Skip to main content
TrustRadius
Stamps.com

Stamps.com

Overview

What is Stamps.com?

Stamps.com, now from Auctane (the company rebranded December 2021) provides the functions of the Post Office right on a desktop. From postage stamps to shipping labels, from First Class Package Service to Priority Mail, Stamps.com enables users to print and…

Read more
Recent Reviews

TrustRadius Insights

Users have found that Stamps.com offers a range of valuable use cases that streamline their shipping processes and save them time and …
Continue reading
Read all reviews
Return to navigation

Pricing

View all pricing

Pro

$17.99

Cloud
per month One user with a single access location.

Premier

$24.99

Cloud
per month Multiple (3) users at a single access location.

Enterprise

Custom

Cloud
Multiple users and multiple access locations.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.stamps.com/postage…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $17.99 per month 1 user access
Return to navigation

Product Demos

Stamps.com at SellerCloud User Conference 2019

YouTube
Return to navigation

Product Details

What is Stamps.com?

Stamps.com Video

Stamps.com - Print USPS Postage Online

Stamps.com Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(4)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found that Stamps.com offers a range of valuable use cases that streamline their shipping processes and save them time and effort. One significant benefit is the elimination of the need to go to the post office, as users can conveniently print labels from home and have their mailman pick up the packages. This feature not only saves time but also offers added convenience, especially for businesses and individuals who frequently ship items. The software's ability to handle oversized and odd-shaped packages is another advantage, providing users with flexibility and convenience in their shipping process. Additionally, Stamps.com's tracking feature allows users to easily track their packages right up to their door, ensuring transparency and peace of mind.

While many users have had positive experiences with Stamps.com, there have been complaints about its customer service, particularly regarding issues with refunds that were not adequately resolved. However, overall, the software has garnered praise for its time-saving features, ease of use, and compatibility with various printers. Businesses, in particular, have benefited from using Stamps.com for over 15 years by reducing shipping costs through deals with UPS and structuring pricing to hide shipping costs from customers. The software also simplifies the shipping process by automating label creation, providing tracking numbers for customers, and offering a one-stop center for all USPS package needs. Furthermore, Stamps.com has proven valuable during the Covid-19 pandemic by solving shipment tracking challenges and improving communication with customers.

In summary, users appreciate Stamps.com for its ability to help them save time by eliminating trips to the post office, streamlining the shipping process, and offering convenient features such as printing labels at home and tracking packages. While some users have encountered issues with customer service, many businesses have found significant cost savings through this software. Whether it's for small offices mailing a few envelopes per week or larger-scale operations handling multiple platforms and higher order volumes, Stamps.com provides an efficient solution for fulfilling all mailing and shipping needs.

Convenience: Users overwhelmingly praised the convenience of Stamps.com. Many users mentioned that they no longer needed to go to the post office or other retailers to purchase stamps, as they could print postage on demand in any size or quantity they needed. Some users also appreciated the ability to ship directly from their office and have the mail carrier pick up the packages from their porch, saving them time and effort.

Time-saving features: A significant number of reviewers highlighted the time-saving features of Stamps.com. They liked that it eliminated the need to make trips to the post office or other retailers for purchasing stamps, making their mailing process much smoother. Users also mentioned that Stamps.com made filling out customs forms and printing envelopes quick and easy, further streamlining the shipping process. The ability to print stamps at home whenever needed without having to leave their desk was another aspect that users found highly convenient.

Ease of use: Users described Stamps.com as easy to use and set up, allowing them to start shipping their products quickly. They appreciated its user-friendly interface both on its website and desktop software. Reviewers also mentioned that Stamps.com seamlessly integrated with various online marketplaces, making it easy for them to ship e-commerce orders. The program's ability to import addresses from their online store was considered a valuable feature by some users as well.

Intermittent Package Delivery Issues: Some users have encountered intermittent problems with packages not reaching their destination and even disappearing, causing frustration and inconvenience. These issues have been reported by a significant number of users.

Frequent Downtime of Stamps.com Site: The Stamps.com site has experienced frequent downtime, making it impossible for users to print postage when they need to. This has resulted in delays in their shipping processes and has been a common source of frustration among users.

Clunky Software Interface: Users have found the software interface to be clunky and difficult to navigate, leading to confusion and frustration when trying to perform tasks. Several reviewers have mentioned this as a major drawback of the platform.

Users frequently recommend Stamps.com based on their experiences with the software. The top three recommendations are as follows:

  1. Give Stamps.com a trial run: Users suggest trying out Stamps.com, especially for businesses that require regular mailings. They find it user-friendly and recommend exploring its integration capabilities with other software or hosting servers.

  2. Utilize time-saving features: Customers appreciate the convenience of using Stamps.com for shipping tasks. They particularly value the ability to create customs forms when shipping internationally, which saves time and energy. Some users also suggest adding dates to stamps and making reprinting easier within the software.

  3. Take advantage of customer service and convenience: Many reviewers highly recommend Stamps.com for its reliable service and convenient features. It is especially useful for businesses that send out a fair amount of mail. Users appreciate the ease of printing and sending mail without needing to order physical stamps.

These recommendations highlight the benefits of Stamps.com for day-to-day mailing operations in small businesses. Users emphasize the importance of trying it out during a trial period, utilizing its time-saving features, and taking advantage of its convenient services.

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Stamps.com is a good starter software for small businesses. It works well if you are only selling on a few platforms and shipping small amounts of orders at a time. For multiple platforms and many orders, it becomes difficult to use. I like the ease of printing my postage. Also, I enjoy all the free stuff that came with my free trial.
  • Printing my postage.
  • It is so nice to just go to your desktop and print out your stamps and weigh your envelopes and packages.
We've been using stamps.com for years now. Since our business generates its own leads through the mail this has been a critical program to have. It was super easy to integrate and makes day to day operations for our marketing department a hassle-free breeze.
  • We like that by using Stamps.com we are able to quickly mail out our marketing materials. Paying for our postage right from the office!
  • It has helped up ease and increased ROI.
Return to navigation