Acuity Scheduling, a Squarespace company

Acuity Scheduling, a Squarespace company

Top Rated
About TrustRadius Scoring
Score 8.4 out of 100
Top Rated
Acuity Scheduling, a Squarespace company

Overview

Recent Reviews

Almost Perfect

8 out of 10
November 30, 2021
I use Acuity Scheduling, a Squarespace company, to allow prospects, clients, and colleagues to schedule appointments with me without the …
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Great for solo entrepreneurs!

9 out of 10
November 21, 2020
I use Acuity to schedule clients and have it set up on my website. I easily direct them to the website to schedule. It saves me a lot of …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Best of Award, Best Of Customer Support 2021

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Emerging

$14

Cloud
per month

Growing

$23

Cloud
per month

Powerhouse

$45

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Acuity Scheduling, a Squarespace company?

Acuity Scheduling is an appointment management platform developed by the company of the same name in New York and acquired by Squarespace in 2019.

Acuity Scheduling, a Squarespace company Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Acuity Scheduling, a Squarespace company?

Acuity Scheduling is an appointment management platform developed by the company of the same name in New York and acquired by Squarespace in 2019.

What is Acuity Scheduling, a Squarespace company's best feature?

Reviewers rate Support Rating highest, with a score of 9.4.

Who uses Acuity Scheduling, a Squarespace company?

The most common users of Acuity Scheduling, a Squarespace company are from Small Businesses (1-50 employees) and the Health, Wellness and Fitness industry.

Reviews and Ratings

 (103)

Ratings

Reviews

(1-25 of 45)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
  • We have very easily significantly scaled the number of clients we have by making it easy to schedule meetings with new clients
  • It is much more professional to have a meeting scheduler than go back and forth with clients on meeting times, affecting our brand reputation positively
  • It has saved countless hours of time (=money) on manually creating meetings, sending confirmation emails, etc.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Minimizing no shows
  • Giving me back time by taking tasks off my mind/to-do list to focus on bigger more important things
  • Payment management (it helps me make sure I receive my payments/recurring payments and follow up with clients if a payment has failed)
  • Honestly just saving me from scheduling nightmares and headaches
  • Timezones! It does it for you! (I work internationally)
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Saves approximately 5 hours per week on back and forth scheduling
  • Prevents nearly 100% of scheduling errors, delivering a much better customer experience
  • Additional revenue capture through collecting payment before accepting booking
Dr Olivier Becherel - Leadership and Executive Coaching | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Saved me time for emailing back and forth to do bookings
  • Removed some friction on the front end
  • Simple and convenient way to schedule meetings
Christopher Cantrall | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
  • Absolutely massive ROI via freeing up manpower. If you're not using a scheduling app, you're throwing money away
  • Clear, consistent messaging for participants ensures they're always getting accurate info and we're not stressed about an errant AM or PM
  • We have a few times screwed up getting an appointment type in the right email template. If your appointment types are varied or change a lot, there's a lot of work to do to ensure reminder emails are correct.
Ofir Vaisman | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
  • Initially, it was the best assistant we ever had.
  • Over the last month, I've spent 10-15 hours trying to find a solution on my own, with no support from Acuity. This will cost us in the long run.
  • Since purchased by Squarespace, profits seem to be the main incentive for them and they don't work with the clients like before.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Acuity Scheduling has been quite literally a core piece of my business. Using Acuity Scheduling's appointment questionnaire function, I have been able to connect with my prospects as well as weed out those who are not genuinely invested in themselves or me deeply.
  • Acuity Scheduling has been a focal point, which has brought in roughly 90% of my business revenue since I have used it for prospect appointments.
  • Acuity has also allowed me to keep track of my ads and business performance so that I have been able to grow over time.