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Squarespace

Squarespace

Starting at $12 per month
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Overview

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Recent Reviews

TrustRadius Insights

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Admin section (87)
    8.3
    83%
  • Page templates (88)
    7.1
    71%
  • Library of website themes (85)
    7.1
    71%
  • Mobile optimization / responsive design (84)
    6.7
    67%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.squarespace.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.5
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.7

Web Content Creation

Features that support the creation of website content.

7.8
Avg 7.6

Web Content Management

Features for managing website content

8.2
Avg 7.3
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Product Details

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Their templates are designed to be elegant and give users maximum control over the look & feel of the website. Some Squarespace templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace allows eCommerce users to customize not only elements like themes and fonts, but also structural elements like online store layout. Templates are optimized for mobile shopping. SEO, product galleries, and order management features are built in. Squarespace integrates with Stripe for credit card payments, and ShipStation for shipping.

Squarespace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace starts at $12.

Reviewers rate WYSIWYG editor and Publishing workflow highest, with a score of 9.

The most common users of Squarespace are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(297)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually appealing websites. With its well-designed templates and extensive availability of designer fonts, Squarespace allows users to create a professional-looking website with ease. Users appreciate the platform's intuitive interface and drag-and-drop functionality, making it accessible for both beginners and design professionals. Squarespace also offers useful tools like Analytics to track website traffic and sales data, as well as an Abandoned Cart feature to follow up with potential customers. Furthermore, Squarespace's integration with payment systems like Stripe and PayPal simplifies the process of setting up e-commerce capabilities on a website. Whether it's showcasing products, maintaining portfolios, or running corporate websites, Squarespace provides a time-saving and cost-effective solution for individuals and businesses alike.

Intuitive Interface: Users have consistently praised Squarespace's intuitive interface, with many stating that it has made website creation and management effortless. Numerous reviewers have mentioned that they can easily navigate through different sections of their websites and perform tasks such as managing portfolios, blog posts, and responding to comments seamlessly. This user-friendly interface has greatly enhanced users' efficiency in managing their websites and engaging with their audience.

Wide Selection of Templates: The extensive collection of beautifully designed templates in Squarespace has received high praise from users. Many reviewers appreciate the wide variety of options available, as well as the frequent addition of new templates. These templates are seen as time-saving features for users with limited design background and coding knowledge. Thanks to the intuitive nature of these templates, users find them extremely easy to work with and customize according to their preferences.

Great Customer Support: Squarespace's customer support has been highly regarded by users for its helpfulness and responsiveness. Reviewers mention that the support team is not only friendly but also goes above and beyond to assist them whenever issues arise. Users appreciate having responsive email replies and live chat options available for support. The excellent customer service provided by Squarespace ensures that users feel supported throughout their website building journey

Cons:

  1. Limited customization options: Users have expressed frustration with the limited customization options in Squarespace, particularly in terms of design and layout. Several users have mentioned that the templates provided by Squarespace can look somewhat generic and lack flexibility for creating more complex websites.
  2. Difficulties in navigation and finding features: Some users find it difficult to navigate Squarespace's user interface and locate certain features. There is a learning curve associated with the software, making it challenging for users to find their way around and access specific functionalities.
  3. Lack of customer support options: Customer service being available only through email has been seen as a drawback by some users. They feel that having additional support channels, such as live chat or phone support, would be beneficial for resolving issues or seeking assistance more efficiently.

Based on user reviews, users recommend using Squarespace for any level of web experience and most businesses. They find Squarespace easy to use and navigate, and highly recommend it for beginners. Users suggest exploring different templates and reaching out to support if needed. Squarespace is also recommended for small businesses, ecommerce, organizations, and artists. Users advise learning basic HTML and CSS coding for advanced features and understanding SEO for better website performance. They highly recommend Squarespace as the best website provider and recommend purchasing a domain through Squarespace for convenience. Users advise planning the site on paper before executing it in the system and recommend watching tutorials and experimenting with the program beforehand. Overall, users highly recommend using Squarespace for creating professional-looking websites with minimal effort.

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
December 05, 2017

The Perfect Portfolio Pal

Mandy Cramer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am full time freelance graphic designer who often doesn't have the time to work on my own website or personal branding. Squarespace offers a platform where I can easily update my portfolio and blog in order to create a simple landing page for potential clients to review my work. I love how it is easy to customize and how the blog is integrated into the website. While I haven't fully utilized the shop feature, I really appreciate that you can do that as well.

Squarespace is really quite affordable and you don't have to worry about finding a host and uploading your design like I had to do in the past when designing my own website from scratch.
  • Integrated blog with website.
  • No need for additional hosting.
  • Simple to use layouts and customizing without having to deal with any jquery or java, etc.
  • Easy to control and even edit on the go via their app.
  • Sometimes it can be a little difficult to shift things around.
  • There are limits on how many pages you can have depending on the payment tier you have.
  • I'd love to be able to adjust the size of items more easily without it affecting the way other images or items appear on the page.
Squarespace is especially good for the graphic designer or artist who simply doesn't have the time to develop an in-depth website portfolio. Most designers can attest that they are too busy designing for actual clients than polishing their own branding. While most designers would love to have their own built-from-scratch website, it really is a quick way to have a main page to direct clients too.

Squarespace is also fantastic for clients who aren't too web-savvy but want to be able to have some control behind their content.
Web Content Creation (8)
65%
6.5
WYSIWYG editor
N/A
N/A
Code quality / cleanliness
N/A
N/A
Admin section
90%
9.0
Page templates
100%
10.0
Library of website themes
80%
8.0
Mobile optimization / responsive design
90%
9.0
Publishing workflow
100%
10.0
Form generator
60%
6.0
Web Content Management (5)
30%
3.0
Content taxonomy
N/A
N/A
SEO support
70%
7.0
Bulk management
N/A
N/A
Availability / breadth of extensions
N/A
N/A
Community / comment management
80%
8.0
Platform & Infrastructure (2)
N/A
N/A
API
N/A
N/A
Internationalization / multi-language
N/A
N/A
Security (1)
N/A
N/A
Role-based user permissions
N/A
N/A
CMS programming language or framework
N/A
N/A
  • I've been able to land clients that weren't sure about my design skills after they were able to check out my portfolio.
  • The cost is pretty low, so I easily make much more than I invest into the services provided.
Squarespace is much better than other website builders because it is cleaner, more user-intuitive and advanced than other web page building sites. I used to use Wix and I really didn't like it at all. Wordpress can be too difficult to customize for someone who isn't too savvy on technology. Overall, I love Squarespace's simplicity and the ease of being able to adjust layouts and customize.
1
Portfolio of my design and artwork. I can also create a shop where people can buy prints. I also have an easy to use contact page where people can contact me directly.
1
Myself. I own and manage my business working as a freelance designer with clients all over the world.
  • Online Portfolio
  • Contact
  • Blog
  • Blog
  • Hosting
  • Shop
  • Surveys
  • Payment Forms for services
I've renewed my Squarespace 3 years in a row
Yes
I replaced Wix. Wix was more cumbersome and at the time didn't offer support for a blog that wasn't linked to another website. I love that Squarespace has a blog built into their websites.

Another reason I chose to use Squarespace was because it allowed me to keep all my hosting in one place. I was able to replace having a blog, a hosting site, and domain site and have it all in one location.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
The ability to have a blog that was attached was essential for me. I hate having multiple accounts across many platforms so this was integral! Being able to have something so simple to update and create quick content was ideal for me. Prior to that I'd have to link a wordpress or other blog to the website.
I would not change my decision at all! Squarespace has been so simple to use and I love it!
No
Easy to find support on their website.
Yes
Yes, the main bug was with the site crashing on Mac, but that is something they have worked on.
I cannot as I haven't really had to use their support to talk to a person directly. That said, their website has simple to find support and FAQ, as well as troubleshooting. Also, because there are so many users, if you need to get help or support, you can find a quick fix by searching on google for issues others have had.
  • Point and Click style
  • Easily customizable
  • Easy to move things around
  • None really
Yes
It resizes really well without my need to do any script to make it mobile-friendly. I'm personally not a fan of coding so this cuts out so much time for me.
It's simple to use for someone who is really good with computers as well as those who are not. I've been using my personal squarespace for years and have also helped clients build a starting page which they are later able to manage theirselves.
Angela Skees | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company, which is made up of a family of companies, uses Squarespace for our each of main websites. These are the first place anyone would look for information on our products. They contain all our contact information, product and installation information, downloads, images, maps and galleries. It ensures that all possible information on our companies and products is easily accessible and always available, both for our customers and our sales force. We currently have 5 different Squarespace sites, one for each of our companies. They are all linked together in a manager account and are easily edited and updated by the site manager and those who have editing credentials.
  • Galleries - These are robust and clean. Able to be edited to suit your needs and configured to show off the high quality images companies produce.
  • Blogs - The blog feature is very developed. We do not utilize it in our companies, since we are less of a social product. But a good blog helps bring a personal feel directly to the consumers.
  • Site development - As a novice html user, I can easily edit and maintain our sites without the need for costly web developers.
  • Images - Though the gallery function is robust and able to be customized, I find that when placing images directly on to page layouts, that the software often resizes or moves the image to suit the template. I often wish I could specify the image size directly with pixel dimensions to ensure that it does not move or resize itself, which can cause lower resolution images to look blurry.
  • Sidebars - nearly all of Squarespace's current templates do NOT have the option for a sidebar included. This is something we love to use as it keeps the most current notices we wish to share visible on all pages without the need to edit every single page.
  • Folders and Indexing - Squarespace currently does have the ability to make dropdown menus by creating folders of pages. However, having a subfolder is not supported. Nor can you nest an Index, a collection of galleries or images, inside of a folder, which means that our products cannot be subdivided into their product folders. It just means we have to have a separate place for them, and our visitors to the site must look in two different places to get the complete information on some items.
Squarespace is more suited to simpler sites. If you need to have complex linked galleries and pages, it is not for you. However, if you are someone who considers yourself an artist, such as photographers, bloggers, painters, etc, you will find this perfect for your work. They also have great templates for selling items with Paypal.
Web Content Creation (8)
83.75%
8.4
WYSIWYG editor
100%
10.0
Code quality / cleanliness
80%
8.0
Admin section
90%
9.0
Page templates
80%
8.0
Library of website themes
60%
6.0
Mobile optimization / responsive design
100%
10.0
Publishing workflow
80%
8.0
Form generator
80%
8.0
Web Content Management (4)
72.5%
7.3
Content taxonomy
60%
6.0
SEO support
70%
7.0
Availability / breadth of extensions
80%
8.0
Community / comment management
80%
8.0
Platform & Infrastructure (2)
75%
7.5
API
70%
7.0
Internationalization / multi-language
80%
8.0
Security (1)
100%
10.0
Role-based user permissions
100%
10.0
CMS programming language or framework
N/A
N/A
  • Certainly increases our ability to service our customers.
  • As a newer company with a brand new products, a professional website is crucial to our brand and image. Squarespace allows us to have a quality site without huge overhead.
  • The ability to direct new customers directly to the site to resolve questions, aids in our sales team generating positive sales.
We have had a WordPress site in the past, but with the constant updates and my staff's limited knowledge of the platform, every time WordPress had an update our plugins would cause it to crash. The site was also not as easy to make changes to and the backend was less user friendly. We also looked into using a free Google Sites page for a time, for one of our simpler product lines, but without extensive html knowledge or a web developer, again, it was not as professional looking as we felt it needed to be.
No
The same support is available to all users of Squarespace, regardless of level of the site. As a smaller company, even though my sites have less than 15 pages, I do not need to upgrade to the Premium level of service to get full support like a larger company with more pages and users.
Help is available directly from the back end and uses full sentence searching to find answers to questions others may have asked before. With a ton of articles and support questions documents, it is very likely that your question has been answered. If not each page has the ability to open a direct email to support. Each case has a number and can be followed. Responses are often quick and have links and directions clearly stated.
No
Recently I had four old sites in Squarespace 5. Squarespace has since upgraded to version 7. The very first site we ever made was for another company that we did consulting work for and since then they decided to take over their site management themselves. Unfortunately as the first site it was our main account for the three sites that followed. Support was very helpful to us in unlinking the four SS5 sites, allowing us to transfer ownership of the first site to our client. We were then able to maintain the other three as needed, as well as work on updating one into SS7. Each step of the process was helped and documented by support and made the scary process of switching ownership and billing for so many sites and easy process.
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