without it, we wouldn’t be accepting any [...] credit cards and that would [be] limiting for customers.
November 23, 2021

Square POS Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Square POS whenever we are tabling at an event. We typically have items for sale whenever appearing at a conference, and use the Square POS app to handle our transactions with customers. Being able to handle cash/card/check transactions immediately on the spot is very helpful, and we also like seeing the summary report of our sales at the end of each day.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Square POS as our primary point-of-sale software and hardware package at our retail location and for mobile applications such as vending and catering events. In addition, we use Square to send invoices for pre-paid services (catering & events), and over the course of the COVID pandemic in 2020 have rapidly implemented Square's online ordering options.

We appreciate Square's flexibility and ease of use - both for customers and our employees. Square's user interface is reasonably easy to understand and operate, with relatively few glitches. Our customers appreciate that Square is a "known quantity" and are familiar with Square due to its popularity in the marketplace (many of fellow businesses, locally, also utilize Square).

Our only constructive criticism of Square is that implementing the online ordering package was initially somewhat cumbersome and clunky, and early on (in mid-2020) Square implemented many changes that caused us to have to re-do several things. However, over the past several months everything Square-related (including the online ordering site/package) has been stable and Square is regularly making updates to the end user experience to make changes and updates easier to do and process.
Nathan Sichilongo | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
A client approached us to set up a sales system for their services and we stumbled upon Square POS. The simplicity of the setup process impressed us and we were able to get it up and running for testing within an hour. Training staff members was straightforward and the client was able to scale things up quickly. The client mainly wanted a solution that would allow them to keep track of their business sales online whether they were physically there or not. For a small business, Square POS is great, but for those with more advanced needs, another solution may be required.
Ryan Connolly | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Square POS at our company for taking deposits in person, which makes the process super simple. The mobile terminal allows me to take it with me to a client meeting if needed and be able to take a deposit on the spot. This saves us time when it comes to trying to collect payments remotely.
September 22, 2020

Square Great Product!

Yvonne Graber | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Square POS in our organization to take credit cards online from our online e-commerce site. This has made taking credit card payments very easy. Also we use the Square reader for the iPhone when we have in person sales. It is a great time saver.
Kristi R-C, CTS, CQT | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Square to take payments for merchandise and organizational dues. The ease of processing both online and in-person has made it well worth the initial investment and fairly easy learning curve to get people up to speed with using it. The best part though has been having the date available for reporting and tax/accounting needs.
Nathan Bowman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Square POS for almost all of my merchandising sales—it's quick, fast, and easy to set up and since we're constantly on the go from festival to festival, job to job, I love that it's mobile-friendly. It's tough to find something that allows us to be up and running quickly since my team is often just a few people, and we can handle transactions while we're still in the process of loading in/out.
Jamaal Dickerson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Square POS for merchandise within the organization and it has never been easier or faster to complete a transaction! The user interface has been thought through because it is so user friendly and easy to learn. There are many features like reports, inventory, etc. that has always been hard to manage prior to using Square.
Return to navigation