Retrace Reviews

7 Ratings
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Score 7.8 out of 100

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Reviews (1-3 of 3)

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February 26, 2020
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using Stackify Retrace every time we have to capture critical details about what our Ruby or Python code is doing. The main issue solved for us by Retrace is the fact that it enables us to track custom methods in our code and also that it supports non web applications.
  • It combines code profiling with application logger.
  • It is safe for production usage.
  • No native support for Google Cloud.
  • Neo4j integration is not straight forward.
Stackify Retrace is a perfect fit in case your application executes multiple external HTTP requests towards SOAP or REST web services and you need to track and log these calls. It works really well if your code is deployed on Azure or Amazon Web Services cloud platform, however it will not work if you are using Google Cloud.
Submitting a ticket to Stackify Retrace support team is very easy and the response is always within a few hours. In case of some serious problems they are able to provide assistance coming directly from one of their developers what decreases significantly the amount of time needed to figure out what is causing the issue.
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June 14, 2017
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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APM Plus is used by the entire company from sending out purchase orders to sending customer invoices and sales order acknowledgments and even advanced ship notices when something ships out for a customer. Internally APM Plus is used as a document archive to get the exact document that was sent to the customer. This can be used to follow up with customer statements to help customers see what they owe with great consistency. The emails can be sent individually or in groups or sent to different companies. APM Plus can even fax when email is not possible.

  • APM Plus has a searchable archive that makes it easy to find a previously sent document.
  • APM plus can automatically decide if the email address isn't present on a document, send it by fax. If no fax number exists the document is sent back to sender for evaluation.
  • Sending to APM Plus is as simple as sending a document to a Printer! APM Plus does the rest!
  • To set up the fields that APM Plus monitors, you need to map each field area on each document.
  • APM Plus could use a way to link the documents back into the finance or business software so you can find the document under the PO, Sales Order, Invoice, etc.
  • APM Plus setup is only for the professionals. There are many areas that need tweaking on setup, having a better default setup would lessen the learning curve to set it up for use.
If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.
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June 08, 2015
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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We were using New Relic, but it wasn't providing us the info we wanted and it was so expensive that we couldn't afford having it on all production servers. I've been using Stackify in a .net, Azure based webapp; the app is with high traffic subscription service, and solid services is essential. In one case we were using Stackify to identify an issue that made the site slow occasionally; it was very hard to pin point the source of the problem. Once installed it was a very fast process and we identified the combination of issues that lead to this behavior. Having the log and error data as part of the detailed trace was tremendous help. And seeing all the logs recorded when an exception was thrown is a cool little feature. Personally I can watch their real-time tailing all day long.
  • Integration of performance management with log management so you get the parameters sent
  • In-line log and error data in trace
  • Integration of error and log data, so in one click you can see all the logs recorded when an error was thrown
  • Very reasonably priced
  • Need to improve their mobile support
  • Documentation improvment
If you're a Java or .net shop they will do excellent. I believe that for PHP, Ruby, Java and few others they have only the error and log management and the application and server monitoring.
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What is Retrace?

Stackify Retrace provides application performance management across the entire stack. Coupled with aggregated logs from common logging frameworks, find every exception in code. Retrace code with lightweight code profiling and track and monitor all key application and server metrics. The vendor states that with coverage for full lifecycle development, the Stackify Retrace software offering is tailored to be inclusive for multiple role types, and presents everything your team needs to know about your applications, performance, and diagnostics is all in one place.

Retrace Features

Additional Features
Has featureAdvanced deployment reporting
Has featureDetailed SQL query monitoring
Has featureIntegrated logging and profiling
Has featureUnlimited users
Has featureFull software life cycle coverage
Has feature1 hour support response time
Has feature.NET, .NET Core, Java, PHP, Node.js, Ruby, and Python support
Has featureCode Profiling
Has featureError Tracking
Has featureCentralized Logging
Has featureApp and Server Metrics

Retrace Screenshots

Retrace Videos (2)

Retrace Integrations

Slack, Axosoft, Jira Software, Webhooks, VS Team Services

Retrace Competitors

New Relic, Datadog, Application Insights

Retrace Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Essentials$99up to 3 servers, 500,000 traces, and 1,000,000 logs
Standard249+2,000,000+ traces and 5,000,000+ logs
EnterpriseCustomCustomer number of traces and logs

Pricing is based on trace and log usage.

Retrace Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar
On Site Training

Retrace Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No