Statuspage Reviews

3 Ratings
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Score 9.8 out of 100

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Reviews (1-2 of 2)

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Anonymous | TrustRadius Reviewer
March 11, 2020

Clean and easy-to-use interface makes Statuspage the perfect choice for our support team!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Statuspage is used by our support and engineering teams to let our customers know of scheduled maintenance windows and unexpected downtime. We love the functionality of posting to Twitter for example and updating our publicly facing status page for the various services and databases. We have also managed to integrate it with Slack to let key stakeholders within our business know of maintenance windows and downtime.
  • Interface is very intuitive and easy to use with very little training.
  • Ability to customize messaging for events and notify before, during and after maintenance.
  • Integrations with app like Twitter and Slack.
  • Ability to automate all our maintenance notifications.
  • If you make a mistake, you need to edit on the various platforms like Twitter manually. I wish it would edit the Tweet or delete it and post a new one.
Statuspage is a very straightforward yet reliable platform for communicating scheduled maintenance and unexpected downtime. We love the ability to automate maintenance windows and customize every aspect of the messaging. While in a situation where we have the degradation of services or downtime, the platform is easy to use, intuitive and reliable. The last thing I want is to spend a lot of time getting a message out, that time is better spent on handling interactions with customers and addressing the issue.
Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
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Anonymous | TrustRadius Reviewer
June 13, 2017

StatusPage for Internal and External Service Status Updates

Score 10 out of 10
Vetted Review
Verified User
Review Source
StatusPage is used by our organization to send internal notifications on degradation or interruption in services. We can update the status of services, components of those services, or entire brands, along with a detailed message of the current status. That event will then be updated at regular intervals, and updates are streamed to subscribers through email, text, or chat channels.
  • Real-time updates on service status and possible impairment
  • Flexibility to customize notifications
  • Flexibility to customize services, or parts of services which may be impaired
  • StatusPage is nice because it keeps a rolling update on the previous statuses, but when it displays in Hipchat it just shows the last update.
StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance.

StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
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Feature Scorecard Summary

Task Management (1)
9
Scheduling (1)
10
Workflow Automation (1)
10
Mobile Access (2)
10.0
Search (2)
9.0
Visual planning tools (2)
9.0
Chat (1)
10
Notifications (2)
10.0
Discussions (1)
2
Internal knowledgebase (1)
9
Integrates with Gmail and Google Hangouts (1)
9
Access control (2)
10.0
Advanced security features (1)
10

About Statuspage

Atlassian Statuspage provides status updates for shared cloud resources to users, eliminating duplicate support tickets and displaying uptime status.
Categories:  Collaboration

Statuspage Technical Details

Operating Systems: Unspecified
Mobile Application:No