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What is StackState?

StackState is an observability solution that helps enterprises decrease downtime and prevent outages by breaking down the silos between existing monitoring tools and tracking changes in dependencies, relationships, and configuration over time. The system relates these changes to incidents,…

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Recent Reviews

TrustRadius Insights

StackState has proven to be a valuable tool for users in various industries, allowing them to address performance issues within their SaaS …
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StackState does what it promises.

10 out of 10
April 28, 2021
It is used by the Cloud Services department, which consists of engineers on different platforms and technology to have one pane of glass …
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StackState for Cloud Native Environments

$15 Per billed annually

On Premise
per month per host

StackState for Hybrid IT Environments

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On Premise

Entry-level set up fee?

  • No setup fee
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  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per host
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Product Demos

Save 85% in Time Spent on Root Cause Analysis with Topology-based Observability | StackState demo


The Observability Maturity Model Webinar | StackState, TechStrong Research, Ripple X

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Product Details

What is StackState?

StackState is an observability solution that helps enterprises decrease downtime and prevent outages by breaking down the silos between existing monitoring tools and tracking changes in dependencies, relationships, and configuration over time. The system relates these changes to incidents, understanding the precise change that is the root cause of an issue. The vendor states StackState clients realize decreases in mean-time-to-repair (MTTR), fewer outages, and lower costs associated with incidents.

StackState Features

  • Supported: Time-Traveling Topology
  • Supported: Change<>Incident Mapping
  • Supported: Autonomous Anomaly Detection

StackState Integrations

StackState Competitors

StackState Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsLinux, Kubernetes
Mobile ApplicationNo

Frequently Asked Questions

StackState starts at $15.

Dynatrace and Moogsoft are common alternatives for StackState.

Reviewers rate Support Rating highest, with a score of 8.7.

The most common users of StackState are from Enterprises (1,001+ employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

StackState has proven to be a valuable tool for users in various industries, allowing them to address performance issues within their SaaS applications in a cloud-native AWS/EKS environment. By providing better insights into network and services, StackState enables users to visualize the real network and compare it to the designed network, helping them identify and resolve any discrepancies. The product also offers the ability to auto-discover and consolidate different IT landscapes into one comprehensive overview, breaking down monitoring silos and streamlining the monitoring process.

One of the key benefits of StackState is its topology-powered observability, which allows users to quickly pinpoint the root cause of issues across the entire system-wide area. This feature has been highly praised by users who have found it instrumental in improving application performance monitoring, chain insights, and cloud infrastructure monitoring. StackState's intuitive interface facilitates faster root-cause analysis by providing a holistic overview of infrastructure, applications, and services. Users have expressed their satisfaction with the product's ability to integrate all services, even those not sent to a central data lake like Splunk, thereby solving the problem of scattered monitoring data.

StackState further enhances visibility of IT landscapes by connecting different systems and subsystems in one view, reducing the need for extensive root cause analysis. This improved visibility leads to better availability, reduced mean time to repair, and an enhanced customer experience. Users have highlighted StackState's smart root cause analysis capabilities which correlate and enrich a large percentage of incidents while creating parent-child relationships. By aggregating monitoring data from various tools into one platform, StackState provides users with better insight and overview of key business processes.

Feedback from users has been overwhelmingly positive regarding StackState's capabilities and potential to achieve operational goals such as faster root cause analysis and better visibility over on-premises and AWS resources. As a result, many organizations are planning to roll out StackState to all DevOps teams in order to effectively manage their IT stack and allow teams to focus more on development. The Cloud Services department, for instance, has embraced StackState to gain a single view of the customer's IT landscape, thereby improving cooperation between teams and facilitating root cause analysis. By combining the output of different monitoring tools and providing a near real-time state of the IT landscape, StackState offers users a comprehensive solution that effectively monitors and optimizes their systems.

Deep Insights into AWS/EKS Stack: Several users have found StackState's ability to gain deep insights into their entire AWS/EKS stack extremely helpful. They mention that StackState provides a greater depth of observability compared to other tools like Dynatrace and CloudWatch. Auto-Discovery and Topology Mapping: Many reviewers are impressed with how quickly StackState auto-discovers and maps the topology of their entire IT environment, including data from Dynatrace and CloudWatch. This unified picture of the stack allows them to troubleshoot and resolve performance issues efficiently. Some users even reported resolving unknown performance issues in just a few hours. Innovative Visualization and Relation Mapping: A significant number of users appreciate StackState's visualization capabilities, especially its innovative way of visualizing topology through relation mapping. They mention that this feature helps with faster root cause analysis, proper monitoring, and management of dynamic environments.

Lack of Curiosity in DevOps Teams: Some users have mentioned that it can be quite challenging and time-consuming to obtain time and priority from their DevOps teams due to a lack of curiosity. They feel that the teams are not proactive in exploring new solutions or investigating issues thoroughly.

Difficulty in Customizations and Authentication: Several reviewers expressed frustration with the customization process for StackState, especially when trying to run it on an Openshift-Cluster. Additionally, they found that AD-Authentication does not currently support nested-group-memberships, which is a limitation for their specific authentication requirements. Users also expressed a desire for more authentication types to choose from.

Challenges in Creating Custom Integrations: Many users encountered difficulties when attempting to create custom integrations for StackState. They found the process to be complex and would prefer more user-friendly options for customized integration.

Attribute Ratings


(1-5 of 5)
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Score 8 out of 10
Vetted Review
Verified User
StackState was tested in a PoC to achieve operational goals. To get faster root cause analysis, better visibility over on-prem and AWS resources and prevent problems on the platform.
  • Integration with standard tools from the Stackpack.
  • Ability to see machine status on timeline.
  • Integration with Slack and Netcool.
  • Merging data from all agents on StackState server.
  • Although license is based on number of hosts, licenses needs to be renewed every year or the StackState server cannot be used. A single license model does not serve all client requirements.
  • Custom development could be time consuming.
  • The original view with all the hosts on single view is quite useless. We got value only from smaller views.
StackState is suitable for 1000+ hosts. Sometimes specific applications can take higher development time.

Well suited for hybrid platforms to build end to end service alarms and service views. Advanced UI navigation might require some training.

It is not a simple download and deploy software. It will require development in an agile model. Where newer versions are deployed to suit exact client requirements. Support contract with the StackState Engineer for development of use-cases is required and very useful.
  • Increased visibility of all resources in cloud to 100%.
  • Deviated stages are able to detect problems before their occurrence. However, [it] needs tunings for false alarms.
Transparent communication and a lot of effort put in by StackState engineers till all the requirements are fulfilled.
Usability depends a lot on adaption of the tool inside the company. Overall StackState UI is quite [and] easy to understand. However, some parts require training which is also available. Easy to integrate with different tools is good. However, since we already had a set of monitoring tools, the PoC was mostly aimed to see what additional features or visibility StackState brings.
Score 10 out of 10
Vetted Review
Verified User
We've introduced StackState to provide us more insight and overview on key business processes. Our ICT monitoring team is now using all kind of monitoring tools to keep track of our environment. With StackState we're aiming to aggregate this to one tool. After this, we plan to enroll StackState to other business and development teams.
  • Aggregate multiple sources
  • Provide root-cause of issues
  • Reduce recovery time
  • not is that state yet
Aggregating (not only monitoring) info provides great insight in our environment.
We (currently) use it less for "process tracing."
  • Not in that state yet
It's swift, they're thinking along with us. It's a "collaboration approach" rather than a (traditional) customer-supplier relation.
Out new ideas are taken in concern and often ends up in enhancements of StackState
The usability is good, the tool is improved every quarter.
Score 8 out of 10
Vetted Review
Verified User
We are currently running en PoC for StackState and are very enthusiastic about its capabilities. The main problem in our organisation is that we have many components and little overview. We plan to roll it out to all our DevOps teams so that they can better manage their IT stack and can focus more on Dev and less on Ops.
  • Giving observability of the entire IT stack
  • Custom alerting options.
  • Ingesting many different types of data.
  • Requesting new features is encouraged and they often add them quite quickly.
  • Documentation is often unclear and/or lacking.
  • UI doesn't easily allow opening of links in a new browser tab.
  • Feedback for determining bugs when scripting is quite hard, although this feature is quite new, so is bound to be improved in the near future.
If you have a very specific thing you want to monitor in your IT stack I wouldn't recommend StackState. That is as overkill as trying to catch a single fish with a commercial fishing rig. There are much lighter better suited tools for such tasks. However if you desire a complete overview of your stack, fully customizable with advanced relational properties and monitoring capabilities, StackState is the perfect tool for that.
In short, it is for big fish, not small fish.
  • Setting up took a long time, mainly because are existing monitoring setup was lacking in many areas. So since we are still in the PoC phase, there is not much ROI yet.
Great personal contact and friendly support. They are always available very quickly and know their stuff.
Some of them feel more like internal colleagues than external support.
Great features and functionalities, however as stated before documentation is lacking, which decreases all round usability.
So support is necessary to fill in the gaps. Luckily the support is amazing.
Score 10 out of 10
Vetted Review
Verified User
It is used by the Cloud Services department, which consists of engineers on different platforms and technology to have one pane of glass for the state of our customer's IT landscape. Because of this, its easier for them to come to a root cause and improves cooperation between the teams.
  • Easy to implement the standard integrations.
  • Personal approach.
  • Interested in the challenges you want to solve.
  • Grow bigger, so the roadmap can be implemented faster.
  • Grow a partner network for developing integrations.
On complex landscapes which consist of different platforms and teams, it will excel in bringing the teams together to understand each other better. In small environments within a single platform, it will probably be less appropriate if there is a good solution in the platform already. But dependant on the use case, there can be value in that as well.
  • Reduction of existing monitoring infrastructure cost
  • Reduction of monitoring configuration effort
  • Prevented possible prio 1 incidents
They are friendly and supportive and will adjust to your knowledge level. So no annoyance where you first have to go through a first line script to get to an advanced question answered. Response times are good, and they will onboard the proper expertise to solve your issue fast. They will always ask if the ticket can be closed and if you need any other assistance instead of auto closing without communication.
Some elements of the product haven't had the usability upgrade yet and can be a bit technical. This is to be expected as they are trying to solve complex problems. I am sure that in the future, steps will be made to simplify this as well for the users / administrators / developers of the platform.
Score 10 out of 10
Vetted Review
Verified User
StackState combines the output off different monitoring tools, and displays them in a neatly and organized manner.It gives us a near real time state of the current IT landscape and is fed different metrics from various tools.
  • Lots of stackpacks that can get information from systems. E.g. Azure, Amazon, Mulesoft.
  • You can write your own stackpacks, to unlock systems that need more tailoring.
  • AI to get a faster root cause analysis.
  • Time travel your system to see changes over time.
  • Can't think of anything yet.
StackState is very helpful in implementing, great support, if they don't have an answer, they will find a working one. It is more a partnership, then a business that tries to sell their product. It feels like you have extra colleagues in your company.
  • Easier and faster Root-Cause analysis.
Very helpful
Always on
Because we now have a better view of the health of our environment than before.
Before we had to check several tools, now we can just look at 1 tool.
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