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Users of SquizMatrix have found that the improved search options on the website have made it easier and faster for them to discover the …
Overview
What is Squiz Digital Experience Platform?
Squiz DXP helps lean teams in service-led organizations take control of their online experience and brand. It is used to build, manage and connect digital experiences across websites, portals, apps. It unifies tech, data and content from any vendor, and…
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What is Squiz Digital Experience Platform?
Squiz DXP helps lean teams in service-led organizations take control of their online experience and brand. It is used to build, manage and connect digital experiences across websites, portals, apps. It unifies tech, data and content from any vendor, and makes it all work as one.
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Product Details
- About
- Competitors
- Tech Details
What is Squiz Digital Experience Platform?
Squiz Digital Experience Platform (DXP) is used to build, manage and personalize connected multi-channel experiences fast and at scale. It allows customers to move beyond managing content to managing experiences.
Squiz DXP is a composable DXP, used to build brilliant experiences, websites, apps, portals or any other customer experience. Squiz DXP allows users to bring the existing tools and systems from their tech stack, add or swap capabilities, and deliver experiences from one platform.
Squiz DXP includes nine core capabilities needed to build experiences while remaining stable and secure. These include:
- Integration
- Content Management
- Asset Management
- Search
- Experience Management
- Personalization
- Optimization
- Delivery
- Platform
Squiz Digital Experience Platform Features
Digital Experience Platform Features
- Supported: Cloud enablement
- Supported: Content aggregation
- Supported: Content classification
- Supported: Multi-channel content personalization
- Supported: Customer data analytics
- Supported: DXP Third-Party Integrations
- Supported: Multi-website management
- Supported: Digital asset management
- Supported: Editorial workflows and task management
Web Content Creation Features
- Supported: WYSIWYG editor
- Supported: Code quality / cleanliness
- Supported: Content versioning
- Supported: Admin section
- Supported: Page templates
- Supported: Library of website themes
- Supported: Mobile optimization / responsive design
- Supported: Publishing workflow
- Supported: Form generator
- Supported: Content scheduling
Web Content Management Features
- Supported: Internal content search
- Supported: Content taxonomy
- Supported: SEO support
- Supported: Browser compatibility
- Supported: Bulk management
- Supported: Page caching
- Supported: Community / comment management
- Supported: Import / export
- Supported: Website analytics
Customer experience management Features
- Supported: Multi-channel customer feedback collection
- Supported: Product usage analytics
- Supported: Customer experience profiles
- Supported: Customer experience dashboard
- Supported: Customer journey mapping
- Supported: AI-powered recommendations
- Supported: Website A/B testing
Results and Analysis Features
- Supported: Conversion tracking
- Supported: Test reporting
- Supported: Funnel Analysis
- Supported: User Segmentation
Platform & Infrastructure Features
- Supported: API
- Supported: Internationalization / multi-language
Security Features
- Supported: Role-based user permissions
- Supported: Version history
- Supported: Simple roll-back capabilities
Squiz Digital Experience Platform Screenshots
Squiz Digital Experience Platform Videos
What is Squiz Digital Experience Platform (DXP)? This short 90-second explainer describes exactly what it is, and how it can help users build brilliant experiences fast.
What is a DXP, and why do I need one?
Squiz's Head of Engineering, Greg Sherwood, defines the role of a digital experience platform (DXP) and the importance of content management becoming a part of the digital experience tech stack.
Squiz Digital Experience Platform Competitors
Squiz Digital Experience Platform Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of SquizMatrix have found that the improved search options on the website have made it easier and faster for them to discover the information they need. This has been particularly beneficial in their day-to-day work, as the product allows for quick website building without the worry of feasibility. Corporate B2C sites with light integrations to eCommerce and other external systems have successfully used SquizMatrix. The product helps tie together a complex business with multiple websites and external systems, enabling quick responses to changes.
Speed is of utmost importance when it comes to time-to-market for articles, and users have emphasized this fact. Squiz Matrix has streamlined web content management, enabling successful content editing across the organization. It also addresses the need for devolved content management, strong cross-selling, and systems integration. The extensibility of Squiz Matrix allows users to utilize one platform for multiple systems and projects, including publicly accessed systems, simple websites, and intranets. It is used to solve a diverse range of online needs, from corporate access to content and product selling to linking various databases.
Users appreciate the ability to develop complex solutions and surface content in ways that highlight hidden gems. For example, Squiz Matrix has been integrated with the Department of Primary Industries to host all internet-based services, including the intranet, and has been successfully used for around 7 years. Overall, users have found SquizMatrix to be a valuable tool that not only simplifies web content management but also enables efficient collaboration and adaptation in a rapidly changing digital landscape.
Outstanding Customer Service: Reviewers consistently praise the outstanding customer service provided by Squiz Matrix. Many users have mentioned that the customer service crew goes above and beyond to meet their requirements and resolve any issues as soon as possible.
Highly Customizable Search Options: Several reviewers have highlighted the highly customizable search options in the interface of Squiz Matrix. This feature significantly improves user experience by allowing them to tailor the search functionality according to their specific needs.
Flexibility and Adaptability: Many users appreciate the flexibility and adaptability of Squiz Matrix. They mention that if they can think of it, they can do it in Matrix. Users have given examples such as building a JSON backend for mobile apps and managing thousands of pages.
Long Ramp-up Time for Internal Staff: Some users have experienced a longer ramp-up time for internal staff than expected, which has impacted their ability to fully utilize the Squiz platform.
Difficulty Accessing Customized Features without Additional Costs: Several users have encountered difficulties in gaining access to customized features without incurring additional costs, leading to frustration and potential budget constraints.
Challenging Onboarding Process and Lift and Shift of Existing Experience: The onboarding process and lift and shift of existing experience to Squiz were not ideal according to some users. This has caused inconvenience and delays in getting the product up and running smoothly.
Attribute Ratings
Reviews
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May 03, 2014
A rock solid solution to Content Management
Score 7 out of 10
Vetted Review
Verified User
While working with Department of Primary Industries we integrated Squiz to host all internet based services, including the intranet. We felt that this CMS addressed all of our requirements, heavily focused on standards, best practice, highly customizable distributed publishing while allowing for scale. I believe the platform is still being used today, now around 7 years later.
- Speed and efficiency
- Roles and content control
- Related content
- User Interface was good but heavy, with Java powering the backbone I recall finding this somewhat troublesome at the time.
- Having a single powerful CMS platform that would integrate a number of organisations that had recently merged - Squiz was a big part of bringing our web architecture together gracefully.
- Increased employee efficiency
Easier to work with