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Squarespace

Squarespace

Starting at $12 per month
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Overview

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Recent Reviews

TrustRadius Insights

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Admin section (89)
    7.2
    72%
  • Mobile optimization / responsive design (86)
    7.0
    70%
  • Page templates (90)
    7.0
    70%
  • Library of website themes (87)
    7.0
    70%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.squarespace.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.5
Avg 8.2

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

6.7
Avg 7.7

Web Content Creation

Features that support the creation of website content.

7.4
Avg 7.7

Web Content Management

Features for managing website content

7.3
Avg 7.4
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Product Details

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Their templates are designed to be elegant and give users maximum control over the look & feel of the website. Some Squarespace templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace allows eCommerce users to customize not only elements like themes and fonts, but also structural elements like online store layout. Templates are optimized for mobile shopping. SEO, product galleries, and order management features are built in. Squarespace integrates with Stripe for credit card payments, and ShipStation for shipping.

Squarespace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace starts at $12.

Reviewers rate Role-based user permissions and WYSIWYG editor highest, with a score of 8.5.

The most common users of Squarespace are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(301)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually appealing websites. With its well-designed templates and extensive availability of designer fonts, Squarespace allows users to create a professional-looking website with ease. Users appreciate the platform's intuitive interface and drag-and-drop functionality, making it accessible for both beginners and design professionals. Squarespace also offers useful tools like Analytics to track website traffic and sales data, as well as an Abandoned Cart feature to follow up with potential customers. Furthermore, Squarespace's integration with payment systems like Stripe and PayPal simplifies the process of setting up e-commerce capabilities on a website. Whether it's showcasing products, maintaining portfolios, or running corporate websites, Squarespace provides a time-saving and cost-effective solution for individuals and businesses alike.

Intuitive Interface: Users have consistently praised Squarespace's intuitive interface, with many stating that it has made website creation and management effortless. Numerous reviewers have mentioned that they can easily navigate through different sections of their websites and perform tasks such as managing portfolios, blog posts, and responding to comments seamlessly. This user-friendly interface has greatly enhanced users' efficiency in managing their websites and engaging with their audience.

Wide Selection of Templates: The extensive collection of beautifully designed templates in Squarespace has received high praise from users. Many reviewers appreciate the wide variety of options available, as well as the frequent addition of new templates. These templates are seen as time-saving features for users with limited design background and coding knowledge. Thanks to the intuitive nature of these templates, users find them extremely easy to work with and customize according to their preferences.

Great Customer Support: Squarespace's customer support has been highly regarded by users for its helpfulness and responsiveness. Reviewers mention that the support team is not only friendly but also goes above and beyond to assist them whenever issues arise. Users appreciate having responsive email replies and live chat options available for support. The excellent customer service provided by Squarespace ensures that users feel supported throughout their website building journey

Cons:

  1. Limited customization options: Users have expressed frustration with the limited customization options in Squarespace, particularly in terms of design and layout. Several users have mentioned that the templates provided by Squarespace can look somewhat generic and lack flexibility for creating more complex websites.
  2. Difficulties in navigation and finding features: Some users find it difficult to navigate Squarespace's user interface and locate certain features. There is a learning curve associated with the software, making it challenging for users to find their way around and access specific functionalities.
  3. Lack of customer support options: Customer service being available only through email has been seen as a drawback by some users. They feel that having additional support channels, such as live chat or phone support, would be beneficial for resolving issues or seeking assistance more efficiently.

Based on user reviews, users recommend using Squarespace for any level of web experience and most businesses. They find Squarespace easy to use and navigate, and highly recommend it for beginners. Users suggest exploring different templates and reaching out to support if needed. Squarespace is also recommended for small businesses, ecommerce, organizations, and artists. Users advise learning basic HTML and CSS coding for advanced features and understanding SEO for better website performance. They highly recommend Squarespace as the best website provider and recommend purchasing a domain through Squarespace for convenience. Users advise planning the site on paper before executing it in the system and recommend watching tutorials and experimenting with the program beforehand. Overall, users highly recommend using Squarespace for creating professional-looking websites with minimal effort.

Attribute Ratings

Reviews

(1-25 of 83)
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Score 6 out of 10
Vetted Review
Verified User
Incentivized
Squarespace was the quickest to get up and running for a basic website, and with the GoDaddy integration it simplified rapid setup. A plugin for basic language translation allowed us to be compliant from day one.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Squarespace was quicker to set up and more accessible to manipulate the theme, pictures, and content. The page layouts are more versatile and fluid. With WordPress, more time-consuming efforts go into making a template work the way you want it to (because of the lack of the drag-and-drop grids that Squarespace has).
Score 8 out of 10
Vetted Review
Verified User
Incentivized
WordPress is for more advanced users and allows more functionality to be built into the website. However, Squarespace is easy to use and you will be able to get a functioning website up and running on your own. That is their main point and purpose for their mission. However, throughout the years, they have built in more robust functionality. Sometimes hard to find but easy to fix with a quick youtube.
Andy Ryan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I would choose Squarespace over all the competition unless I wanted a website builder/host that had an online course portal. Squarespace has the easiest website builder. It's relatively cheap. It automatically updates. It is easy to integrate with third-party services such as Google email. I would recommend it over WordPress or Wix because I personally like the interface and templates better.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is by far the easiest option to use by non-technical staff, so we rely on it when we need to get something to market quickly, with minimal design and development time, in a way that is maintainable by Events and Marketing staff without support from web development staff.
Lisa Cooley | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Both of my fields are visual, so design is as important as functionality. Unbounce looks great, but it's not set up for the same full functionality. I've also been quite familiar with Squarespace and felt comfortable with them.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I found it easier for me to use square space myself rather than have a middle person between me and my website. It was a lot easier for me to access and change something and when I wanted to change something on my site. It gave me flexibility and more options to utilize my creativity as well.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Squarespace's most attractive feature in comparison to WordPress and Wix is its library of themes available to use. WordPress has a neverending supply of options but that's WordPress, the industry-standard however the limited options for Squarespace is nice so you aren't needing to search for ages to find something you love. Wix's WYSIWYG builder is more user-friendly for novices and people who just want to change something on the fly.
Darcy Knapp, MBA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Squarespace offers better SEO options and ease of use than Wix/Weebly site builders. Squarespace is easy to manage and easy to track inventory and sales. For companies with lower skill sets in-house, it is also very easy to train staff to manage the platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I liked the usability of Squarespace better than Network Solutions for the type of website we were looking for. I found it was easier to create and customize and I liked the overall look of the website in Squarespace better than what the end result of the Network Solutions site ended up being.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Myself and my team have used more robust web development platforms for bigger organization presence on the web. However that has always required more time, effort and talent by using web developers to setup and add content to the sites. With squarespace, a site can be setup in less than an hour and any of our team members can keep working on the sites throughout the course of our project to keep it updated. The platform is much easier to use and its very user friendly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is the best option relative to other web hosting and design platforms we initially reviewed. It was a bit more expensive than some of the free models we looked at but those sites often came with hidden fees if we wanted to customize anything and Squarespace has continued to serve us well over the years without any server or downtime issues and with some nice customization features to make the site truly our own as our company has grown and developed.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I actually ended up going with WordPress's OShine theme. Squarespace just missed some of the SEO and API tracking that I wanted and Elementor was too slow and WP Rocket isn't compatible with it. OShine ended up fitting the bill so everything I wanted could work together, but Squarespace was amazing at how simple it was to use.
Jared Jacobson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is easier to use. In addition, Squarespace costs less to maintain. The site looks more professional and clean looking. The multilingual website tool helps to translate the content of the website from English to another language. I also liked all the resources that came with the product so that I was able to get up and running quickly.
Michael Chow | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Overall, as a designer, it makes perfect sense for small to large businesses to use a site such as SquareSpace. Costs are relatively reasonable with the ability to go in and do custom code.

The issue is certain aspects of it, depending on the plan, you can't do. So, if you want to do API to the site, you need to use the top-tier program to do so. Even at custom code, you won't have access to the API section.

As well, like all templates and themes, everybody is using the same style too.
Don Stone | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
ResellerIncentivized
We use Squarespace to create small to medium informational websites for clients that want an easy-to-maintain site. Most sites we design use WordPress due to its extreme flexibility and countless templates and plug-ins. While we have used Wix and Shopify to create sites, we generally will not use these platforms unless requested by our clients.
Courtney Birnbaum | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Each website or webstore backend that I've used has different purposes, so do not let me mislead you. Squarespace provides the best balance of website, blog and storefront for my purposes, and outright beats Weebly for a better appearance in your final product. Tumblr and WordPress have social connections that many bloggers can't do without — the integration into the larger platforms allow a different audience to connect than Squarespace does, but at the cost of customization options and robust marketing tools that Squarespace offers. Shopify is my preferred large store manager, but Squarespace does the job very well for smaller stores like my current setup, and includes website hosting and so many more pages than my Shopify option would. I work regularly with SIDEARM Sports on the front end and back end of their athletics websites, and they create so many excellent websites with highly customizable looks and features, but their role is for building specific types of websites and come at a much higher price than Squarespace because of their full team support. It is probably not fair to compare them because of their differences, but I will mention that Squarespace has simple, pretty backend navigation comparatively.
Josh Summerhays | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
WordPress is great for customization and extensibility but is much more of a hassle to maintain and secure. We opted for Squarespace to simplify all of those management aspects while upgrading our design. We never had much interest in going the ad network route with our blog, preferring to create pleasant, unobtrusive blog content that would drive people to our products. Squarespace has been great for that.
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