Name: Store Vantage
Author: Store Vantage

Help Desk

Web and Video Conferencing

Customer Support

Chatbot

Text Editors

Development

Business Intelligence (BI)

Business Process Management (BPM)

Collaboration

Enterprise Asset Management

Facility Management

PDF Editors

Enterprise

Accounting

Anti-Money Laundering (AML)

Cryptocurrency Wallets

Financial Risk Management

Hedge Fund

Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

3D Printers

Application Virtualization

Change Management

Cloud Storage

Complex Event Processing

Component Content Management

Data Governance

Data Pipeline

Density-Optimized Servers

Disk Based Backup

Fraud Detection

IT Professional Services

Integration Platform as a Service (iPaaS)

Mainframe Monitoring

Managed File Transfer (MFT)

Metadata Management

Network Performance Monitoring

OpenStack Cloud

Product Implementation Services

Test Management

Vulnerability Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Channel Management

Content Management

Contest Management

Email Marketing

Marketing Automation

Personalization Engines

Product Management

Referral Marketing

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Sales Forecasting

Sales

Certificate Lifecycle Management

Security

Car Rental

Catering

Construction Accounting

Multiple Listing Service (MLS)

Online Fax

Vertical-Specific

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Store Vantage is a customer relationship management and scheduling software designed to assist businesses in managing appointments, engaging with customers, and fostering business growth. According to the vendor, Store Vantage caters to businesses of all sizes, from small local establishments to large enterprises. It is utilized by various professions and industries, including pet grooming, salons and spas, medical and dental practices, fitness and wellness centers, and professional services.

## Key Features

**Online Scheduling**: Customers can conveniently schedule appointments online without the need for phone calls. They can choose from available time slots on the business's custom booking website or Facebook page, as stated by the vendor.

**Customer Management**: Store Vantage offers comprehensive customer profiles that capture essential information such as contact details, preferences, purchase histories, and staff notes from previous visits. The vendor claims that these profiles can be customized to capture unique information relevant to the business. Additionally, according to the vendor, the system automatically adds notes and preferences provided by customers during online booking to their profiles.

**Multiple Service Recipients**: The software allows businesses to combine multiple service recipients, such as family members, pets, or vehicles, into a single profile. This feature enables businesses to view all relevant information for each recipient in one place, as stated by the vendor.

**Search Tool**: According to the vendor, Store Vantage includes a search tool that enables quick and easy lookup of customer profiles. This feature facilitates efficient retrieval of specific customer information.

**Customer Outreach**: Businesses can engage with their customers through personalized emails. The software provides email templates that automatically incorporate individual customer information and photos, making the emails more personalized. Custom messages can also be sent to specific customer groups, as claimed by the vendor.

**Automated Email Reminders**: Store Vantage helps reduce no-shows by sending automatic email and text message appointment confirmations and reminders. According to the vendor, this feature ensures that customers are reminded of their appointments, improving attendance rates and overall customer satisfaction.

**Insights and Analytics**: The software collects data to provide insights into customer loyalty, spending patterns, and more. According to the vendor, these analytics assist businesses in making informed decisions and tailoring their services to meet customer needs.

**Appointment Calendar**: Store Vantage offers an online calendar that provides a clear view of appointments and staff schedules. The calendar can be accessed from anywhere, on any device, as claimed by the vendor.

**Feedback Collection**: After each visit, businesses can request feedback from customers to enhance their services. The vendor states that this feature helps gather valuable insights and enables businesses to promptly address any issues, thereby enhancing customer satisfaction.

**Positive Review Promotion**: Store Vantage can automatically post positive reviews on the business's website and Facebook page. According to the vendor, this feature helps generate more positive exposure and reinforces the business's reputation.

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Appointment Scheduling Software allows businesses and professionals to manage scheduling appointments. This type of software is also known as appointment booking software and online booking software.

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Appointment Scheduling Software

Store Vantage

Overview

What is Store Vantage?