TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/Q5/Te/ITROITGE3ONU.PNGSave time, delight your clients, personalize your services, create a library of documentation...We utilize StepShot to create technical guides on various services we provide to our clients. It saves quite a bit of time from taking individual screenshots and creating a document, placing images of screenshots for any online process. We have used it to show how to sign into an application and update account information, make changes to a website, creating a blog post, creating a journal entry in an accounting program, etc. The list is endless.,Track sequential steps with screenshots Create a document that you can easily annotate and give directions. Quick and friendly customer service.,More control over the formatting of how the text and images end up in the final export.,10,This has saved us MANY HOURS in either walking clients through processes in person or having to create a one-off guide through taking screenshots and creating our own documents with the screenshots hand placed. Client satisfaction is high when they receive these guides. It is documentation that they can refer to at anytime that is personalized to their use or individual needs.Great locally installed product for documentation (Organizational Sustainability!) Best for technical documentationStepShot is being used to help us with our documentation and (sustainability) initiatives. We use it to create tutorials, manuals and essentially any reference materials that would be used as a guide. When our department develops a process, we use StepShot to document the explicit steps we want people to take during this process. StepShot enables us to spend more time developing great ideas and less time training others.,StepShot allows you to mark up your screenshots or captures in so many ways that you truly can "draw" out potentially confusing steps for your intended audience. StepShot does a really good job of screen recording. Some software I have trialed ends up missing clicks or grabs the wrong area, but StepShot is very accurate, to the point that I often remove clicked screens due to redundancy. The various output options for StepShot guides is instrumental to the way we function with this product. For some departments and materials we would need to create a PDF, others we might want the recipients to be able to provide feedback to us on, so the Word document is used. For others, we are able to send links to the newly developed material. Having this flexibility saves us time since we don't have to manipulate the output on our own.,The login area for StepShot is confusing and relatively disconnected. You must know your "Account Name" in addition to the log in, which is atypical for software and creates some confusion for new users. The installation of the software on local PCs is an additional step that would be nice to not have to make. This requires us getting Admin authority for any computers we want to access this software. There are many screen recording technologies that do not require a local installation. However the version we use does. The User interface of StepShot is a little dated. While this doesn't impair our usage of the product, a dated appearance gives users the impression that the company isn't keeping up with tech trends and instills a slight sense of uncertainty in regards to how relevant this software is in comparison to its competition.,10,StepShot has saved us SO much time in regards to training others on process. In the time we have been using the product, we have saved hundreds of hours in training and re-training. StepShot helps us to enforce an environment of documentation and sustainability. By making it so easy to document a process, more people are able to contribute to this imperative initiative.,iSpring Suite,Lucidchart, InVision, Join.me, Everhour, Zapier, Infinite Campus, QualtricsSimply the easiest way to create SOPs and tutorialsStepShot guides is being used solely by me. It's used for creating standard operating procedures and tutorials. It allows you to create a step by step series of pictures of what's on your screen and where you clicked, which is perfect for guiding people through an app, a web page, or for standard operating procedures.,The annotations options are fantastic. You can adjust exactly where you want your mouse cursor to show up (if at all) and can create all images for step-by-step It has a really nice interface, simple to use. It's customizable - you can choose full screen, active area, etc.,The "export & publish" button is kind of tiny and tucked away. It should be more prominent. After not using it for a couple weeks, I always forget where it is. Updates aren't as frequent. Which is fine, since I haven't come across many bugs, it would just be cool to see some added features/functionality a bit more often. The blur looks fine in the preview mode, but when exported, it's not the best.,10,I've only got one point here, and it's that I think it's paid for itself. The amount of questions that don't need to be asked and time that can be saved justifies the price 100%.,SEMRush
Windows, Mac
StepShot
3 Ratings
Score 9.7 out of 101
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StepShot Reviews

StepShot
3 Ratings
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Score 9.7 out of 101
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Shelle Pourmanafzadehardabili profile photo
November 28, 2018

StepShot Review: "Save time, delight your clients, personalize your services, create a library of documentation..."

Score 10 out of 10
Vetted Review
Verified User
Review Source
We utilize StepShot to create technical guides on various services we provide to our clients. It saves quite a bit of time from taking individual screenshots and creating a document, placing images of screenshots for any online process. We have used it to show how to sign into an application and update account information, make changes to a website, creating a blog post, creating a journal entry in an accounting program, etc. The list is endless.
  • Track sequential steps with screenshots
  • Create a document that you can easily annotate and give directions.
  • Quick and friendly customer service.
  • More control over the formatting of how the text and images end up in the final export.
If you need to guide anyone through any computer process more than 1-2x per year, StepShot is definitely the best tool we've found at this point. You can try the basic features for free and create a few guides. It would be nice if they had a pricing option between Basic and Pro, but definitely a useful tool!
Read Shelle Pourmanafzadehardabili's full review
No photo available
December 14, 2018

StepShot Review: "Great locally installed product for documentation (Organizational Sustainability!) Best for technical documentation"

Score 10 out of 10
Vetted Review
Verified User
Review Source
StepShot is being used to help us with our documentation and (sustainability) initiatives. We use it to create tutorials, manuals and essentially any reference materials that would be used as a guide. When our department develops a process, we use StepShot to document the explicit steps we want people to take during this process. StepShot enables us to spend more time developing great ideas and less time training others.
  • StepShot allows you to mark up your screenshots or captures in so many ways that you truly can "draw" out potentially confusing steps for your intended audience.
  • StepShot does a really good job of screen recording. Some software I have trialed ends up missing clicks or grabs the wrong area, but StepShot is very accurate, to the point that I often remove clicked screens due to redundancy.
  • The various output options for StepShot guides is instrumental to the way we function with this product. For some departments and materials we would need to create a PDF, others we might want the recipients to be able to provide feedback to us on, so the Word document is used. For others, we are able to send links to the newly developed material. Having this flexibility saves us time since we don't have to manipulate the output on our own.
  • The login area for StepShot is confusing and relatively disconnected. You must know your "Account Name" in addition to the log in, which is atypical for software and creates some confusion for new users.
  • The installation of the software on local PCs is an additional step that would be nice to not have to make. This requires us getting Admin authority for any computers we want to access this software. There are many screen recording technologies that do not require a local installation. However the version we use does.
  • The User interface of StepShot is a little dated. While this doesn't impair our usage of the product, a dated appearance gives users the impression that the company isn't keeping up with tech trends and instills a slight sense of uncertainty in regards to how relevant this software is in comparison to its competition.
StepShot is perfect for showing your audience how they are supposed to navigate a new system you have implemented. You can take them from a login screen all the way through any technical process you want them to follow. The product is not ideal, however, for documenting a process that does not have tangible steps. For example, a process we have created includes some reflective thinking about alignment or outcomes in order to work, this can be articulated in the text area of the screen captures but doesn't really capture our message.
Read this authenticated review
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November 26, 2018

StepShot Review: "Simply the easiest way to create SOPs and tutorials"

Score 10 out of 10
Vetted Review
Verified User
Review Source
StepShot guides is being used solely by me. It's used for creating standard operating procedures and tutorials. It allows you to create a step by step series of pictures of what's on your screen and where you clicked, which is perfect for guiding people through an app, a web page, or for standard operating procedures.
  • The annotations options are fantastic. You can adjust exactly where you want your mouse cursor to show up (if at all) and can create all images for step-by-step
  • It has a really nice interface, simple to use.
  • It's customizable - you can choose full screen, active area, etc.
  • The "export & publish" button is kind of tiny and tucked away. It should be more prominent. After not using it for a couple weeks, I always forget where it is.
  • Updates aren't as frequent. Which is fine, since I haven't come across many bugs, it would just be cool to see some added features/functionality a bit more often.
  • The blur looks fine in the preview mode, but when exported, it's not the best.
StepShot isn't a tool for everyone. For example, StepShot is perfect for any business that has multiple employees, for creating standard operating procedures, and it's perfect for businesses that have customers that could benefit from step-by-step guides. It'll cut down on your support tickets tremendously, and you can use these images in a PDF, directly on your site, or in documents.
Read this authenticated review

StepShot Scorecard Summary

About StepShot

StepShot is a tool designed for quick and easy step-by-step documentation. During a recording mode, the software creates a separate screenshot on every click, groups them into a manual with automatically added metadata. Users can annotate captured images and structure documents in the way they want them to look.

StepShot Features

Has featureScreen recording
Has featureScreencapture
Has featureAutomatcally added metadata
Has featureOne mouse click - one screenshot
Has featureExport to .xml .html .pdf .doc .dita
Has featurePublish to Confluence, Sharepoint, easyDITA, WordPress
Has featureImage anotation
Has featureSmart capturing
Has featureStructured library
Has featurePause while recording
Has featureSmart crop

StepShot Screenshots

StepShot Integrations

WordPress, Confluence, Sharepoint, easyDITA

StepShot Competitors

Snagit, ScreenSteps, Dr. Explain

Pricing

Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No

We have some discounts available all the time depending on the amount of ordered licenses.

StepShot Support Options

 Free VersionPaid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

StepShot Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Mac
Mobile Application:No
Supported Languages: English