Name: Startly
Price: 10 USD
Author: Startly Labs

Call Center Workforce Optimization

Help Desk

Web and Video Conferencing

Customer Support

Chatbot

Functional Testing

Kubernetes Monitoring

No-Code Development

Development

Admissions and Enrollment

Classroom Management

Education

Business Intelligence (BI)

Collaboration

Facility Management

Statistical Analysis

Workspace Planning

Enterprise

Accounting

Accounts Payable

Financial Planning and Analysis (FP&A)

Hedge Fund

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Block Storage

Cloud Data Warehouse

Cloud Storage

Configuration Management Databases

Deception Technology

Encryption Key Management

Fraud Detection

Integration Platform as a Service (iPaaS)

IoT Device Management

Load Balancing

Network Performance Monitoring

Operating Systems

SOA Governance

SaaS Backup

Server Virtualization

Service Desk Outsourcing

Vector Databases

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Success

Digital Content Creation

Email Marketing

Market Intelligence

Marketing Automation

Referral Marketing

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Field Sales Software

Sales Performance Management

Sales

Agriculture

Construction Takeoff and Estimating

Dealer Management

Direct Secure Messaging

Equipment Rental

Fleet Management

Insurance Suites

PCB Design

Rental Property Management

Restaurant Management

Vertical-Specific

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Startly is a fully integrated IT Service Management and Professional Services platform designed to streamline service delivery for organizations of all sizes. According to the vendor, Startly offers a range of features that enable businesses to efficiently manage projects, provide effective customer support, track assets and changes, and monitor profitability. This versatile solution caters to a wide range of industries, including IT Service Providers, IT Managed Service Providers, IT Outsourcing Companies, Professional Service Organizations, and Consulting Firms.

## Key Features

**Service Management**: According to the vendor, Startly provides a comprehensive service management solution that allows users to track incidents, problems, and service requests. It also offers real-time Service Level Agreements (SLAs) tracking, customizable knowledge bases, and a systematic approach to change management.

**Project Management**: Startly's project management capabilities aim to help businesses execute projects consistently by following standardized processes. The platform is said to enable early identification and mitigation of project risks, measure project performance for continuous improvement, and provide real-time monitoring of project resources and budgets.

**Resource Management**: Startly is said to help optimize team workload with its resource utilization feature, aiming to ensure efficient resource utilization. It also facilitates accurate time tracking with timesheet entry and offers a mobile app for on-the-go time and expense tracking. Additionally, Startly is claimed to simplify expense submissions with receipt photos and provides budgeting, estimating, and forecasting revenue features.

**Insights & Analytics**: According to the vendor, Startly provides a comprehensive view of available resources, expenses, and timelines, allowing businesses to make informed decisions. It is said to enable timely and accurate tracking of time and expenses for billing purposes and streamline resource allocation and financial management. Real-time monitoring of project performance and the ability to visualize project progress are also highlighted as features of Startly.

Basic

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GrooveHQ is a simple help desk platform meant for small businesses and startups. The free version contains a ticketing system for two teammates. The $15 per agent, per month paid plan supports unlimited users, white labeling, integrations, and a workflow system for prioritizing tickets.

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Buying Project Management software is confusing. Want help? Get tips and product info free in this guide.

The Buyer's Guide to Project Management Software

Project management software is designed to help people involved in the project management process to initiate, plan, execute, monitor and close projects of any size and type.

Startly Labs

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

Task Management

This includes the ability to plan, track, collaborate and report on tasks.

Resource Management

Resource management is workload planning to maximize resources.

Gantt Charts

Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.

Scheduling

Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.

Workflow Automation

Workflow automation is the ability to route work requests along an approval process automatically.

Team Collaboration

Team collaboration capabilities let team members work directly with each other and provide team updates.

Support for Agile Methodology

Agile is a time boxed, iterative approach to development that builds software incrementally instead of trying to deliver it all at once near the end.

Support for Waterfall Methodology

Waterfall methodology is a tradition development method that is linear and sequential.

Document Management

Document management provides for centralized management of all project documents.

Email integration

Email integration allows work requests to be made directly from email.

Mobile Access

Mobile access is the ability to access the software from a smartphone or tablet.

Timesheet Tracking

Timesheet tracking is the ability to track all billable and non-billable hours for each project.

Change request and Case Management

Change request and change management enables tracking of all customer requests including priority and timeframe.

Budget and Expense Management

Budget and expense management provides the capability to track all expenses by employee or department and link them back to department. It also enables hourly rates to be set.

Professional Services Automation

Features that support professional services organizations

Quotes/estimates

Ability to create, manage and send project fee proposals to customers

Invoicing

Ability to create, manage and send invoices to clients during or after completion of a project

Project & financial reporting

Ability to analyze project and financial data based on custom criteria to gather insights and improve business performance

Integration with accounting software

Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting

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What is Startly?